Premier Inn Macclesfield South West

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Great hotel! It was lovely and clean with really welcoming staff who always had a smile and a kind word. If ever in Macclesfield again, we'd stay there!

Lovely small hotel. Not too over crowded. Rooms are basic but very clean.
Very friendly staff who are really helpful with the local area.

Great staff and we'll kept room.
We've stayed here a number of times and always been well looked after and leave very happy with the experience.

I have stayed a few times for work in area. Always a comfortable stay and good meal in pub next door. My reason for feedback is the great support from reception and I would like to call out Christopher. He is a fantastic representative of Premier Inn. His care for guests and making sure they are comfortable really stands out. I hope this feedback is seen by him. When away for work, it's simple like a smiley face, that makes it a more relaxing stay. Thank you Christopher!

We have stayed here several times being handy for Congleton and very good value, and you know what you get with a Prem Inn, love it that it is so quiet here in it's surroundings, parking is plenty and free. Chris welcomed us, he is the most informative staff person I have met in any Prem Inn nationally. I understand he is moving areas and will be at another Prem Inn, we wish him all the best, he is a credit to the company. Tried the adjoining pub for the first time, had a very relaxing few drinks, free pool up to 9pm, must try out next time!

Visiting family and surrounding area, chose Macclesfield as central to our trip. Great welcome from Christopher (wry sense of humour!). All staff extremely friendly and helpful. A credit to the manager. The attached pub where breakfast was provided was equally welcoming, especially Charlie who organised things. Evening meal on our first night was brilliant.
Well done Macclesfield

Regularly stay at Premier Inn South West, and weren't disappointed.
Always comfortable and peaceful with courteous and helpful staff there on reception - a thank you to Christopher and Laura. We will be pleased to return.

The adjoining pub/restaurant (the Rising Sun) was surprisingly quiet, but we ate there and the food was good and well priced with friendly staff, and our grateful thanks for the surprise birthday treat.

Stayed for 2 nights. Premier Inn is located about 10 mins south of Macclesfield. Staff are excellent. Very friendly and helpful. We had a ground floor double, with a walk in shower. The rooms are spacious and clean. Tea/coffee making equipment is provided. You can get water, biscuits etc from reception in exchange for a donation to GOSH.
There is a phone in reception for taxis but Ubers are also available. Macclesfield is quite a busy place. Plenty shops, and there was a festival on while we were there.
Breakfast is next door in the Rising Sun (A Greenking establishment). You can get to the Premier Inn through the Rising Sun (much quicker than walking all the way round if you are not travelling by car). Breakfast had a reasonable choice, but was a bit lacking in continental options, such as cold meats/cheeses. Gluten free is catered for. Staff are pleasant and friendly, and the do work hard. Nice to get a breakfast cooked to order rather than a buffet.
It was a pleasant stay in a handy location.

Thanks to CHRISTOPHER for being very informative when we arrived & very helpful as well as willing to help …………………………..

I was there for a family Funeral. I didn't catch the names of the staff at the reception but they were great and helpful also polite.
I've stayed at a few Premier inn's in the last couple of years and the rooms are up to standard although didn't get to try a plus room (if they have them in this one)

Only problem I didn't like were towels feeling slight rough not smooth (personal Preference)

Would definitely come back again

We had a night here before attending a family funeral.
The hotel is on the road into Macclesfield next to a pub (The Rising Sun). There is another pub (The Flowerpot) further down the road on the way into town.
The room was up to usual Premier Inn standard. We took the bus into Macclesfield (bus stop outside hotel and helpful receptionist gave us a timetable) to have a look around. We ate at the Rising Sun in the evening and took breakfast there but there was no 'meal deal' option.

Excellent service from Christopher , Who looked after our group of 7 perfectly, Especially at Breakfast time.
Christopher was also very helpful with local knowledge.
Rooms were extremely clean thanks to Lauren,
Doris and Sharon.
Thank you to all the team at Macclesfield South

Christopher at reception very friendly and welcoming when checking in, even with a computer issue sorted everything quickly.

I have stayed at this hotel many times. The hotel staff are wonderful and friendly .The pub next door can be good and can be poor it depends . The rooms in the hotel are spotless.

Debbie and Christopher were absolutely amazing hosts as per usual so helpful in every single way I have been here on and off working away for the past 2 years and the staff are very welcoming absolutely outstanding customer service all round great atmosphere and a pleasure to stay here once again

We've stayed here a number of times now and on the whole we are always satisfied. Staff are always friendly and attentive, the rooms are clean and the breakfast is well organised. What more do you need?

The hotel was friendly and comfortable. It was a little shabby in places but that was more than made up for by the welcome that we received from the duty manager, Christopher.
We had a few logistical problems with our booking, but Christopher was incredibly helpful and sorted out a very tricky situation in a matter of minutes. He couldn’t have been more understanding and kind. Thank you Christopher so much.

The great welcome we received from Christopher the receptionist was both friendly and informative. The room was as expected, comfortable.
The meal arrangements were a let down but no fault of Premier Inns. This is because meals are served in the adjacent public house. The food was okay but the service, apart from one man, was poor.

Lovely hotel, it’s a premier you know what’s what. The staff are absolutely lovely and welcoming. I stay in premiers across the country, this one is a new favourite and the staff make it such.
Very easy to miss but an adequate car park, green-king pub next door with lovely staff as well and a great menu. Here again after the weekend and for once looking forward to it.