Premier Inn Portsmouth - Havant

Good location to the motorway, staff friendly, slightly noisy from other rooms and a smell of damp (reported to the receptionist who stated she knew!). Conversely, cheap, comfortable and has a beefeater on site. Free parking is always an advantage.

Clean and professional. Staff were lovely and very polite. Especially the young lady called Liv. Room was clean and cozy.

Currently, not a great experience. Rooms tired and dirty in places, hotel lacking any atmosphere. Beds are comfy though.

Myself and my wife stayed with you last week
After a awful day at a funeral we were greeted by helen on reception who made us feel so comfortable she cared about us and how awful our day had been
The restaurant didn’t seem busy but the girl didn’t stop
Hats off to them both for making our day end a lot better than it started
We will definitely be back.

I am writing this mail as we have just come home from a choir concert In havant,and stayed in premier hotel in havant.i have to say that the hotel was perfect,we were made most welcome by your staff,room was perfect.when we went for breakfast were again met by the door by our waitress who made us welcome and gave us outstanding service and attention ,her name was "LIV".and can I also say the breakfast was outstanding,the chefs,"Barry,and Liam did an outstanding job.

On arrival the ladies at the reception Vicky,Sam and Yvette were very helpful and kurtious booking everyone on the coach in without any issues. Emma welcomed everyone into the dining room with a big smile showing everyone where everything was.Barry,Liam and Darian were great making sure the food was prepared and of a very high quality. I would recommend the Premier Inn Havant and their great staff to anyone visiting this area

Lovely hotel to host the Treharris Male Voice Choir for the weekend. Brilliant location, very clean hotel & superb staff. Thanks to Vicky, Sam, Yvette, Liv, Jess, Barry, Liam, Damien. And a special thanks to Emma, the brilliant manager.

Avoid, possibly the worse Premier Inn in the country our room smelt of urine and there were several issues with cleanliness from visible cobwebs, marks to wall/flooring and a room conditioning unit which was filthy with visible dirt/dust. A complete hazard to health. We would have left immediately but we checked in very late after a 6hr journey- checked into the Holiday Inn the next day.

Great food, breakfast was really nice great price the waitress couldn't do enough for us. I would definitely recommend.

We stayed with you last week…
On arrival (it was late) and the restaurant had closed for food,,
The receptionist was very lovely and helped us order some food to be delivered nothing was too much trouble she even gave our child some sweets from out the back
She was one of the nicest receptionist’s we have ever had encountered so thank
You helen

⭐️⭐️⭐️⭐️⭐️

No clear instructions on where to park and once I found a space behind the restaurant and walked back to the hotel the machine in the lobby to enter your registration wasn't working, after spending time finding a parking space and then checking in the restaurant had finished serving 9.15 pm so unable to get an evening meal.
I ordered a drink as I'd been driving all day sat down to see if I could order a food delivery locally.
I was then told the bar was closing and that I could take my drink to my room 10.00pm.
The room was nice and clean but a little cold for my liking, I didn't order food to be delivered as there was no phone in the room to let me know when it had arrived, so went to bed.
There are no charger usb ports or pads in the room so I was unable to charge my phone for the next day so resulted in having to switch off my phone to conserve the remaining battery charge.
Had a great night's sleep, and went down for breakfast, the restaurant is across the small access road and down steps it's also uncovered so if it's raining you will get wet.
The breakfast was the usual premier inn affair, so quite happy.
I returned to my room and got ready for my days activities.
To be honest I wouldn't use this site again due to the restaurant restrictions I usually arrive a little earlier but in this instance the fact I was looking forward to my meal after such a long trip spoiled my experience

Unhelpful staff, cold food, dirty tables, unable to get hold of anyone.

We regularly stay at Premier Inns for business purposes. This has to be the worst one to date.

It is old, dirty and a let down to the brand. It needs a MAJOR renovation. There are many other Premier Inns in the area, in much better condition.

The check in was protected and we were not able to have a key card. The room was basic, not even a glass. The air con unit was filthy, the room and bathroom had dubious marks and stains. The toilet was amatauned, and the whole room felt dirty. We packed up and left early and the staff didn't ask why. We moved to the Holiday Inn Express, which was perfect and cheaper!

We stayed here for a couple nights, location was good for us. The restaurant next door was as you’d expect, we had breakfast which was pretty good. The only downside to this hotel is the lack of attention to the hotel itself, shower curtain starting to smell damp which is very noticeable, also we stayed on the ground floor and at night you can notice a lot of noise from the room above, Most modern premier inns don’t have this issue anymore, it can certainly do with some modernisation. The cleaner must of worked half a day a lot of cob webs in the room and a couple spiders in the corners.

This is Malcolm Haywood,
I arrived around 19.00 on 12/09/2025 for two nights and after booking in at reception I was told to park my car down the hill which I did for both nights.
Earlier the week I received a message saying that I was to pay 100 pounds for a parking fine at the hotel.
As above I was told to park down the hill near the restaurant understanding that parking was free.
I would be grateful if this matter could be looked into and resolved.
Thanks
Malcolm.

Yvette ,the very welcoming and polite receptionist greeted me in a way that made me feel valued.As I commuted from London during the tube strike and was running late for dinner and she contacted the hotel restaurant and ensured that I would be served dinner,and yes I was hungry after driving 2h+ in my car. Yvette is a prime example of what outstanding customer service delivery is, the pleasant stay and experience was above my expectations.Would recommend

Very friendly staff and very helpful, and only willing to help with local knowledge and advice, restaurant was OK for evening meals and drinks

Used this hotel as its only short drive to the ferry terminal.
Receptionist was helpful and friendly when checking in. Room was clean and comfortable. Restaurant staff work so hard. Jess was rushed off her feet.Working the bar,taking orders,bringing food out all by herself! Liam was the chef and on his own too. There was a wait for the food but once it came out it was spot on. We all enjoyed our meals. Jess was very apologetic for the wait but it wasn’t her fault or the chef. Breakfast was ok,not a great deal of choice for the continental breakfast.
A lovely stay but restaurant needs more staff.

The hotel is fairly close to the motorway with good links to Portsmouth and the South East, making it a convenient place to stop. However, even with the windows shut you can still hear the traffic.

There is nothing within walking distance and even the closest pubs or restaurants are a 10 minute drive, meaning you are forced to eat in the hotel restaurant.

The restaurant has a very limited menu, is run down with poor service and absolutely no atmosphere despite the captive audience. All the food is either deep fried or slung in the microwave.

If you need to stay in the Havant area go to the Permier Inn Havant South hotel instead and avoid this one if possible.