Premier Inn Llanelli Central East

Well organised hotel. Great welcome from the staff and reception staff were really helpful. Very comfortable beds and great location, only a 5 minute walk from the station.

extremely rude staff member. Booked here to leave our bags through a 3rd party 2 weeks prior. We then showed up on the day and the women was extremely rude to us, saying that they are “full” and it’s “not her problem” even though i had already paid a couple weeks ago now. I wouldn’t recommend staying here unless you want to deal with an extremely rude staff member. I didn’t get her number but i would avoid the place full stop. I called her out for being extremely rude and she had nothing to say

Massively under staffed, long que at check in, no one manning the bar, gave up after 20mins, no plates or glasses at breakfast had to ask 3 times to get a plate and had juice out a mug. Very poor overall. Bad experience.

Great staff, really helpful
Rangg really helped me a lot, nothing too much trouble
Great guy and a credit to your company

Unlikely to use again. Good location. Basic but fair room, as a family of four our room had plenty of space. Bathroom needed a serous refurb. Dreadful service at breakfast - no eggs, bacon, orange juice, bread for toast or muffins. We had to keep asking the limited number of staff for these items, as did other guests, and a small amount would come out sporadically. No teaspoons, plates, cutlery or mugs either.

Superb location beside Victoria station. We travelled as a family of 4, two adults and two 7 year olds, stayed in a family room on the ground floor. We received a fabulous welcome from Nardos who found out it was our twins birthday and looked after them with treats in the room and then a cake at breakfast. It made the trip so memorable for them to receive this kind of welcome, outstanding customer service. I have to say the breakfast was delicious, one of the best hotel buffet breakfasts I have had in a while, fresh and plentiful. I would highly recommend this hotel as base visiting London.

The room and the facilities were good, very good value for money. My only criticism is that the room was cold and the heating was ineffective.

Stayed overnight. The staff were very attentive, tge room was clean and well presented. It aas good value. I ate at the hotel. Ranga served me. He was good and so was the food. Well cooked, nicely presented and tastey.

Lovely Premier Inn, very friendly staff, easy check in, the room was clean and the bed was comfortable, very close to the Apollo theatre, good choice of food for breakfast.

Great location for theatre and underground. Usual standard premier inn , you know what you're getting. Smaller room than normal but clean and comfty. Huge drawback though was the noise coming from the vents above the bed. It was awful and stopped us sleeping. We had to ring reception and then go down in the middle of the night to ask if they could assist. They did something but it didn't make any difference. You could even hear it outside the room. Sadly we didn't get any sleep which meant we couldn't enjoy the next day fully.
Nice breakfast. Low rating is based solely on the noise and lack of sleep.

Stayed one night at the Victoria Premier Inn in a recent London trip to visit friends and see the sights. Location and luggage facilities perfect for traveling from Victoria. Room was clean and comfortable. Breakfast was fine. Staff v friendly. It was a v comfortable stop over hotel in a great location for a v good price.

Our room was clean, quiet, and comfortable. The bathroom was fitted out with multiple grab bars and a curb-less shower. The towels were large and absorbent.

The front desk was staffed by a knowledgeable and friendly crew who were willing to provide great service.

The hotel is a short walk to Victoria Station which made it easy to get public transportation all across the city.

We ate at several restaurants that were within a 10-minute walk from the hotel.

Nice hotel, clean and welcoming team.
We had dinner in the hotel and was served by Ranga. Very attentive, checked on us and asked if everything was to our satisfaction.
Greeted us with a smile and friendly attitude.

Good option for the Victoria area. Rooms at the top (Premier Suites) are pretty nice. Felt that the price on the night I stayed was pretty steep for a Premier Inn. Good option if you pick a night where prices are lower. Location was nice, close to Victoria and in a quiet street next to some stately London squares.

Seem to fall short when it comes to Pemier inn standard of room, especially where storage and general space is concerned. Would not have liked to stay anymore than the 2 nights.

The pictures on the hotel’s website do not accurately represent the room my family was given. It was dingy and the corridor smelled horrible, likely from the leak in the ceiling. The “family room” was large, but unfortunately it was up a large flight of stairs and was difficult to navigate with luggage and a stroller. Even taking the lift would require going up and down more stairs to get to the room. I would not stay there again.

I recently stayed at the premier inn London Victoria for a few days away with family. I chose this particular hotel as we got it for a good price and the location was perfect as we were travelling to Victoria by coach and the coach station is about a 10min walk away, if that.

When I booked the room it said it was a family room but I’m not sure if it was? It would be very small for a family. The room was nice and clean on arrival, the beds were ok, the bath room was on the small side and the shower was useless!
We put the sign on our door for our room to be cleaned and it wasn’t, you have to put that on the door AND tell reception you want the room cleaned which I’ve never had to do before in other hotels.

We had breakfast included in the price which was ok. There was enough to choose from but the cooked breakfast wasn’t very hot.

All the staff we encountered during our stay were all very helpful and friendly, there just didn’t seem to be many staff there. So the staff that are there are a credit to the hotel!

Overall our stay was ok, and we did get it for a good price especially as it was during half term so that was the selling points the location. But the hotel itself could probably do with a refurbishment as it was looking pretty worn in places. I’m not sure I would stay here again though.

Location is perfect. Less than 5 mins walk from Apollo theatre and close to Victoria station the staff at this hotel are amazing you can not fault their effort BUT there isnt enough staff. 1 person to mam the reception and the bar at night is crazy. 2 people running a full restaurant on a saturday evening is crazy. These poor staff are well overworked

Room was clean bed comfy, check in easy but location won it for us. Food was okish. We had the meal deal which works out super cheap for London amd was a convenience but is far from fine dining. For the price paid though honestly can not complain. The 4 stars is purely because of the lack of staff and no reflection on the staff there

This hôtel is very well located at a few minutes walk of Victoria station.
All the girls, including the trainees, were absolutely lovely, they did everything they could to make our journey as pleasant as possible.
Nevertheless, we were worried about their work conditions, as, for example, the same person was expected to attend at the same time, the hotel reception and the service at the restaurant.
The food, in my opinion, could be improved, but the meal deal does the job and saves you time and worries after a long day of visits.
Again, the staff was super nice, and we wish them a nice and sweet management.

Nice clean hotel and very quiet. Check in was quick and easy. Staff very helpful and pleasant, particularly Ranga. Evening meal and breakfast were quick and fresh .