Premier Inn Swindon West - M4 J16

Nice clean quite hotel with air con, friendly and helpful staff, also in a good location surrounded by the countryside, also had a restaurant which was good which can get busy at times. I'm pleased that I chosen this hotel.

First time to stay here an a nice hotel, is a a little older. Room is clean and basic, reception team friendly and helpful. Beefeater was good.

Convenient location just off M4. Nothing much in area and need to drive to Swindon for shops etc. The staff were pleasant and especially breakfast staff in attached restaurant. The room was spacious and very clean. We thought the price was slightly excessive hence a drop of 1 star. We were located towards rear of hotel with no noise whatsoever.
It was a very pleasant stay and would stay again. It was good to have attached restaurant with good quality food and meal deal prices.

Stayed here a few days ago to visit family nearby, easy location. Lots of carparking, remeber to add your car reg at reception. Staff are freindly, easy to check in. Room basic but clean.

Nice littlee premeir inn, just off the M4 motorway, junction 16. Although older than others stayed at and does show. The reception team were lovely a d friendly, rooms was clean (ztain on carpet but because old). Breakfazt was good.

I don't like writing bad reviews and love premier inn but honestly worst premier inn (and any hotel experience) I've ever had. First room had vomit on the floor (was offered apology, another room and free breakfast.) Currently in room exhausted after a terrible night. Noisy air conditioner and when eventually got to sleep woken at 6am by upstairs room who could only be described as doing laps back and forth. Not sure if they're heavy footed or if the ceilings are so poor but was loud enough to wake both me and my daughter.
There are good amenities near hotel but awful for sleep quality and I'm just hoping none of us come down sick after the first room experience. Never had a bad premier inn experience so like the company but would not return to this one

The excellence of the staff are why we continue to use this hotel. They are all friendly, efficient and professional from the Reception Staff, Housekeeping, Bar Staff and the superb Waiting Staff.

Clean and comfortable room. Reception staff were exceptional, especially Leo who greeted us in a friendly, efficient and welcoming manner.

We broke down on the motorway, so this stop was completely unplanned and very last-minute. It had been such a stressful evening, but Leo instantly made us feel at ease he was so welcoming, friendly, and genuinely funny. He turned a rough situation into one we could actually laugh about. An absolute credit to the team!

Was a lovely hotel, clean and great staff. Bit tired but it’s a little older than others but it was clean and nice comfortable

The rooms are very tired . Shower curtains are tired ! The food was poor . Limited selection on evening meal including drinks . Breakfast was cold had to keep chasing for breakfast items . Fruit juices empty . Coffee machine empty ! Not impressed and would not return !

Just had an overnight stay at this hotel as we have stayed at plenty of premier inns before and what we got was very below par for this company. We were in a standard room as it was only one night. The room was tidy but tired. The air conditioning made a vibrating noise when operated so in the end we turned it off. The bathroom had a shower over bath but no rubber mat was supplied which made it very slippery when taking.a shower. Figments were very dated .
We also did a meal deal at the beefeater. The first problem was no guiness zero and the doombar on tap was flat and awful.when ordering food no lasagne,sticky toffee pudding , crumble , Breakfast was cold and virtually empty. Fruit juices all empty milk in coffee machine empty,no sweetener or sugar on show no butter or margarine.
I don’t expect 5 star but I would like the products to be available and cooked breakfast to be hot.

Great place for somewhere to stay. Clean bedroom and bathroom. Fresh and clean towels. TV was a decent size to watch main TV channels. Bedroom is a good size and plenty of room to walk around and a sofa bed type thing to lounge on when not in bed. Hand wash and shampoo/body wash provided was Baylis and hardings. Great amenities nearby. Brewers fayre next door. Costa, subway and a convenience store next to the premier inn also. There is quite a few places close to the premier inn as well. There is quite a few car dealerships, McDonalds, leisure centre, Asda nearby. There is also Lydiard park nearby to have a nice walk around the lake and the house. Overall great stay. Thank you

Great location, just off the motorway. Fast check-in, staff were great.
Stayed on the top floor, lift was fast, not much waiting around. In the corridor the woodwork needed painting but the room was perfect, nice and clean and in good repair. Had disturbed sleep at night and early morning as any sound in the corridor could easily be heard in the room. Walls and door are probably very thin. People were not being particularly noisy, just talking and laughing but was enough to wake us up in the room. Paid £61 for the night, which was fair value. There is minimal parking around the hotel building but plenty on the main car park for the surrounding amenities.

Excellent location close to motorway. Plenty of free parking, which is well lit. Rooms clean and quiet. Staff very helpful and welcoming, quickly finding me an iron and ironing board. Reception has local information and good to see money being raised for local charities. Didn’t have breakfast or meal there, so cannot comment. Would definitely stay again!

Lovely stay
Friendly staff and great location Very clean
Would recommend as great access to M4 and amenities
Will use as a go to hotel now for business and leisure

Stayed here on business and had a great experience. Really clean and lovely, polite staff that were willing to help me with a few questions I had about the area. Would definitely go back.

Quick efficient check in. Quiet room which was clean and fresh. Great staff, always on hand to help! Will be back in the future

Lovely stay. Friendly staff and rooms very clean. Would stay again. Nice warm welcome on reception and found the room to be comfortable

Good location just off motorway. Near to leisure centre ice rink. Comfortable room with lovely bed and black out curtains. Next to Beefeater so good breakfast and meal.