Premier Inn Royal Tunbridge Wells

Hotels
Premier Inn
8 (24 reviews)
Merevale House,Royal Tunbridge Wells,Kent,Kent , Royal Tunbridge Wells , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Clean rooms
Friendly service
Great location
Comfortable beds
Cons:
Inconsistent food quality
Understaffed restaurant

Categories

Cleanliness
7.75
Rooms were generally described as spotless, but there were concerns about food cleanliness.
Service
8.75
Staff were consistently friendly and helpful, despite some service issues during peak times.
Location
8.75
The hotel is well-located near the railway station and town center, making it easy to explore the area.
Room Quality
8.25
Rooms were described as clean, spacious, and well-maintained.
Amenities
7.75
Amenities were satisfactory, though some guests noted the absence of a fridge.
Value for Money
7.75
Good value for central location, though one reviewer was less satisfied with the food quality.
Food and Beverage
7.25
Food quality received mixed reviews, with some positive comments and some serious criticisms.
Overall Experience
7.75
General sentiment was positive, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:42

Property Description

Experience the charm of the historic spa town at our Premier Inn Royal Tunbridge Wells hotel, just steps away from local treasures and stunning landscapes.

Location Perks
Situated minutes from the Tunbridge Wells train station and the 17th-century Pantiles high street, you’re perfectly positioned to explore the vibrant culture and history of the area.

Dining Delights
Indulge in exquisite cuisine at our in-house Thyme restaurant, where you can savor delicious meals made with the freshest ingredients, perfect for recharging after a day of adventure.

Comfort Redefined
Retreat to your room featuring a luxurious Hypnos bed, ensuring a restful night’s sleep, so you wake refreshed and ready for another day of exploration.

Don’t miss out on this remarkable stay - book your escape at Premier Inn Royal Tunbridge Wells today!

Important information:

There is no parking available at this hotel for guests other than limited disabled parking bays – please speak to the hotel directly for more details.

Alternative parking can be found at the Torrington Car Park, a 2-min walk from the hotel at a rate of £10.40 per 24hrs (postcode TN1 1DJ).
The hotel is located on A26 (London Road). Turn left onto Vale Avenue and the hotel will be on your left.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 24 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 7.75
Y
Y1783QUcarolyns Business
10
One of the nicest premier inn’s
Pros:

Great premier inn. Always clean and cozy. Friendly staff. Room and bathroom were immaculate. Cleaned by Lumi 💕thanks it’s was perfect

2025-11-28 via Tripadvisor
A
allaboutcricket NONE Wooburn, Beaconsfield, Buckinghamshire, England
10
Excellent location and a really good breakfast
Pros:

A perfect location with an easy to reach car park around the corner. The room was comfortable and spacious and the breakfast was amazing!

2025-11-25 via Tripadvisor
V
Vacation44416157206 Couples Surrey, England
10
Clean, comfortable and relaxing a perfect night away
Pros:

Our room was perfectly presented and prepared by Chelsea & Amie. Thank you so much great stay we will definitely come
Back.

2025-11-22 via Tripadvisor
C
caronm91 Couples Bedfordshire, England
10
Great Base
Pros:

Very well situated near the Railway station between The Pantiles and the town centre. Easy check in and the room has everything you need for a short stay. Spotlessly clean. Plenty of hot water and the toiletries are soap and shampoo and the heating was good. Very quiet nights sleep. The breakfast was nice and fresh but could be warmer. Staff were, without fail, very friendly and helpful. A credit to the company. Would recommend and would stay again.

2025-11-19 via Tripadvisor
J
justinag127 Business
10
God value for money
Pros:

Central town location, quiet, clean with lovely, responsive staff.
Building and room safe and food well cooked and presented.

2025-11-14 via Tripadvisor
O
oliverbK7883JU Business
2
Not happy with food
Pros:

Staff, good, nice and pleasant
Room spotless
Food, ok but truly awful sometimes
Handful of channels only on tv, not good enough
You would also expect a small fridge nowadays in a hotel room.
Overall 4/10

2025-11-11 via Tripadvisor
3
377traceyc NONE Buckinghamshire, England
10
A great place to stay if you want to explore Tunbridge Wells
Pros:

Centrally located, this hotel is perfect for a stay in Tunbridge Wells. The staff cannot be faulted, without exception the ones we came into contact with were polite, friendly, and efficient. The hotel is clean and cost effective. We've eaten in the restaurant a couple of times and the food is good value for money.

