Premier Inn Epsom South

Good pit stop.

Went here a few nights with work and so glad this is where they chose! The staff here made us feel right at home - special shout out for Harvey and Laura who were so good to us they deserve raises

After staying at multiple Premier Inn's, I can safely say this was one of the best. The hotel was clean and comfortable but what truly stood out was Laura and Harvey. From the moment we walked in, we were greeted with the warmest welcome. They were genuinely friendly, helpful, and really made our stay.

Overall a lovely team and a credit to Premier Inn, thank you!

Nice and clean room excellent staff, very helpful and friendly staff especially Laura. Great location not too far for your daily shops.

Not as good as it should be, lack of staff when we arrived , one lady who was very friendly , setting up for breakfast / running the check in desk and the bar , this woman could do no more !
Breakfast poor , dirty tables not cleaned up , lack of cooked breakfast essentials , slow replenish. No muffins or croissants , barely any crumpets or pikelets, told it would be 20mins for replenishments but they never turned up . Coffee machine on the blink . Staff again lacking , 2 people running the whole breakfast. Not acceptable for Premier Inn which is usually fabulous

It was, without doubt, the worst weekend break we have ever experienced. The hotel was shabby so that cleaning wasn’t producing a quality outcome. There was no lift and the stairs and passageways were narrow and awkward. There was flaking paint in the bedroom and mould, even round the soap dispenser. We had breakfast on the first morning but it was not of the usual Premier Inn standard. We didn’t want breakfast the next day which was lucky because a notice at reception told us that “owing to a National Supply problem” there was no food available. (There were 3 large supermarkets within a 3 mile radius). Non of the staff were able to do anything other than say how sorry they were but one said that the hotel was going to close next year for a total refurbishment. The company website should have warned that this was going to happen and that the hotel was not up to standard. Paying £211 for 3 nights in such shabby conditions was not acceptable. Luckily we did not have young children to worry about.

Great value room before a holiday....it was quiet and clean and the staff we're helpful and friendly....parking was free and a nice breakfast choice in the morning finished the stay off perfectly....

All the staff are Excellent, happy and helpful, Laura and Nathan are the only names that I know and they like all the staff are 1st class

Laura signed me in and couldn't have been anymore helpful,

Then Harvey cooked my meal and it was perfect couldn't have asked for anything better.

The deals are also amazing quality.

Smell in room, resturant very poor for breakfast haf to book a time when there only 4 tables being use and evening could not get a table until after 6.30 when there only 2 tables used. Very poor hotel in general how a Premier Inn

Do not be fooled by the appearance of this hotel, yes it does look a little bit shabby outside and the inside may need a little TLC but a good night sleep can be had at a very reasonable price and the breakfast is well worth investing in.

Was a lovely room. service was great especially a young boy named Harvey he was very polite and would offer me or anyone help without even asking. had a great stay woukd definitely recommend if your looking for a nice, quite and friendly Environment.

The couple days I stayed was amazing. The service is great. Felt like I was at home a staff member called Harvey helped me out as much as he could was polite and well spoke would recommend coming to this hotel if you’re in Epsom

Amazing staff, polite and respectful willing to go that extra mile see you all next time and thank you for everything 😊👍👍

Been going to various premier inn breakfasts further a field but was suggested to try this one. It did not disappoint. The breakfast was great. Fruit was fresh and hot and cold items were on point - including the poached eggs (which are made to order). Nathan was lovely and helped with ensuring my car was registered for the car park so no surprise tickets. All in all a great visit.

Max and Harvey were excellent and a credit to premier inn very helpful. They helped greatly at checkin and assisted with directions to local attractions and guitar shops.

It was the worst Premier Inn I've ever stayed in. There was no lift and I was on the second floor, not easy with bags at my age. I was told to let the reception know before 12 the next day if I wanted my room cleaned, I told them as I checked in at about 21:30 on the Friday that I wanted the room done the next day, but still it was not done. At £100+ per night it is the least that could have been done. There was a ghastly synthetic smell that was obviously covering something nasty.

My friend and me have been visiting the branch at Redhill for the buffet breakfast but was advised this was also available at epsom south. We ventured here as its more local and it didn't disappoint. Had lovely poached eggs and the food was nice and hot. Loved the fact it included coffee and juice. Will definitely return. The manager Nathan was really friendly and made us feel very welcome, he also talked my friend through entering her carparking details. Can't wait to return very soon. Love the fact aswel the currently run a offer where kids can eat for free I belive with a adults meal which will work out even better when I bring the kids.

Visited here this month with my partner whilst in the area. Absolutely amazing hotel. Whilst the hotel itself appears tired, the staff and front of house make up for this! The food both breakfast and evening was superb - credits to the chefs!! And can tell that they put their heart into it. Will return!

Such a welcoming environment created by staff and other people in the restaurant. There are shops local and a massive supermarket only a 5 min drive away! The rooms are pristine and amazing value, the hotel itself is quiet enough to hear a pin drop in the corridors, I got the best nights sleep in the bed it’s so comfortable!