Premier Inn Chesterfield North

Quite hard to find the hotel in the dark as the road system around it is a bit confusing!
Great that the restaurant is accessed from the hotel and good space for breakfast
All Receptionists very helpful
Especially BARBARA on reception during the evening was amazing and soo helpful

Exceptional hotel.
Clean and inviting.
Staff superb.
Free car parking bonus.
Great links to motorway and Peak District.
We visited several places whilst here and it was central to everything.
Definitely be back next year.

Nice rooms, beds comfy as advertised, breakfasts excellent. All good but....

... My wife and I booked 2-nights; 11th & 12th Nov-25, at the Premier Inn, Chesterfield North [Tapton Lock] to visit family at Holmewood. It all went horribly wrong when my wife suffered a medical emergency on the 12th and was admitted to Chesterfield hospital for what turned out to be 5-days.

The staff at this Hotel cannot be praised highly enough. I'm certain that they are trained to be friendly to customers but that training was superfluous because I was left in no doubt that it came naturally. It left me with a very good impression of Derbyshire and it's people.

Because none of my cards worked, I had difficulty Internet booking on a dayly basis. The receptionist helped me to book on more than one occasion using the card machine on the desk. Another time the 'night man' Troy] did the same after I came back late from the hospital. They were all very patient with me.

On another day the hotel was full but the receptionist came through to the dining room to inform me of a cancellation which she then managed to secure for me. I was very grateful. Every time I walked though reception or into the dining room someone would ask. 'How is your wife?'

For a trip which started with two of us, I was left alone but not lonely because of the staff at this hotel.
Thank you!
John

Amazing service. Welcomed with a warm smile and accommodated for very quickly.

Room is clean and spacious. Will definitely be staying again.

We stayed here for two nights. We could not fault a single thing both at Premierinn and in Brewers Fayre next door. Our room was spotlessly clean as usual and lovely and warm. At breakfast on the second morning, there was a fire alarm. As it happens it was a false alarm as the alarms were being tested. However, both the manager on duty and the lady topping up the breakfast offering handled this with professionalism and common sense. We all felt extremely well looked after and quickly returned to our meals. Well done team we had a grest stay.

Barbara at reception was particularly welcoming and helpful! Big car park and attached to a restaurant. Book restaurant as does get busy, especially at breakfast

Wonderful staff on reception especially Barbara, willing to support all customers, friendly environment.

Food good as on meal deal, could do with a bigger range choice.

Fantastic customer service from Barbara on reception. My companies booking agent hadn’t confirmed my booking for my overnight stay. Barbara quickly and professionally sorted my reservation dealing directly with the agent via telephone. Barbara also helped an elderly gentleman with his check-in at the same time as she helped me, taking her time explaining everything to him in a professional manner.

The bar staff were also great. Very comfortable room. 5 stars from me.

Room was as expected really snotty woman on reception when checking in though really unwelcoming other than that decent stay good breakfast

Sharon and her colleague at reception were so helpful and friendly, made are stay very easy and would definitely stay here again.

A very nice hotel it's a pity the staff who work there are rude ,arrogantly awkward when serving the likes of me who are customers. I thought it was just me but having spoken to other family members the experience was not just shared by me ,not a pleasant experience at all ,if invited to another function there I would decline.

We arranged for an early check in as we were going to a wedding. We were greeted by a lovely receptionist who checked us in promptly. We had a great conversation and she even interacted with the children.
Room was spotless when we went in. There was some treats left for the children which was a great touch. When we came back from the wedding later that night the receptionist was there again to greet us with a genuine interest if we had a good day.
Breakfast is in the restaurant attached very busy on a Sunday morning but plentiful. We would definitely recommend this hotel as were made to feel so welcome.

needs an update /paint windows it looks very very tired and in need of a lick of paint and new silicone in the bathroom areas

Great stay as usual with our premier inn experiences. Sharon at reception was amazing, went above and beyond with helping me when I lost my hard copy of a speech I was needing! Got it printed out asap for me! She prob would have read it out for me if I had of asked!! 👍🏻 thanks again

Lovely quiet hotel in great location. Onsite food at reasonable prices. Free parking and lovely walk along trans pennine trail to Chesterfield.

Perfect location for meeting up with my friends, as soon as you walked through the door there was a smiling welcoming face. Barbara checked me, asked me if i had had a good journey? She made me feel very welcome and made sure i knew where i going if i wanted a drink or something to eat. I stay in a lot of hotels but i must admit this Premier Inn has the best feel about it and welcome. The room i stayed in was very clean. Spacious and comfortable... the bed was extremely comfortable . Could not fault my stay one little bit, Nothing was too much trouble. I will defiantly be booking again...just wish the Restaurant staff were as welcoming!!!

Carla couldn’t do enough to help me.! Nice clean room and comfy bed. Plenty of parking. The food in the adjoining pub was great.

I stayed here at the end of the six week holidays with my husband and daughter as a little trip to the Peak District before back to school. The rooms were clean and the staff were fantastic, nothing was too much trouble. A special mention goes to Sharon who went above and beyond to make our stay enjoyable as a family. Will definitely be returning!

Stale smoke smell in room. Wifi not working in room. Breakfast usual but appeared to have been kept hot for excessive time causing eggs to be dried out.

Can not fault my stay from start to finish, warm friendly welcome from reception on arrival, lovely clean room.with comfortable beds, reception staff more than willing to help with any queries and clearly had time for their guests.