Premier Inn Thurrock West

Hotels
Premier Inn
8 (60 reviews)
Stonehouse Lane,West Thurrock,Essex , West Thurrock , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Comfortable room
Cons:
Poor customer service
Breakfast quality issues

Categories

Cleanliness
8
The room was clean and well-maintained.
Service
8.5
Service from certain staff was outstanding, though there were notable issues with reception.
Location
8
Convenient location but additional parking charges were a surprise.
Room Quality
8
Room was comfortable, though the bed was noted as too hard.
Amenities
8
Amenities are standard for the hotel type with no significant praise or complaints.
Value for Money
8
The price was good, although additional parking fees affected value perception.
Food and Beverage
7.5
Breakfast quality was poor with limited items available.
Overall Experience
8
Overall a decent stay, but problems with service and breakfast impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:52

Property Description

Discover the perfect blend of convenience and comfort at Premier Inn Hotel Thurrock West, your gateway to unforgettable experiences in the UK!

Location, Location, Location
Just a stone's throw from major shopping centers and a few miles from the M25, you have effortless access to London's iconic attractions and bustling commerce.

Family-Friendly Fun
Create lasting memories with your loved ones by visiting top family-friendly attractions, including the London Eye and Madame Tussauds, ensuring there's never a dull moment.

Gastronomic Delights
After a day of adventure, unwind and indulge in delectable dishes at our on-site restaurant, followed by a restful night in your cozy, well-appointed room.

Elevate your travel experience with us; book your stay at Premier Inn Thurrock West today!

Important information:

We offer an exclusive guest parking discount of £7.50 per 24 hours. Simply find a space and pay less to park. This car park is managed by Horizon Parking. There is a height restriction of 2.15m on the ground floor car park and 2.3m on the elevated car park. Please note, vans cannot park on the top level of the car park.
From South: Exit M25(J31), on approach to Dartford tunnel, bear left to Dagenham. From south after tunnel follow A1090 Purfleet the hotel is on the right.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 60 reviews
Cleanliness: 8
Service: 8.5
Location: 8
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Adam solo_traveller se
8
2026-07-04 via Nuitee
A
Andreas solo_traveller de
8
Pros:

Sehr bequeme Betten, zentrale Lage

Cons:

Frühstück ist sehr übersichtlich, Zimmer Richtung Bahnhofvorplatz sehr laut, Personal mäßig freundlich

2026-07-04 via Nuitee
M
Markus solo_traveller de
6
2026-07-04 via Nuitee
J
Jenkner solo_traveller de
9
Pros:

Die Ausstattung modern und sauber, die Nähe zum Bahnhof, City, sehr gutes Frühstück

Cons:

Es gibt für mich keinerlei Beanstandungen

2026-07-03 via Nuitee
A
Andrei solo_traveller md
9
2026-07-03 via Nuitee
M
Mohammed extended_group sa
9
2026-07-03 via Nuitee
T
Tracey couple gb
9
Well priced hotel and well located for exploring
Pros:

Great location, close to stadium, river and cathedral.

Cons:

Breakfast could be a bit sparse at points

2026-07-03 via Nuitee
H
Herbert solo_traveller de
9
2026-07-03 via Nuitee
E
Elke solo_traveller de
5
2026-07-03 via Nuitee
C
Caroline solo_traveller de
8
Pros:

Lage sehr zentral und perfekt, wenn man schnell in die Innenstadt beziehungsweise zum Hauptbahnhof muss. Das Personal ist immer sehr nett. Als ich einmal spät in der Nacht erst eingecheckt habe und wusste ich würde nicht zum Frühstück kommen können, hat mir der Rezeptionistin ein Brötchen und eine Brezel aus der Küche geholt und mit aufs Zimmer gegeben, damit ich später, wenn ich ausgeschlafen habe, dort frühstücken kann.

2026-07-02 via Nuitee
M
Mauro extended_group br
10
2026-07-02 via Nuitee
C
Cherie family_with_children gb
8
2026-07-02 via Nuitee
L
Lisa solo_traveller de
5
Pros:

Lage direkt am Hauptbahnhof und am Kölner Dom

Cons:

Die Lüftung hat so laut gerasselt, dass man nur schlecht schlafen konnte. Nach Hinweisen des Personals wurde leider nichts unternommen und man ist uns in keinster Weise entgegen gekommen.

2026-07-02 via Nuitee
A
Alan couple gb
10
Excellent overnight stop after a very long day and late arrival
Pros:

Very clean and comfortable. Friendly welcome from the receptionist

Cons:

Nothing

2026-07-02 via Nuitee
C
Carl couple gb
7
Good value for money in a prime location
Pros:

Room is very spacious and the air-conditioning was great and despite being right next to the main road, there is very quiet

Cons:

Hotel advertises parking, but we had to park at a different hotel which was a five minute walk away

2026-07-01 via Nuitee
G
Gabriela solo_traveller de
10
2026-07-01 via Nuitee
extended_group es
9
2026-07-01 via Nuitee
A
angelina solo_traveller de
9
Super
Pros:

Klimatisiert, gute Lage, Sauberkeit, freundliches Personal

Cons:

Parkmöglichkeit

2026-07-01 via Nuitee
U
Ute extended_group de
8
Pros:

Alles sauber und komfortabel

2026-07-01 via Nuitee
L
Linda solo_traveller us
6
Location was perfect near train station & city Centre. But couldn’t get room cool enough to comfortably rest
Pros:

Location & staff

Cons:

Air conditioning didn’t work efficiently

2026-07-01 via Nuitee