Premier Inn Swansea North

Very good for 2 nights. Nice staff. Room good but prices differ a lot on the 2 nights.the Sunday was reasonable but the Monday was much more expensive!!

A really enjoyable two night stay at this premier inn. All staff very helpful and friendly . Accommodation very comfortable and the "wet room shower/toilet" perfect. Plenty of parking spaces.....but make sure you enter your car registration to avoid a fine. Other shops/eateries close by and an enjoyable breakfast at the brewers fayre.

Got a parking ticket even tho it says free parking 🤦‍♂️👍………………………………………..,,,….&;£;£;!4!4!;£;£,!,!,,…,,,.,…..

Brilliant location, easy to find. Very helpful staff and as we were celebrating a birthday they gifted some chocolate as a present. Breakfast hot, tasty and constantly replenished. Definitely be back

The staff were really great.
The room was good
The breakfast was awesome
Negative is the WiFi. My boys are always on utube. Even that was sorted out when I talked to the staff

Once we located it, we were greeted with friendly staff. Rooms were clean and quiet. All good! Went for a drink in the evening, bit disappointed by the frozen lemon slices??
Breakfast was excellent. Catering for vegan diet.

Good value night away! We stayed 2 nights, easy to check in don’t forget to enter your car registration on the keypad in reception. We had a room in the block over the road, lots of car parking. Room was clean apart from the bathroom fan and the hairdryer was full of dust. The mattress was so uncomfortable and the room was so hot. The window you couldn’t open due to being on the second floor and the air conditioning wasn’t that good. The corridors were absolutely boiling despite it being warm outside. We didn’t eat at the restaurant. Plenty of places nearby Costa, Asda if you need anything.

The whole place needs a good deep clean! Dust and grime everywhere, the sink in the bathroom didnt empty, worn carpets and the place smells of fried food.

Zero phone signal and couldnt even get the paid wifi to work!

Having stayed in other Premier Inns in the area this is by far the worst. Wont be going back!

Conveniently located hotel for Swansea situated on a retail park. Quite a lot of rubbish on access road giving a not very good impression. Staff friendly as always and comfy bed however, standards of cleanliness are less than we’ve come to expect of a Premier Inn. Some grime in bathroom around shower tray and wall mirror and also toilet hinges. Extremely dusty skirting board, hairs, also dust on bedside light fittings and kettle plug and socket. Staining on chair and very suspect looking stains on bedside table legs! Requested room cleaning as we were staying for two nights but this was not done. Have submitted a separate complaint re hygiene issues. Attached Brewers Fayre is ok for a cheap lunch but didn’t have breakfast there.

This hotel is in an excellent location for shops, restaurants and Morriston hospital. We stayed for 12 nights whilst my husband was in the hospital, which is only a quick 15 minute drive away. We asked to change rooms to a lower ground floor so it had better access and the staff were fantastic. Peter on Reception was so helpful and arranged a quiet room on the ground floor and his colleague Rhys helped us move our luggage which we really appreciated. Julie on housekeeping was brilliant and she was always there checking if we needed anything on a daily basis and inquired how my husband was doing at hospital which was such a lovely thing to do. Well done Premier inn North for being a wonderful place to stay and going above and beyond. Need to come again in October so will be booking again. Thank you Paula, Shaun and Brandon.

I highly recommend this hotel. Very friendly and great customer service. Rhys was incredibly friendly making us feel right at home.
There is plenty of parking space and close proximity to many venues and restaurants. A clean and comfy hotel.

I was a little trepidatious as we approached the hotel as it appeared to be in the middle of a trading estate but need not have worried. The hotel was quiet with plenty of free parking right outside the hotel. Staff were friendly and welcoming, check in was quick and efficient. The rooms are clean and very quiet with comfortable beds all of which contributed to a good night’s sleep. The breakfast was delicious and unlike similar chain hotels was kept constantly resupplied. I was very happy with the overall experience and would stay again. My only complaint would be regarding the free WiFi which was almost non existent in our building - this may have been because we were in a block of rooms away from the main building. Other than that minor complaint it was a really good stay and the staff are to be commended their efficiency and friendliness.

Usual standard Premier Inn but was let down by the poor service in the evening at the adjacent Brewers Fayre. Also the wifi is distinctly average. They should really do away with the 'ultimate wifi' paid option and concentrate on a better general capability.

We were greeted at check-in with a warm Welsh welcome from two gents who genuinely cared about why we were there and making our stay perfect. Room was very comfortable and bathroom was great.

I have stayed twice at swansea North in July, the rooms were spotless and comfortable as always.2 fans provided both times the standard fan was very quiet.Its the staff that make this hotel stand out.they always have a smile and make time to ensure you have everything you need.They always go the extra mile.outstanding in my experience. I would not hesitate to stay here again.

Great location with plenty in the area. I would consider it great value for money. We stayed in family room and the personal note left by cleaners I must say was a really nice touch with a bag of sweets for the kids!! Across a week travelling around the uk I would also say stay the staff here were by far the best and very welcoming. This makes the difference when you compare to other locations. We also had dinner and breakfast here and to be fair it was hard to fault and some good value for money. Overall good experience.

Another great stay at Premier Inn Swansea North. Staff very friendly and helpful. Room was clean and comfortable. Breakfast buffet was plentiful with good choice of food. Good location close to large Asda a few minutes walk away. Also Greggs and Costa on site. Would recommend

Had a fantastic few days at this Premier Inn. Particular mention must to go to Vicki, Logan? (The Cocktail Queen) and Angela. These three members of staff were always attentive and chatty and asking how we were, what we had been up to / what we were going to be doing. In short, they took an interest in us and didn't treat as merely as paying customers that were passing through. The bedrooms and the bar/restaurant area were always clean and tidy with no build up of glasses, plates etc. Situated on the northern outskirts of the town, with easy access to the M4 East and West, and the Gower Peninsula, it's the idea base for a bit of exploring.

What a great hotel and friendly staff. The hotel receptionist was very helpful, explained where the room was. Plenty of tea and coffee in the room. Comfortable beds and good shower. Slightly noisy about 6 o’clock in the morning. Think staff were going to work in the restaurant opposite. Good value for money. Highly recommend.

Excellent hotel, very pleasant staff and a clean and comfortable room. Check in was quick and efficient. The room was spacious with good quality bedding and a comfortable bed. Tea and coffee were freely available around the clock. Would definitely recommend!