Premier Inn Birmingham South - Rubery

Hartelijke ontvangst bij de receptie, alle verplichte formaliteiten werden hoffelijk en geduldig behandeld, schone schitterende en functionele kamer, waterkoker met koffie, thee, koffiemelk en zoetstof aanwezig en de kamer was uiterst modern, functioneel en praktisch ingericht.
Ik had ook nog het voordeel van alarmfunctionaliteit dat per abuis ook nog functioneel werd getest. De receptionist reageerde supersnel op het alarm en was niet boos maar juist uiterst bezorgd.
Ook het overige personeel is beleefd, warm, hulpvaardig en geinteresserd. KLASSE dus!!
Premier Inn Birmingham South Rubery wordt mijn vaste verblijf wanneer ik mijn familie in Birmingham bezoek.
Echt een aanrader!!!!

Emma friendly and very helpful at breakfast today. Service was excellent. All staff were great all weekend. Helped make our stay very enjoyable. Thank you

Quick and easy check in. Very clean room, lovely shower. Quiet at night, beds super comfortable. Plenty of breakfast options, all delicious. Staff were lovely, great with the children. Would definately recommend to families.

Premier Inn truly delivers on its promise of great comfort at budget-friendly prices. I’ve stayed at a few of their locations, and I’m always impressed by how clean, calm, and well-organised everything is. The rooms are spacious, the beds are incredibly comfortable, and the staff are consistently polite and helpful.

What I appreciate most is that even at such affordable rates, Premier Inn never compromises on quality — you still get a peaceful night’s rest, modern facilities, and an overall professional experience. It’s a perfect choice for travellers looking for affordable accommodation without sacrificing comfort or safety.

Highly recommended for anyone who values both quality and great value for money!

The room was clean but was tired and needed decoration and improvements. The ‘FREE’ WiFi was virtually unusable and in this day and age you shouldn’t have to pay extra for what has become a necessity. The restaurant was basic and the food also was basic.

Stayed here before going to Cadbury World as it’s only 15 mins away.

Room clean, hotel quiet and has free car park with cctv.

Pub next door for breakfast. Not lots of choice but what was there was fresh.

Emma served us, what a lovely lady, passionate, welcoming and gave a real personal touch to my 5yr old. Working above and beyond what’s expected which was lovely to see.

Thanks

Really lovely customer service especially from Emma who was very kind with the children, keeping them entertained and ensuring a quiet and enjoyable breakfast!

thankyou Emma in restaurant and ? Ryan on night shift for a lovely stay usual high standards of room and perfectly cooked breakfast and friendly team made for a lovely stay thankyou - we will be back! the mccanns

Great and calm stay at this hotel which is located in a very quite place away from city. So many amenities nearby including a cinema. Yummy unlimited breakfast as always and great service from Emme she is lovely and take care of everyone.

Abu appeared like a magical genie after ringing the bell at reception and all my wishes came true. The food was lovely and the room was nice and clean. The staff at the restaurant was equally nice.

Very friendly hotel staff great especially Staycer. Great brekkie nothing too much trouble for the lovely team. Dinner nice with lots of choice. Only negative service slow as not enough staff especially on Sunday. Reception staff fab and very helpful

Thankyou Staycey for our breakfast, a warm attentive start to our day and we all left with a smile on our face. Well done you.

We had a great stay at the Premier Inn Rubery. The room was spacious and comfortable — plenty of room for our family of four, which made a big difference after a long day. Although the room didn’t have air conditioning, we knew this when booking, and fans were provided which helped keep things comfortable.

Breakfast was lovely and well-organised. A special mention goes to Emma, who was a fantastic host — friendly, attentive, and made sure everything ran smoothly. Her cheerful attitude really started our morning off on the right foot!

Overall, a great stay with excellent service. We’d happily stay here again.

Excellent value.Although this hotel is surrounded by amenities (eg Large Supermarket, Multiplex Cinema and Tenpin bowling) it is surprisingly quiet.
The customer service is excellent especially Becky,Stacey and Jessica ( chef) in the mornings and Deva in the evening. They went above and beyond
to make sure our stay very enjoyable.
We would definitely come back again.

