Premier Inn Ashford North

Found the pillows a bit too hard for my liking. Very clean room. 3 beds in family room.. 1 double 2 singles. Plenty of tea and coffee in room. Lovely comfy bed.
Fan in bathroom very loud. Overall good clean comfy roo.

Have stayed at quite a few Premier Inns and enjoyed our stay here, however I agree with some previous reviews that the hotel is pretty tired and must be due for a refurbish. The soap dispenser in the bathroom was disgustingly rusty and had not be cleaned. I was going to report this on check out but there was no sign of anyone on reception at the time and no response when the bell was rung! Not good at a time when most people would be checking out. Comfortable enough. It's saving grace were it's lovely staff both in the hotel and the Beefeater next door.

Staff were polite and check in was effortless, however the entire hotel is tired looking and in dire need of modernisation and refurbishment. This seems to be symptomatic of many Premier Inn's these days with a clear lack of investment over a long period of time.

Had three rooms booked out by Travellers who with the assistance of a few girls, made a lot of sexual noises and even more noises constantly moving between the rooms. I ended up leaving at 4.00 am and driving home.
The worst hotel experience I have had, anywhere.

A very quiet location on the outskirts of Ashford with a very easy link from the M20. An ideal location for an overnight stay on your way to the Ferry or Le Shuttle. Be aware that there is no food surrounding the hotel should you arrive after 10pm. The petrol station across the road appears to be 24hrs - so a convenient fill up point if you are going to Europe. Approx 20 minutes by car from the hotel to Eurotunnel.

We used this particular Premier inn last year on a trip to France and found it to be exceptionally good and reasonably priced. Close to the tunnel made it a relaxed unhurried start to the holiday.

THE best Premier Inn experience ever. Uber clean, plenty of easy parking. And...the icing on the cake is the beautiful breakfast & the beautiful setting of the immaculately clean Woolpack. If Cloe is in the Woolpack, she just makes the whole experience grrrrreat. Happy days...

Staff on reception were excellent, friendly, efficient and very helpful. The room was significantly better than the Travelodge we stayed in the previous night. Bright and airy, plenty of room, my dad had a disabled room which had everything he needed. The noise between floors was also very good, even the cat that frequents the hotel was lovely. Ate at the Beefeater next door for dinner & breakfast which will be reviewed separately. Would highly recommend for a nights stay.

Another great stay at Ashford North. Very nice greeting at reception, clean room and comfy bed.
We stayed for 3 very enjoyable nights. Thank you.

Well we got there no one at the front of desk press the bell no one came, a few other people joined the waiting to checking in and pressing the bell which obviously didn’t work. Lady came out probably just finished her lunch breaks and was like did you press the bell, obviously broken. Wouldn’t go over to the beefeaters in the evening it’s just shocking. Bed is comfortable, rooms are a good size nothing is bad about this premier in just the fact we wait to be checked in and the beefeaters is rubbish in the evening

Lady on reception was nice and pleasant. Unfortunately Air conditioning not working, fan was in the room but worked intermittently. The TV turned on when it wanted to. Room wasn't very clean along with the bed linen.

We stayied two nights at this hotel
The room on the first nigth was 25 C
The 2rd night it was 28.5 C
So you could not sleep
They have a good night garantie
Asked at front desk
They said to contact the guest relations
Contacted them just to find out that first i did not book with them dirrect
And that the room temp do not fall under the good night because this hotel does not have airco
So what is the point of having a good night garantie

We stayed here for 1 night before getting on the shuttle. The hotel is in desperate need of refurbishing, the room was tired, carpet was terrible, the room had a fusty smell to it. The bathroom was musty and the floor was terrible. There were 3 of us in a family room but we only had 2 cups to have a drink.
Thankfully the beds were clean and comfortable, this was the only positive to this stay. This room wasn’t cheep and we always choose primer inn over travel lodge due to it normally being better but I Wouldn’t stay here again.

Ashford North is a lovely hotel in a countryside setting. The staff are friendly and attentive.
The hotel is getting a little tired and in need of a refurbishment but please don't let this put you off. Although there are fans in the rooms Air con is desperately required and also they need to add some form of lift.
I have used the hotel before and will definitely be using it again.

My wife and I planned to stay here as an overnight stop prior to crossing to France Le Shuttle. We are frequent users of Premier Inns and never previously had any issues. On arrival we found the whole Hotel disappointing and very dated. You immediately find there is no lift in the Hotel (we were in room 42 on the 1st floor) and you have to struggle with your luggage up the stairs to your room, where you find there is no A/C only a manual floor mounted electric fan, the noise of which will impact your sleep through out the night. The water pressure in the shower is pitiful but worst of all, we were awoken about 3pm in the morning after being bitten and finding the bed and bathroom were infested with BED BUGS !!, we also found remains of food crumbs in the bottom of the bed after pulling the sheets back, we immediately had to vacate the room and Hotel, stopping off at reception to report the matter and show photo's and video's to the night porter on checking out. Needless to say were were extremely disappointed with our stay and will be contacting Premier Inn customer service on return from out Holiday.

The bedroom was clean. Only two pillows on bed the other two on top of wardrobe. Tv had very few channels.
The bathroom was totally inadequate. Only two towels and shower was over the bath with no handles. Bathroom was odd design like a triangle into bedroom. Not sure who the architect was!

Staff were extremely helpful. The hotel is a good example of a Premier Inn. The attached restaurant was very busy but very good. The waitress was excellent.
The hotel is well placed, being 20 minutes from the tunnel.
We will certainly be back!

Good, comfortable, great night’s sleep. Very helpful and friendly staff. The restaurant was very good, the waitress was exceptionally efficient and friendly. The hotel is 20 minutes from the Channel Tunnel and is a great place to stop over for an early start.

We had two rooms and both were perfect! Immaculately clean and comfortable. Everyone had a great night’s sleep. Reception really friendly and helpful and wished me happy Mother’s Day which felt really thoughtful. Plenty of space in the car park and town a short drive away. Great value for money! We also loved the little tuxedo cat that seemed to think he owned the place :)

The staff are very friendly, the bed is amazing and the rooms clean. Was a great stay and will definitely be back. The food next door was also fast, tasty and efficient. Nice hot showers, attentive staff, friendly management, thank you to the whole team