Premier Inn Manchester - Heaton Park

Very clean and comfortable room. Very friendly and welcoming. Was the perfect room to come back too after the event I went too that night

We had a great stay. The staff were friendly, the rooms were clean, and the breakfast was great. It was a perfect location for the event we were attending at Heaton Park. I think the people in the next room were smoking as we could smell it on and off throughout our stay, which was a little off-putting , but aside from that we were very satisfied.

Premier Inn Heaton Park - very near every where we needed to be in Manchester - STaff are friendly and welcoming and ever so helpful. Room was very clean , warm with an excellent bathroom. Reasonable value - spotless - peaceful- service as exceptional with most of the amenities we needed. We came down for a very special occasion and this hotel aadded a special touch to the whole stay. Would stay here again.

Elena was so welcoming.
Later in the evening I realised I had broken my charging cable and was unable to charge my work phone. (This was not ideal). I went down to reception to see if they had a cable I could buy?
Elena went above and beyond and found me a cable I could borrow. Great service!
I travel for work and stay in lots of premier inns, but this has to be the best service experience I have had so far.

Mary was fantastic, a warm friendly welcome. Also great advice on the meal deal! Nothing was too much trouble. Thank you for looking after me so well.

Spent one night at this hotel. A really friendly receptionist who made us feel very welcome. The room, although not the biggest was clean and tidy. Bed as always, very comfortable. The shower was the best I've ever had in a hotel ( I like a good shower )

We arrived here really upset after being scammed on our,non-existent,booked accomodation.Luckily this Premier Inn was nearby.The receptionist was so helpful and kind.Sorry we didn't get her name but she was amazing and booked us in to the last available room at 6.30pm Friday 24th October and really calmed us down and relaxed us.
Everything else was fine and up to the dependable Premier Inn standards.Please pass on our thanks.

Stayed here as didn’t want to travel back home after watching man united game at old Trafford Check in was good, room was clean. Great service. But please beware parking your cars here, I woke up to a smashed window on my car attempted to pinch my car but failed and took my husbands wallet. Asked for camera footage from both premier and beefeater also esso garage where a bank card was used. Wish id bit the bullet and drove home afterwards and saved my self one hell of a bill and a long cold 4 and half hour drive home!!!

Very quiet. V helpful receptionist Mary.
Room clean. TV quiet. Water hot.
Restaurant ok but Premier Inn restaurants are better. Weekend service a bit slow compared with weekdays.
Convenient for tram stop (Bowler)

Great location and easy to get to, lovely rooms and great food - really nice warm welcome from Mary on reception - I’d highly recommend this hotel

The accommodation was well priced spotless and modern, and had everything that we needed. However, the real bonus of the stay was lovely Mary on reception who was an absolute delight.

Really lovely staff member called Mary made my day with her interactions
Took the time to speak to me whilst I was waiting for a delivery. Special breed of person - love her

Highly recommend and looking forward to going back again soon.
Elena at the front desk were informative, warm ,caring and supportive. A very comfortable rooms and clean.
12pm check out,you couldn't ask for much more.
Many thanks 😊

Elena at the front desk was amazing! She was really nice, welcoming, and made check-in super smooth. She had a great attitude and went out of her way to help with everything. One of the nicest receptionists I’ve met

As soon as we walked in the service by mary was absolutely 5 star so friendly she booked our dinner and transport straight away absolutely amzing! and the room was perfect clean and tidy perfect for our stay

The location was convenient and parking was easy, which I appreciated. However, I was disappointed with the overall experience. The room did not feel as clean and fresh as expected, and some areas seemed worn. Service could have been more attentive, and I didn’t feel it offered good value for money compared to other hotels. Improvements in cleanliness, comfort, and customer service would make a big difference.

Clean and welcoming with a warm friendly atmosphere. The rooms were very quiet considering how close the hotel was to a main road. The breakfast was great value for the money. Particular mention must be given to Elenar who was very warm and welcoming and made us feel at home the minute we walked in the front door. Nothing was too much trouble for her and can totaly understand why she is front of house. She is a credit to premier inn. We would absolutely stay again.

We were going to a funeral and the location was central to all venues.
Comfortable, clean room, fresh crisp bedding and large fluffy towels. There were extra pillows as required. Full facilities including a good hairdryer and refreshments. No AC and room was quite warm but there was a fan. On the ground floor so couldn’t open the window any more despite the iron bars on it.
All in all a comfortable stay for a great price.

What a lovely and warming welcoming from Rachel on reception she showed us direction of our room and couldn’t of been more help we had a great stay

Don’t stay here if you don’t like the smell of cigarettes.
The smell started at the corridor and became stronger as I entered the room. I literally left with a bad taste in my mouth.