A lovely stay at the hotel on our travels. Emma was an absolute star at breakfast with managing my son's allergy needs and the reception staff on check in helped the kids smile after a long journey. One to visit again!

I stayed at this hotel for just under a week as part of a large group, and overall the experience was excellent. The staff were consistently welcoming and helpful, and the rooms were clean, comfortable, and well looked after, which made our stay really enjoyable.

I want to give a special mention to Holly and Becky, who were outstanding throughout our visit. Looking after a group our size can’t have been easy, but they went above and beyond to make sure everything ran smoothly. Holly was always positive and approachable, checking in with us regularly to make sure we had what we needed. Becky was equally brilliant, calm, friendly, and really supportive, which made a big difference to how smoothly things went. Both of them made us feel valued as guests, and their effort and professionalism definitely stood out.

The restaurant was another highlight of the stay. The food was consistently excellent—well presented, full of flavour, and served promptly, even with a group as large as ours. It was clear that both the kitchen and the waiting staff were well organised, which we all really appreciated.

Overall, I couldn’t have asked for a better experience. The hotel itself was great, but the service, especially from Holly and Becky, made it something I’ll definitely remember and recommend.

No signage from main road to car park entrance down a dark lane. By the time you see the hotel from the road, you have missed the entrance. Having booked a twin room and a double room, we were told on arrival that all our rooms were doubles. However on investigation it turned out that both our rooms contained a double bed and a single bed (which the check in clerk was not aware of), so that sufficed for our purposes. In the bathroom the swivel plug in the sink showed, when in the open position, an unpleasant mass of old hair in the pipe going down to the u-bend. Otherwise the cleaning was good. The wi-fi was not good enough to listen to the radio via BBC Sounds. The room was quiet and a comfortable temperature and the bed was fine for sleeping.

This is one of the most important and meaningful reviews I will do. My mother is in a nearby hospital for several weeks and it was more convenient for me to stay local and book into Premier Inn Birmingham South Rubery.

It's been a very stressful time and the staff at the hotel have been absolutely fantastic with me. They have made sure I could re-book extra nights at short notice and keep my same room. They have been above and beyond welcoming in the bar / restaurant in the evenings and always have been so friendly and accommodating. I cannot begin to describe how much the team at the Premier Inn at Birmingham South Rubery have made such a big difference to help in what has been a very stressful time personally. I've become on first name terms with most of the staff there and I take this opportunity to say a big thankyou to you all.

The hotel is clean, tidy and well presented. It doesn't have air-con but that is highlighted on the website before you book and a fan is provided in the room. Plenty of car parking available and other amenities nearby such as cinema, bingo, casino, other eating establishments etc'. Also a big supermarket in easy walking distance.

Well located hotel with easy bus links to Central Birmingham, Northfield, Selly Oak, Bromsgrove, Solihull etc'.

Good choice of drinks at the bar at reasonable prices. Food served until about 9pm. Breakfast offering good for the money and all you can eat.

Personally I rate this hotel highly and most of that is down to the extremely good team who work there in my opinion.

Hotel all okay. Room a little hot. fan provided but didn’t do a great deal. Hotel clean, staff great. 10 out of 10 for staff.

Unfortunately, the in-house hotel restaurant next door let the whole weekend down. They opened 15 minutes late on the Friday and then took another 20 minutes to get served by (we were the second people through the door).

Had breakfast on the Saturday morning. Buffet was still out but was very lacking. I asked a poached egg and porridge that didn’t come. Took 30 minutes to get buffet refilled. I then cancelled my order of poached eggs and porridge which then turned up five minutes later haven’t got buffet.

I was with a group of nine people, for three nights. That potentially would’ve been 27 breakfasts and nine people for an evening meal on the Sunday. after the service we had on Saturdsy morning, we enjoyed Frankie & Benny’s and the Morrisons Café.

Too hot in the room and noisy up above - not a great combination for sleep!
Staff very friendly and shower was great! Sadly air con is much needed.