Premier Inn Nuneaton/Coventry

No power outlets near bed to charge phone etc

Nice View of the Building. Good size car park with marked bays. Parking is included with room reservation. Nice rasturant with good variety of morning breakfast. Griff house n Beaf eater also in the Building. Good seating areas.
The reception desk was managed by KELLY with a welcoming smile and enthusiastic attitude. Explained to us how check/outin options works. Also Explained to us breakfast options etc. Highly recommended for future stay.

First off i would like to say the staff were perfect they were friendly, polite and helpful. But , if you are a disabled traveller dont book here, there is no automatic door opening , which could prove difficult if you are travelling alone with a wheelchair. My sister had a room and myself and my mother booked into a accessible room (2) which had very little space to manover the wheelchair, the bathroom was not a wet room and the grab rails were held on with one screw instead of the three that should have been there! There is no wheelchair access from the resturant to the hotel, which meant that i had to take mum out in the cold dark rainy night to get from our meal to our bed.
The hotel is very tired looking and could do with a lick of paint and some refurbishment. I did complain and Premier in gave me a part refund on the rooms, so that was nice. I definately wont be staying there again though!

After a long day of travelling, we finally arrived at the Premier Inn around 11:30pm — tired, ready to drop, and honestly just hoping the check-in would be quick and smooth.

To my surprise, Chris at reception greeted us with the warmest smile and had our key ready before we even asked. No stress, no waiting — just genuine kindness and thoughtfulness at the end of a long day.

It might seem like a small thing, but in that moment, it meant so much. That simple act of care and efficiency made me feel truly welcome and reminded me how powerful great customer service can be.

So thank you, Chris — for reminding me that sometimes, the biggest impact comes from the smallest gestures. 🌟

Friendly welcome to this Premier Inn. Standard room was fine, comfortable bed and good shower. Clean and good value, free parking and close to road links. Entrance is a little hidden, look for the signage! Breakfast was great, hot food cooked to order - just don't leave it too late on weekends or items will begin to run out. Would stay here again.

This was one of the worst hotels we’ve stayed in and definitely the worst Premier Inn I’d been to. Worn and tired and dust and hairs in the bathroom! Absolutely shocking. One positive was that staff were nice. Obviously management at serious fault. Didn’t know that there were places like this any more.

Staff are great but it’s getting seriously down at heal. Would never dare to bring business visitors here at the moment.
Not particularly clean either, come on Premier Inn you can do a lot better than this

Room not upto premier inn standard. However, Kelly and her team were friendly, warm welcome and excellent customer service. Good parking. Unfortunately room was not upto premier inn standard. Head office/area manager you need to refurb your rooms, you're letting your staff down. I was surprised that premier inn had slipped in their standards, as this is a busy hotel and great location, with beefeater onsite with ample parking. A staff member also crochet little keyrings rasing money for great Ormond street hospital. Lovely idea. We stayed in room 11. Chipped walls, marks on walls, stains on furniture upholstery, rusty window hinges, rusty bathroom soap dispenser.

Lovely stay breakfast was amazing, Kelly on reception went above and beyond, we love coming here will definitely be back here again 😊

Well located, friendly staff, clean hotel and our rooms and bathrooms were clean. The overall place is tired and tatty and the rooms/bathrooms we had were too. Definitely cosmetic though. We had breakfast at the beefeater next door and that was excellent and the service in there was excellent too.

The beauty of staying at a Premier Inn is that you know what you're going to get - comfortable bed, clean room, convenient location, and that's what we got. There were a couple of 'economies' I noticed - only one set of towels provided, but another was easily collected from reception, and you have to actually request housekeeping if staying 2+ nights, but that's no problem.

Bad - room was shabby and cleanliness was poor. Snot on the wall, hair in the bathroom. Walls were shabby with holes and marks everywhere. Water pressure feeble and the cold water was warm leaving it undrinkable. A fan in the room would have been useful. Beer garden was full of rubbish, uncollected glasses. Good - reception/bar staff friendly, bed very comfortable, window you can open, convenient location.

The two nights I stayed at this hotel cost £36 and £45 respectively. The meal deal was I have based my review on the price I paid. Note that prices can be significantly more expensive. The meal deal was £27.99 a day, offering the full breakfast range and a choice of two courses in the evening.

