Premier Inn Blackburn South - M65 J4

Friendly staff, comfortable rooms and close to the Christmas market and other things to do.

We stay at the Premier Inn every year when we come over from our place in Spain. Always greeted by the fabulously attentive staff on reception.
This year, Zoe was on duty most of our stay and her hospitality was superb!
Great breakfast too!
Always a pleasure staying here!

Booked in an extra night with the app but got the dates incorrect but Amanda was fantastic and managed to swap things around and got everything in order for me.

Avoid room 100 unless you would like an early morning wakeup from the kitchen extractor fans and kitchen noise.
The hotel receptionist advised that the dining/rest area could not be used to wait for my check in (I was 30 mins early), so had to wait in my car!!
Plenty of parking shared with the pub next door.
Ok for an overnight stay but not any longer.
Not great value for money. Consider other hotels before booking.

Good location, multi storey car park very close by with excellent rates. Hotel was spotlessly clean and the staff were friendly. Had a room on the 9th floor which was very quiet.

Though this review is a bit belated, I wanted to share our fantastic experience at the Premier Inn Birmingham South from April 2025. The highlight of our visit was the amazing service from Diana during breakfast. She was incredibly attentive, friendly, and made us feel right at home. On top of that, she went above and beyond by gifting my daughter some beautifully knitted bags from her friend, which was such a thoughtful touch. Even though some time has passed, we still remember the wonderful experience and highly recommend this location.

Stayed here the night of our wedding as it wqs convenient and most of our guests were also staying. We arrived back to our room with a hand written card and wine from the manager Carolyn. The room was also decorated with petals which was lovely. The room was clean and tidy and great value for money which made it even better. Every staff member we came across was helpful and lovely. We was made a fuss of in the morning but everyone which made our stay even better and our guests. Lots or tea and coffee in the room was a bonus!

On arrival, we went into the beefeater for evening meal and I couldn’t help overhearing the waitress talking to guests on the table behind me how she acted how she presented herself and how she gave options. It made my head turn. I thought oh my God quality staff
When she came to address me and my daughter it was the same very helpful giving us options and even offered us a 25% off our next meal her name was stef and she is a credit to your team and a figure head for others to learn from 😉
Moving on to breakfast Sandra was over run nearly bumped into her twice I said to her you need help she agreed and her order taking was good also because a lot of workers leave early I feel she needed back up but on the hole rooms are as usual spot on and the two meals where very nice good chefs made me 3 perfect pouched eggs runny with no snot and my Daugther’s 3 pouched eggs where spot on❤️
And I like the fax the it’s not a buffet and made to order cuts down on waist and is freshly prepared and not dried out under heat lamps
Look after your staff and they will look after the company 😉
Andy parker

Tracy,Julie and Dianne was so so lovely looked after us on our trip really really would comeback just for them xxxxxxxxxxxxxxxx

I often stay here when visiting family nearby the staff are always friendly and helpful and my last stay was no different. Clean and comfortable room and lovely staff I will be visiting again soon with my partner, we wouldn't stay any where else.

Stayed here with my wife for one night. We booked the dinner and breakfast deal for £29.99 each. This is great value for money.

Checkin was so easy. Frendly and polite staff. The room was good. It was clean and had everything you'd expect. The bed was so comfortable. The bathroom had a good shower and was clean.

The dinner choices were good, and the food quality was great. Served by friendly attentive staff.

The breakfast was of good quality. I had the full English. There were cerials on offer, tea/coffee, and fruit juice. You can have the Continental for slightly less.

Overall, this Premier Inn scored maximum points for me. I don't usually give top scores on my reviews, but I felt this one deserved it. Some people will undoubtedly complain about the parking but hey, you're in Birmingham City Centre, so dont expect the car park to be next door to the hotel !

I can definitely recommend staying here, and don't forget the dinner and breakfast offer !

Very pleasant hotel, staff were very friendly and helpful.
We stayed as a family and the hotel had left a small Christmas gift wrapped for my son, which was a nice touch.
The restaurant was much better than many Premier Inns, a good quality steak restaurant and nicely decorated.
Convenient location for walking into Birmingham city centre and only about 10 minutes walk from New Street Station.

Hartelijke ontvangst bij de receptie, alle verplichte formaliteiten werden hoffelijk en geduldig behandeld, schone schitterende en functionele kamer, waterkoker met koffie, thee, koffiemelk en zoetstof aanwezig en de kamer was uiterst modern, functioneel en praktisch ingericht.
Ik had ook nog het voordeel van alarmfunctionaliteit dat per abuis ook nog functioneel werd getest. De receptionist reageerde supersnel op het alarm en was niet boos maar juist uiterst bezorgd.
Ook het overige personeel is beleefd, warm, hulpvaardig en geinteresserd. KLASSE dus!!
Premier Inn Birmingham South Rubery wordt mijn vaste verblijf wanneer ik mijn familie in Birmingham bezoek.
Echt een aanrader!!!!

A nice hotel to stay at.
The beds are comfortable and ensure you get a good night's sleep.
The cooked breakfast is made to order and is of good quality. You pay extra for the breakfast but it is worth it.

The room was very clean. The staff were all very friendly. I arrived after midnight check in time due to my train being delayed. The overnight staff were so kind and let me in, and helped me to check in to my room. I really appreciate it.

Location- I wouldn't have wanted to walk to there on my own.
Rooms- I was disappointed with the cleanliness of the room (dirty skirting boards, rusty hand wash bottles in the bathroom).
It was quiet and the bed was comfortable!

Great hotel. Really easy to get to off the A38(M) & Aston expressway. Parked in the NCP Londonderry and a 4 minute walk from there, if that. Nice drop of prosecco on arrival. Bonus.
Room excellent, comfortable, with all new fixtures & fittings. Shower excellent.
Very short walk to some great bars & the Xmas markets.
One tip, I hope the bar adjoined was just having an off day. Awfully understaffed and poor.

The room was spotless and well finished. The bed was comfortable and shower facilities good. The unlimited breakfast is a must. Really good value for money.

Emma friendly and very helpful at breakfast today. Service was excellent. All staff were great all weekend. Helped make our stay very enjoyable. Thank you

Staff are all absolutely amazing! Very friendly and I was well looked after. Rooms are always clean and breakfast is lovely.