Premier Inn Southend Airport

Richard on reception very welcoming . Check in was effortless and quick. Room great
Pub and food great no complaints at all

Plenty of parking, clean rooms, friendly staff, decent Beefeater restaurant next door. Handy supermarket also close by.

Richard and Lorraine were great , very friendly and made sure I’d input my car registration into the car parking system. Richard reminded me of the meal deal offer which I took and booked my time for breakfast. Great service, thank you both very much.

This company does not like disabled people. Despite my phoning to tell them I needed a walk in shower we were given a bath. Apparently they only have one accessible room and it was booked when we arrived. I wasn't told this on the phone. They said they couldn't guarantee but never mentioned there was no hope in hell.

Genuinely impressed by the overall value for money. The location is incredibly convenient—just a short distance from the airport—making it perfect for a quick stopover or an easy start to a longer trip.

The staff were consistently attentive and welcoming, always ready to help with a smile. It really added a warm touch to the stay. The hotel itself has clearly benefited from its recent refurbishment; everything looks fresh, modern, and very well maintained.

The room was clean, comfortable, and equipped with all the commodities I needed for a smooth and relaxing stay.

Highly recommended for those looking for a hassle-free, comfortable, and great-value stay!

These guys checked me in quick and got stuff sorted when needed. Lorraine ann and richard are great and deserve a raise!.

Friendly and helpful staff (Richard and Lorraine), room very clean and tidy. Location easy to find, and plenty of free parking.

Receptionist Lorraine and richard are two welcoming people and very helpful to customers relations x always use premier inn hotels , this one in Southend 8 times and can't beat the welcoming and advice given by the receptionist x

I had a really nice experience on my stay at this Hotel, it is the second time this year, the staff is very friendly and helpful and food is delicious.
Thank you very much to Richard and Lorraine for looking after us and i am looking forward ti our next stay at this place.

Richard and Lorraine were so friendly and helpful when I checked in - room very clean and a great breakfast next door too!

Best premier inn we have stayed in will be back.
Many thanks to the Lorraine & Richard for many us very welcome.
What was even better was that the carpark was free and the food was on the doorstep with great deals to be had.

Just stayed one night, rather disappointed with our stay, we have previously stayed here and never had a bad experience, this time its different, our room was cold and not properly prepared and smelled of smoke, the windows were open. The toilet seat did not fit well and made a clicking noise, we asked for another room and this was provided, disappointing was the bathroom again this has a smell, the shower is very poor and the extractor fan doesn’t work and the door handles are coming off.

We paid extra for the Premier Plus room.
Online it showed the bathroom as having a walk in shower which as my partner has joint problems and we are pensioners, we thought would be perfect. However our room still had a bath in which you have to climb into, and the only difference was a glass screen and updated toiletries.
The toilet roll holder was barely fixed to the wall, and could have come off at any time.
Not what I expected for the extra money, and the Ultimate WiFi was hit and miss.
I would not waste my money on the so called extras next time. We were disappointed.

Stayed for 1 night after a long drive to the airport before flying the following day.
We were initially greeted by a very welcoming and friendly staff who was helpful. Our check in was very quick and simple.
The room was lovely and clean with all necessary facilities (and easy access to extra tea/coffees for the room)
We had a lovely night sleep and simple check out in the morning.
We also used the parking facilities for the 5 days we are away, this was a reasonable price which went directly into a donation box for charity which i thought was a lovely idea and would definitely encourage me to use premier inn for future :)

Lorraine & Richard were very professional and friendly. I tend to stay once a month througj work and always feel welcome

Great service and plus room
Ideal place to stay nice pub next door for meals
Thank you to all and the cleaners done a great job
Claire was very efficient

Had a wonderful stay at Southend Airport Premier Inn. A very nice friendly welcome on arrival and throughout my stay nothing was too much trouble and the staff are all very kind and helpful. The room we stayed in was modern, clean and comfortable. A very pleasant stay and nights sleep. Thank you team!

Very happy with my stay at this hotel. Close to the main road, supermarket right next door if needed. Great pub.
Staff are friendly. To mention a few names Richard and Alice.
Would recommend this hotel to all my friends and family.

Premier Inn Southend airport has become a secondary home to me now due to work commitments. A great Premier Inn, supported by an exceptional team!

A big shout out has to go to Richard and Alice who go above and beyond to make my weekly stay a great one. From extra heaters on an exceptionally cold night to supporting me with cutlery for my takeaway order- nothing is too much trouble.

While my journey from up north is a trek, it’s comforting to know that when I arrive I’m met with a smiley friendly face and I know I’m in great hands.

What’s clear is all the team here really love doing what they do. Engaging, professional and offer me genuine warmth- exactly what you need when you’re a female solo traveler.

Team Premier Inn Southend- thank you!

Shocking
Mushy peas more like mushy pea !!!
Food is so so poor
How is this fish chips and peas
Sorry absolute joke
Stayed for business would not stay if I paid