The hotel is quite unusual for Premier Inn. It is in the grounds of Griff House; once home to author George Elliot. The Beefeater restaurant occupies the house itself, some of it being the original building and some a more recent extension. Most of the accommodation is extended from this again, leaving to a sizable complex extending off the original Griff House. There are some leafy grounds to walk around and explore. Plenty of trees and grass. Some of it is car parking, but there is a playground for children and an old pond, too. The latter (pond) is becoming overgrown and no-longer accessible, but some old benches suggest that people were once able to walk around it. Perhaps at a time before Premier Inn owned the site. There are a few outbuildings that belonged to the original house. These are tucked away, have real character, but unfortunately are slowly falling into ruin. Adjacent to the main road, hidden behind trees are the remnants of old advertising boards; no longer visible from the road and completely abandoned. The remaining half of the estate now appears to be a farmer's field and has nothing to do with the hotel. Clearly there is plenty of history here, a once peaceful estate now sandwiched between two very noisy roads.

I was initially allocated Room 8. I was not comfortable with this, due to it having an interlocking door to Room 7. The receptionist was very helpful and relocated me to Room 3. My new room was great. It overlooked a grassed area (Room 8 overlooked the car park and had some noise from the kitchen fans when the window was open). Room 3 was very quiet. The room was very clean and had a bath. I noticed some reviews mention dirty rooms or damp in the bathrooms. I had no problems with this at all. Perhaps it depends on the room. Certainly some rooms were much closer to the noisy kitchen fans. I am not 100% sure whether some rooms are directly above them. This would not be ideal at all and those customers have my sympathies.

The restaurant, takes-up much of the old Griff House. It therefore has a charming character to it from the exterior. Inside is a standard theme pub, serving good quality food; at least in my experience. Both nights I had steak; which does require a slight additional fee, up to £5 depending on which type you choose. It was fantastic. The best steaks I have had in years. Interestingly on the second night, the portion was much bigger; i.e. more chips etc. The price was the same and it maybe depended on who was cooking.

Breakfast was good quality. The cooked breakfast is plated-up on demand on not self-service. Guests can choose how many sausages and bacon strips they want. This means the food arrived hot, rather than being sat for a while as with some buffets. The staff were very friendly. The restrooms and the restaurant were both very clean and well cared for.

Outside the pub is a lovely seating area with rope lights. Griff House gave it the feeling of staying somewhere independent, rather than a Premier Inn. I liked this and felt I was getting the best of both worlds.

I can see why the hotel has had some bad reviews, however. If I was located near to the fans, or above the outdoor beer garden speaker, I would not be pleased at all. Also, dynamic pricing can cause massive variations in what people pay. Had I been paying £150 a night, my review would be far more critical.

A great stay and I hope to return again.

Pillows ok.
Bedroom was clean and tidy, but basic.
It was a double room for 2 people but there was only one bath towel and hand towel so had to ask at reception for another set which i found quite annoying.
Would have been nice to have a small fridge to keep drinks cool.

I felt this place was very tired looking and a bit dirty. It was a nightmare to us as we booked 2 rooms for family and the stairs was so difficult for her to manage. Even the restaurant was very grubby could do with a good clean not the best experience I’ve ever had.

Booked for one night stay & have to say will not be returning!
Reception staff extremely helpful & friendly on arrival.
We had room 33 on second floor , room had had an awful smell , worse in bathroom. Tiny cramped room very drab & in need of major update , nothing like the standard of previous premier inns we have stayed in.
The one & only positive to this stay was a comfortable bed.
The restaurant for breakfast was dimly lit & has very dark decor, very tired & worn soft furnishings, tables were sticky , worn out dated carpet that needed a good hoover, in-fact whole place needs a revamp !
Breakfast was passable just , although obviously not ingredients of a high standard.

They do the best breakfast. Food perfectly cooked and good quality. I have been visiting this hotel for years now. So I always get a warm friendly welcome from Linda. She is in complete control and always very busy. By far the best service. I am always in at 6:30 and it's the only premier inn I stay at that's actually ready to serve at that time. A great start to my day.
Well done Linda and great job Mr chef.

The beds are too small but the staff are friendly and helpful. The food is adequate for a group pub but again lovely staff. The hotel overpriced for the room size and facilities, it was clean and tidy and in pleasant surroundings. I shall now just put anything down as it insists on 200 words and I've said all there is to say!

Great experience at check in very friendly, and the Beefeater next door was one of the best, but that's the positives over.
A very run down hotel in need of a lick of paint and revamp. One of the worse rooms I have ever stayed in, mould, stains all over paint work, hairs in bath, and a room not hoovered. Complained, and still not done for the 2nd night. I don't agree very often with leaving a poor review, but thought I should, as if its between this hotel and another, don't book here.

Perfectly located hotel for visiting family in Nuneaton. Really pleased with the price paid for two nights during Easter holidays. Our family room was quiet, clean and comfortable. Would highly recommend if you are looking for a base in the Midlands.