Premier Inn Farnborough Town Centre

Comfortable bed. Nice to have a soak in a bath tub too. Quiet location or at least great sound proofing

Good daily rate for the room. Comfortable bed, and clean room.

Accessibility was incredible and often much better than higher rated hotels etc I've stayed in before. Only complaint on that side was lack of mini fridge or option to ask for one for medications or drinkable water outside of restaurant opening times.

The staff were lovely although it did often take a while to get a response at front desk after pressing the bell.
WiFi a little slow and although we bought the ultimate as my husband had to work one night it wasn't the greatest and a bit pricey at £5 for 24hrs.

For a cheap and cheerful weekend, definitely worth it.

As soon as I walked in to pre.ier inn, I felt so welcome and comfortable
Kinia is an asset to your establishment. I have a problem with my meal booking and she personally went into the restaurant and sorted all out. Really loved my stay and was extra special with a very helpful, friendly and supportive Kinia

Lovely!!

On arrival was welcomed by a fantastic receptionist called Kinia what a delight of a receptionist very warm and welcoming explained everything about the local facilities. I couldn’t ask for a better receptionist would definitely recommend coming to this hotel.

Had a very pleasant stay here , great location .
Kinia and Jack on the front desk couldn’t have been more helpful and welcoming , always greeted with a smile . Would definitely recommend:)

An excellent stay. The hotel was well located, the staff were helpful, friendly and professional. The room was large, quiet, comfortable, clean and had everything we needed for our two night stay. Would recommend it to anyone looking to stay in or near Farnborough.

Very welcoming lady on reception greeted with a smile and happy to have a laugh with you after a long journey.

Rooms are clean and tidy as expected from premier inn. Mattress is always great. Good food next door in the beefeater

I don't know why this hotel is even named Premier when you don't get premier services.
I arrived just 30 minutes before check in time, when I entered the reception was dead empty and had to buzz the button 100 times for someone to come and attend you. After buzzing so many times the receptionist walks out of the lift “are you okay?” I said check in and he said check in is at 3 without even checking my reservation on the system, I then requested him if I check in early if the room is ready since I had 2 kids and had to change my little ones nappy, and he said he can only check after 5 mins not sure why, I personally have worked on reception for over 13 years and still working in front office. This is not the answer I would give to any if the guest.

Room is good, but the cleanliness of the room is not up to mark, found some food stuff under the bed and some duvet covers under the bed, when you have toddlers they end up playing anywhere and those covers were so dusty, not a good idea to leave them under the bed, I would suggest to keep them in HK store.

The room does not have telephone, so if you want to ask or confirm anything with reception or even order room service you have to go all the way downstairs to reception and after reaching at reception you have to buzz 1000 time for someone to come and attend you, can you imagine there is no dental kit in the hotel, the receptionist told us to buy from the sainsbury's opposite to the hotel, what an answer.

The is no on-site parking, so have to park in town. I have stayed in several hotels earlier and I have never experienced such service, will not recommend to anyone and will not come back to premier inn again.

Their room rate is always on £40s £50s or £60s but the day I booked it was £105 room only rate, I still went ahead and booked but the service that I got was not even worth of £50.

I hope the GM takes my review into consideration and look into this matter and at one point I hope you improve your service for your future guests.

My wife forgot to pick up the special pillow she brought with her. when we left. Later in the day we noticed and called the hotel and thay said they had found it. Later I drove nearly 50 miles to pick it up and the receptionist siad they couldnt find it. The manager called days later and said one of the staff may have moved it. So I had to buy my wife a new pillow (£35) and wasted (£40) of petrol. I was told the by the manager that head office would sort it. They didnt, and referred me back to the hotel. I paid £90 for the room. I will not be staying in a Premier hotel again, They certainly are not premier

dusty room but warm welcome from staff

needs a good clean and carpet clean

probs stay are from the beef eater with rude staff and grey food

Excellent service helpful staff and lovely place to be with family and food was amazing to and u cant hear nothin outside

Great location, room and bathroom were both very clean. Chargeable parking was in carpark next door only £6.50 for 24 hours. Jack who was on reception when we arrived was very helpful 😃

Unbelievable night sleep, with the most comfiest beds ever. Friendly, helpful staff with the manager jack personally helping me with parking and provided a warm welcome.

We asked staff for rooms clean but no bedding changed , no bins clean and no hoover in the room. Just tidy the used bedding and left some towels

2nd time stay at this Premier Inn very good! My English not strong, but Kinya patient, understand me. After long trip, I am so tired. She let me check in room early – big help! Room clean, bed good for sleep. Staff like Kinya make hotel nice for foreigner. Thank you! Good place! :)

If you want decent wifi coverage, please don't visit this location.
I was able to connect my iphone to the wifi but not my laptop. When I spoke to the lady in reception, she checked her phone was connected, showed me and said it should be ok - but the problem was the laptop not my iphone. She didn't offer to look at the laptop, never even told me about the support company called Purple. Spoke to Purple but they couldn't offer any assistance. 3 hours later, I used a different internet browser and it worked.
The problem doesn't stop there. I purchased the Ultimate Wifi for 24 hour service for £5.00, but the speed was awful.
As this was a business trip, I needed a reliable and adequate wifi speed but it was slow and buffering was visible regularly. I have visited other Premier Inn locations and the wifi has been superb - why is the wifi so bad here.
When I checked out, the guy working in reception, Jack, offered his apologies and on my next trip offered a free breakfast.
I will not be revisiting this location again - even the breakfast was very salty !

So have just arrived at this location and I have to say the reception staff were outstanding. We were a small group arriving separately. We encountered a few minor issues with the booking but Jack sorted it immediately in a friendly and very helpful manor. There is no parking at the venue but next door is a car park where you can stay for £5 per 24 hours through the app. This was all explained to us and very easy to book. Another member on duty was KINIA. she was again just as helpful and welcoming. Both Jack and Kinia went way above what I would expect from reception staff and should be recognised for their welcome and are a credit to the premier inn brand. They advised on local bars, restaurants, parking and assisted with the booking problem. Can't thank them enough.

The staff were very helpful especially Charlotte on the front desk,the Restaurant staff were also very good and attentive,very clean room and bathroom,a summer quilt would have been nice,the 10.5 tog is a bit think.