Premier Inn Leicester - Braunstone

Chris and John were super friendly so accommodating and helpful made my booking experience a dream. Highly recommend!!!

Great stay as always, place clean and welcoming. It’s my 5th time here and will be coming back. Amazing service from Zac and Misha

Best Premier Inn I’ve stayed in

* Fantastic city centre location
* New, clean and fresh
* Extremely friendly and helpful staff. Particularly Zac who made us exceptionally welcome and could not have done more to make it an enjoyable and comfortable stay

Thanks to all of the staff. You’re all doing a great job.

Honestly so nice. The restaurant was warm and comfortable on what was a wet cold and dark night. The fish and chips were the best I've had for a long time. Fresh fish - and piping hot. Dessert was the banoffee cheesecake - utterly delicious. Nadine and Jaz looked after us beautifully - thank you so much.

Stopover en route from Southampton. No lift but given ground floor room on arrival due to problem with using stairs by the pleasant receptionist. Usual high standard with a spotless room and bathroom. Excellent breakfast! No complaints other than a hiccup with gaining the right access road off the dual carriageway due to my Sat Nav!

The staff were absolutly lovely especially front of house and the house keepin team were very polite and helpful.
Thank you .

I met up with friends here for breakfast. The breakfast and the customer service were excellent. Rutva, a staff member, in particular was very attentive to all customer needs

Great warm welcome, very friendly staff, comfortable room and bed, very clean and perfectly cooked breakfast even provided an umbrella for the rain 10/10

great location in town centre near Station aswell , room was excellent very quiet , everything you could want , but unfortunately the young lady on reception was positively hostile and very rude. shame as this is not common with premier inn usually I find the staff very nice. the one cleaner I spoke to was very nice so this was down to one unpleasant individual. overall the hotel is very good

Nice comfortable room, slept well and found the room clean and tidy.
The food deal.worked well and the evening meal was very nice indeed.
Breakfast was a good with a nice selection of foods to choose from. Did feel they could do with one more staff member as the drink and food wasn't refilled that quickly but overall it was fine
Would recommend and will use again

Excellent stay, friendly, courteous and welcoming staff. Very clean, tidy and comfortable room. Excellent breakfast served by Rutva and Yazid who could not do enough for you and very friendly (whom Premier Inn should hold on to at all costs!).
Faultless experience.

The usual Premier Inn comfort and quiet hotel . No noise at all in the night despite being central to the town. Staff polite and efficient .We we're due to have breakfast but had to cancel due to council parking closing because of Bonfire night . Would visit again.

We had a superb time with faily.

We especially enjoyed the restaurant where the service provided by Yazid, Rutra and Wendy was excellent.

Well done guys. We will be back soon.

Great room, good food, helpful staff.

Nadine, serving at the restaurant/bar what an absolute diamond, a credit to your staff. Excellent service, warm and smiley, you're lucky to have her!

Better inside than out.
Friendly staff, clean comfy room. A few pubs in local vicinity and a retail park. Difficult access to public transport and other local landmarks.

Arrived what seemed ok on entey to room
Then said fan in bedroom and ventilation unit whhhrrring all thw time. Have the video went and asked to.move nothing.
Stsff member gave me managers email to.complain. and customer service dis both.
Manager never bothered to reply!
Staff said oh you.want.your room.cleaned? What has happened to premier inn.
No.opening windows room.was like a sauna even with ventilation unit in bedroom!!
Poor customer not even service!!

Overall our stay was positive. I was recommended this location by a friend who stays here regularly. The positives were staff within the hotel were friendly and polite. We had the unlimited full breakfast, which although is a little pricey was lovely and well cooked.
Downsides were that I found the mattress and pillows a little hard for my liking but I'm sure that is down to personal preference. The air con machine in the room was a little noisy as well, and without it on the room did heat up quickly. We couldn't get the tv in the room to sync to the WiFi despite it saying it was a smart tv, and we had trouble connecting our devices to the WiFi. (Not a big problem but just to make others aware).

I have now stayed a number of times for business and the team are great! Courtnay and Agata really stand out and go the extra mile to make you feel welcome, thank you

Four of us had breakfast at Premier Restaurant and it was lovely. Service was perfect many thanks to Cris the Manager. Also thanks to Simon who is always so friendly and helpful, also Ali and Sue who always are attentive. Will definitely go back again as you can’t beat their friendship and also prices.

My husband and I have stayed in many Premier Inns around the country but found this one to be the exception to the usual. The staff were extremely efficient very friendly and helpful. Our orders in the Thyme restaurant for breakfast were taking at our table and so freshly cooked and delicious. We were served by Chris who asked if we had plans for the day. We said we planned to explore as it was our first visit to Lewes and it was our 57th wedding anniversary. To our surprise and delight we returned to our room after a lovely day to find a bottle of Prosecco, chocolates, two glasses and a card!!! Thank you Chris and Premier for this very unexpected but amazing and special gesture. It was a wonderful addition to our very enjoyable weekend in Lewes.