Premier Inn Newcastle - Washington

A lovely modern Premier Inn. Clean, well organised with lovely staff. Great for a visit to Newcastle if you want to stay close but not pay the prices of hotels in the centre on a football day. A quiet location despite being close the the A1. The rooms were very clean and even had USB sockets in room which you still don't get in some of the older Premier Inns- helpful if you have forgotten your adapter...

Stay here often for work for the week. All rooms have been renovated and are lovely very modern with everything you could need. The breakfast room is new and big with all you can eat cooked and buffet.
The staff here are very helpful in particular Tanya. Every time I come she goes over and above, she is thorough and nothing is a problem for her. I would like to give a special thanks to her for Making my stay nice, when I’m working away from home.
The Toby carvery in the car park is brilliant always busy and very warm and comforting.
There is always car parking spaces and you do not have to pay for the car park which is a massive difference to all the other Premier inns, that can be up to £20 a night on top of your room stay.

Ideally located just off A1. Great parking, convenience of onsite and local hospitality. Attentive staff. Comfortable room with more than adequate amenities.

It's not often I stay in hotels in the UK, but this place is by far 1 of the nicest I've ever stayed. The staff are so friendly and helpful, the rooms are great with most amenities you could need, like wifi, an ironing board, hairdryer, fridge and lots of plugs and sockets where you actually need them, plus the beds were so comfortable that I didn't want to get out! They were so accommodating, nothing was a problem and they even had gluten free bread for the breakfast which had such a good selectionas and being coeliac I really appreciated that. But a special mention must go to Janice on reception because she was so professional, kind, courteous and helpful! 10 out of 10 easily!!! Can't wait to return!!

the room was a little small but really nice and the staff here were the absolute kindest. the view and the bathroom were both really good too

I stay at Premier Inns very frequently and like this hotel chain. After the stay in the Premier Inn Team Valley, I was pleasantly surprised by the cleanliness of our Premier Plus room. Again very spacious with fridge and coffee machine as advertised. The room and bathroom were both clean and the bed very comfortable. The only drawback was that they didn’t have an in-house restaurant and we would have had to go to Tobey Carvery next door. Not a big fan of Tobey Carvery so we didn’t eat there. There aren’t many places to eat in Washington and many were closed on a Monday. Breakfast was served in a small area of the hotel but the buffet was well stocked and the food fresh. I can’t find fault with this Premier Inn other than missing an in-house restaurant. I was very pleased with our stay and would return again.

Lovely comfortable stay. The room was spotlessly clean. Bed was super comfortable. No noise from corridor or outside the hotel.
Perfect location for travelling to other parts of the UK just off the A1M.
Would definitely return again.
Thanks Premier Inn 😊

The mattress was incredibly comfortable extra pillows were available.
The staff were all amazingly helpful and friendly staff. A special thank you to David!

Clean and friendly. Very good value for money. Bed was very comfortable. Breakfast was very good and the staff were very friendly

The staff at Washington Premier Inn make the stay there very pleasant indeed.
They are all more than happy to do anything they can to help.
Having staff like that puts this hotel at the very top!

I have stayed in many Premier Inns and this was one of the best.
I rang a few days beforehand and asked for a quiet top floor room as I had a long drive before and after my stay. When I arrived at the hotel a very friendly, polite young man remembered speaking to me on the phone and had sorted that out for me.
The room was very quiet, clean and comfy.
Parking was easy.
Easy access to the A1.
Tony carvery just next door so easy to get food and a pint.

I like a premier inn but this was a great one! Rooms were lovely, clean and quiet and there was plenty of parking. Breakfast was lovely and Sharon couldn’t do enough to help; she even brought me a freshly fried egg when there were none left. Highly recommended!

The hotel is like many Premier Inn hotels or similar branded hotels. However, one thing that makes it stand out from the rest … is the exemplary service received from the attentive and welcoming staff .
We travel often with our family and typically need to stay in similar hotels around 20 times a year. We’ve never had better service than here at Washington.
At breakfast time, we were welcomed in and served by such lovely people. The lady and gentleman running the restaurant and cooking the breakfast were so pleasant and genuinely very impressive.
Yes the rooms are nice, clean and modern but the breakfast experience turned our rather simple and quick stay into a really positive experience that we just don’t seem to get nowadays. They clearly live their job and it was almost as though it was their hotel, their restaurant and not just a branded hotel.

We would definitely stay again without question… our whole family were in total agreement that this is the best Premier Inn they’ve ever stayed in (and they have been to many).

Easy access location, GREAT staff.

Chosen primarily for access from our homes and to the points we wished to visit.
This premier inn would benefit from more disabled access rooms ( reducing by 50% was a step backwards).
The rooms were well enough equipped, but perhaps at least one bed would benefit from replacing. I really don't expect to feel mattress buttons.

The stand-out point was the charm and efficiency of our evening manager/receptionist. Nothing was too much effort, and any request had a solution ( except changing to another accessible room). Great customer service and an absolute asset to this hotel. She made our two night stay (Sunday and Monday) as easy as possible.

Because of her, I would consider staying again, although the B & B rate could compare better with other operators.

Just spent 2 nights here and could not have been any better.
All staff very friendly and efficient, reception, breakfast and chef .
Room was spotless and wi-fi good throughout the building.
Breakfast was excellent and plenty of choices.
5 star review for a 5 star service.

Came up for the Women’s World Cup Rugby 2025 opening match. We found this hotel to be welcoming, terrific ladies on reception, clean and delighted that our twin room was actually a twin (rather than a double bed and sofa bed as in some PI) with a walk in shower (great as this is needed for ambulatory disabled person).
There is a good network of roads nearby so easy access to a number of places to visit. Close to Sunderland, Durham and Newcastle. It is not far from the coast, Northumberland National Park, North Pennines, North Yorkshire Moors National Park and the Yorkshire Dales National Park. There are plenty of National Trust sites to visit. This is a good hotel as a jumping off point to Scotland or Cumbria (the A69 is very scenic with several lovely villages along the way or the A66 or A684 are also quite scenic).
We spent two nights here and would certainly return if we are back up in that area.

All staff extremely friendly and very helpful. Great location to explore Sunderland and stadium of light. Fresh decor inside and great food.

Lovely hotel, very quiet. Breakfast was delicious. The staff are amazing. We’ve stayed twice at this particular Premier Inn and we would again.

Very pleasant stay at this Premier Inn. Has all been refurbished to a high standard from what we saw. Staff very friendly and extremely helpful. Will definitely be staying here again.

Wanted 5 out of 5 but couldn’t do lol. Great clean hotel , very welcoming and attentive staff. Breakfast good too. Room big and bright and comfy . Don’t go to Toby Carvery it’s appalling. All meat tough and veg over cooked tepid and sloppy. Counter full of food people had slopped . Staff couldn’t be bothered We went to champs sports bar at rear of