Premier Inn Dover East

Hotels
Premier Inn
8 (47 reviews)
Jubilee Way,Guston Wood,Dover,Kent , Dover , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Courteous staff
Perfect location
Clean rooms
Cons:
Bedbug infestation
Leaking shower
Unexpected cancellation

Categories

Cleanliness
3.71
The room had a damp and musky smell and a reported bedbug infestation, indicating poor hygiene.
Service
9.68
Hotel staff were very courteous, helpful, and accommodating during the stay.
Location
9.72
The hotel location is ideal for visiting the nearby castle, with convenient access.
Room Quality
6.67
Some issues with the room, including a leaking shower and heating difficulty.
Amenities
8.7
Standard amenities for a hotel of this tier, with parking available and proximity to restaurants.
Value for Money
8.66
Offers decent value considering the location and service but affected by cleanliness issues.
Food and Beverage
8.21
No on-site restaurant; nearby options available but require a short drive or walk.
Overall Experience
8.68
Mixed experience due to serious cleanliness issues but offset by great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:48

Property Description

Experience the charm of Premier Inn Hotel Dover East, your gateway to unforgettable adventures!

Location, Location, Location
Nestled just outside Dover, our hotel is the perfect base for both business trips and leisurely escapes. Enjoy convenient access to ferry terminals and Eurotunnel, making travel a breeze!

Explore the Surroundings
Dive into history at the iconic Dover Castle or soak up the sun at Dover seafront. With the mesmerizing White Cliffs waiting to be explored, there’s no shortage of breathtaking sights nearby.

Exceptional Comfort and Dining
After a day of exploration, indulge in a delicious meal at our on-site restaurant before sinking into your spacious, comfy bed for a rejuvenating night’s sleep.

Book your stay today and make unforgettable memories at Premier Inn Hotel Dover East!

Important information:

Free on-site parking is available at this hotel.
Situated on the roundabout of A2 and A258. The hotel is a 1 mile drive from Dover Eastern Ferry Terminal. 300m from the Duke of York Restaurant, accessible by a footpath. Please use the entrance to the service station and follow the signs for Premier Inn.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 47 reviews
Cleanliness: 3.71
Service: 9.68
Location: 9.72
Room Quality: 6.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
V
Valeria family_with_children lv
5
Disappointed stay..
Pros:

Breakfast was good!

Cons:

We had bad experience in the hotel unfo. I left my AirPods in the room and wrote the same day we left the hotel and I had the signal and connection with them for 4 days more after our departure where it was shown that they are in the room left
But the personnel wrote us that they didn’t find them in the room. Very pity that somebody from the cleaning personal took it and didn’t give it back to administration. I think this is disgusting to use the left AirPods from the guests… who really can do it??
They wrote it was the next guest but I really doubt it as we wrote sharply when we left the hotel.
In 4 days there was not a signal of them anymore. It means they waited for some time and started to use them.
Really disappointed as never have faced this. Usually if we leave smth like this - we are usually given the thing back. In any country. Couldn’t imagine that can experience this in Germany.

2026-07-25 via Nuitee
A
Anh couple cz
7
2026-07-25 via Nuitee
V
Vendula solo_traveller cz
10
Pros:

Pohodlné a měkké postele, přídavný polštář, pokoj čistý a voňavý, zatemňovací závěsy byly skvělé a dobře se nám spalo, poloha hotelu byla také velmi dobrá, ocenily jsme také rychlovarnou konvici.

Cons:

Jediné, co mi na pokoji chybělo, byla alespoň malá chladnička, jinak byla vše perfektní!

2026-07-25 via Nuitee
A
Asta extended_group lt
8
2026-07-25 via Nuitee
H
Hannah couple au
7
2026-07-25 via Nuitee
T
Therese family_with_children dk
9
2026-07-25 via Nuitee
S
Susanne solo_traveller at
7
Für ein oder zwei Nächte,okay!
Pros:

Einfach,nett und freundlich,sauber!

Cons:

Die Decken waren für Winter gedacht, aber nicht für Sommer!😏
Die Matratzen haben sehr heiß und ich nehme an reine Kunstfaser?

2026-07-25 via Nuitee
J
Jean-François solo_traveller fr
8
Pros:

Équipement très complet.

Cons:

Fonctionnel mais triste.

2026-07-25 via Nuitee
A
Alireza couple ir
6
2026-07-25 via Nuitee
A
Antonija family_with_children se
10
Superbra hotel
Pros:

Centralt till de platser vi ville till och god frukost

Cons:

Dålig skyltning till placeringen av hotellet från parkeringen men inget som påverkar själva vistelsen

2026-07-25 via Nuitee
A
Andoni solo_traveller es
6
Pros:

La ubicación.

Cons:

El tamaño de la habitación. Era pequeña en comparación con otros hoteles de categoría y precio similar

2026-07-25 via Nuitee
H
Hermine solo_traveller at
7
Preis Leistung top; bequemes Bett
Pros:

Sehr bequemes Bett, perfekte Lage für mich

Cons:

Rezeptionspersonal eher lustlos und unbemüht

2026-07-25 via Nuitee
A
Anja family_with_children de
10
2026-07-25 via Nuitee
J
Joern couple de
10
Pros:

Alles super…. Waren schon zum wiederholten Mal da…

Cons:

Nichts weiter….
Außer…. mein Bett hat furchtbar gekratzt….
Info an den Hausmeister… er kam sofort und konnte mir sagen das er da leider nichts machen kann….

2026-07-25 via Nuitee
T
Thomas solo_traveller de
9
Optimal für einen Städtetrip
Pros:

Großzügiges und sauberes Zimmer.
Die Lage ist okay.
Das Personal nett und freundlich

Cons:

n/a

2026-07-24 via Nuitee
E
Erika extended_group de
9
Preis-Leistung absolut top😊
Pros:

Auswahl ausreichend, zwei Kaffeeautomaten. Es wurde immer gleich Essen aufgefüllt

Cons:

Tische insgesamt etwas zu eng nebeneinander

2026-07-24 via Nuitee
S
Stefan solo_traveller de
9
2026-07-24 via Nuitee
R
Roberto solo_traveller es
9
2026-07-24 via Nuitee
J
John family_with_children us
10
Nice hotel in an urban setting that was convenient for sightseeing.
Pros:

The location was near the tourist sites which was good. We didn't do the hotel breakfast since there were many places near the hotel. Staff was friendly and helpful.

Cons:

Would have liked 3 separate beds rather than a double and a single. I was traveling with my son and grandson, so not a big deal, but separate beds would have been preferable.

2026-07-24 via Nuitee
L
Ludmila solo_traveller lv
8
2026-07-24 via Nuitee