Premier Inn Newcastle Gosforth/Cramlington

Both my arrival and departure at this property were smooth and fuss-free.
The parking was ample and the property easy to locate. The staff (at the front desk) were extremely helpful and patient and gave me an excellent room. The room was very clean, the bathroom a good size and the bed was extremely comfortable. All in all, a great experience. I will be back. Thank you.

Rooms good size and clean. Breakfast was ok and good service from lady who worked in there. Only gripe really is that for the 2nd time in 2 visits to a premier inn the reception have been seemingly shocked and put out by the fact we had paid for early check-in. Tutted at told that is wasn't guaranteed and was from 11am even though it was 11.45 already! Experienced exactly the same at a previous Premier Inn earlier this year so would suggest that if a company runs a service it should get more organised in dealing with this

Good location off A1. Free parking out front and more spaces round the back. Building work going on when we were there. McDonalds and Greggs close by for food options. Wish had known this before paying for breakfast. Really small counter for breakfast and can imagine how busy this is before 9am. Receptionst seemed put out we had paid for early check in and didnt have a room ready for us as had been busy days before......
Managed to sort one in the end but dont offer 11am check in unless you can guarantee it. Room was clean and looked like had been recently refurbished.

Best premier inn I have stayed in, the room excellent apart from no cold water to drink ran it for ages and still warm. Lots of sockets, shower excellent.
Breakfast could be better too much cooked too early, eggs rock hard and rubbery, ordered poached each day. I suggest cooking less people don't mind waiting.

Staff lovely

We had an excellent stay at this Premier Inn. The room was spotless & lovely and quiet. The staff were very friendly & helpful

As fotos são antigas e o hotel está datado. Precisa de renovação e reforma. Não tem elevador.

Location was perfect for us en route to North Northumberland. Premiere room was excellent with everything we needed and a welcome, good quality, chocolate treat and coffee machine. Beds and pillows both comfortable and a great shower / bathroom. Plenty of plug sockets plus USBs and a phone charge pad. Breakfast was extensive - loads of choice and plenty of it.

I stayed here for work related purposes in April and May earlier this year, the service I received from all the staff who I encountered was overly positive and I couldn’t of asked for more, thank you once again.

Everyone very nice and very helpful.
Rooms very clean accommodated me for everything I required. The Breakfast is excellent

Lovely clean hotel and the staff were really friendly. The restaurant was closed but plenty of places near by to go for food, drinks etc.

normally stay at this site but this time was a nightmare, room above sound like they where tap dancing all night and not told in advance the pub/ restaurant was closed for re-furb so had to travel to another pub for a evening meal

The hotel was well situated for us it is clean and tidy with easy check-in, we had breakfast there and the two ladies who work there couldn't have been more friendly

This hotel is ideally located, giving easy communications to all of the important attractions within the North East of England - it is close to all of the major roads, but nice and quiet (excellent sound proofing on the windows!) and there are plenty of amenities within easy walking distance. We stayed in one of the superior Premier Plus rooms - it's worth the extra for the fridge, the free high speed broadband, the air conditioning, and the luxurious amount of space in the room. Everything you could wish for was there, and our stay was perfect. I would have no hesitation in recommending this hotel wholeheartedly, and we'll be back as soon as we can! Thank you!

Excellent - clean with some much appreciated extra touches for the Great North Run. Friendly staff and a special shout out to Kathleen hostess in the breakfast restaurant who was simply outstanding. Nothing was too much trouble.

No air-con hence room hot. Squeaky floorboards above and on corridors so difficult to sleep. Bed ironically very comfortable and breakfast excellent.

We have stayed many times here and always enjoy the friendliness and the nice rooms. Premier plus rooms new this time and worth the extra

careful!! the family rooms dont seem to be as big as many other premier inn family rooms... if you need two childrens beds as well as your double you may be like sardines in a tin!!

Excellent staff service throughout the hotel and very friendly and helpful. Very clean throughout and the full English breakfast was well worth every penny. Would definitely stay here again.

Lovely and clean. Staff were great. Breakfast brilliant even when you have an allergy. They made mine specially every day.
Good access for various castles and towns nearby.

Excellent service from the receptionist on arrival the hotel was very clean and tidy and my room and bathroom was spotless the hotel was very clean and tidy the beds were very comfy overall I give it 5* the reason being there was nothing I could complain about and i wouldn't hesitate to stay here again thank yoh