2025-11-11 via Tripadvisor
B
brandondH4044SK Couples
10
Was very pleasant
Pros:

Room was very clean and tidy! Room cleaned by Chelsea. Bed was comfortable and room was very spacious. Air con was also good too.

2025-11-09 via Tripadvisor
J
Jonathan-wr2021 Family
10
Great nights sleep in a great location
Pros:

We stayed here for two nights to attend a family event. The hotel is perfectly located round the corner from the high street and the railway station. The town is a beautiful place to walk round and the common is straight opposite the hotel. The rooms were clean and tidy as were the dining room and bar area. The staff were friendly if a bit busy on the first night but looked after us well. Would book again as the location is great

2025-11-08 via Tripadvisor
2
293sandiles Couples Zimbabwe
10
Place to be always
Pros:

My husband and I always choose this hotel. It has become our home everytime we decide to go out and we have our favorite spacious room that we are always given as a choice, Its always clean and really new and fresh. The staff are lovely, chatting and very helpful. Breakfast is nice and lots of choice.
Thanks Lili for cleaning our favorite room this weekend.

2025-11-02 via Tripadvisor
J
julespriest05 Family Maidstone, Kent, England
10
Great stay
Pros:

Great stay. Super clean room ( thanks, Lili!), great shower, comfy beds, and amazing bottomless breakfast. Highly recommend

2025-11-02 via Tripadvisor
I
Ianlaker NONE Royal Tunbridge Wells, Kent, England
10
Happy customers
Pros:

Lovely clean place. Staff very friendly. Food and service great. The girl on reception made us feel very welcoming. We're coming back in January

2025-10-30 via Tripadvisor
2
289antoniah Family
10
Amazing amazing!!
Pros:

Lili did an amazing job of preparing our room for us. Home away from home - so comfy. Premier inn never fails to deliver! Great breakfast too as always

2025-10-28 via Tripadvisor
F
franceseleanora Family
8
Not enough staff
Pros:

The hotel was clean and tidy, and the staff were friendly. In the restaurant, there was only one girl serving and one cook, but she did everything she could to accommodate everyone. Unfortunately, management didn’t appear until breakfast was nearly finished. Our booked table wasn’t ready, and we had to wait for hot food. Just as we started eating, breakfast items were being cleared away. A nice hotel overall, but restaurant staffing and organisation need improvement

2025-10-27 via Tripadvisor
5
552pdc NONE
8
Good value but bathroom and corriders need some tlc
Pros:

The price and location of the hotel make it ideal for our needs - we are regular visitors (every couple of months). The hotel looks a bit tired and shows wear and tear not enough to put us off but its not as good as our early visits.

2025-10-15 via Tripadvisor
G
grahamsD5950TF Business Bournemouth, Dorset, England
10
Friendly staff member
Pros:

After a slightly hard check in the rest of the experience was really good and mostly due to the friendly and helpful Lucy. After staying in many premier inns were staff barely make an effort or smile it was great to have a happy smiley staff member serving me. No matter what task she was doing Lucy was great and an asset to the hotel. The food was better quality than most premier inns too.

2025-10-09 via Tripadvisor
2
294afzalh Business
10
Tunbridge Wells stat
Pros:

Room was really clean (as always with Premier Inn) and wss left a lively note by Brooke. Always the small touches that make a big difference

2025-10-06 via Tripadvisor
S
staceyhL70JB Couples Hastings, East Sussex, England
10
Great hotel
Pros:

Lovely hotel!!!!
Welcoming friendly staff, Cheryl was lovely to chat to.
Room was very clean. Had a very tasty meal in the restaurant with a peaceful atmosphere.

2025-10-02 via Tripadvisor
L
Lesley family
8
Pros:

The Premier Inn Tunbridge Wells is very conveniently located near the train station and shopping area. The staff are friendly and helpful. The food is good and varied.

2025-10-02 via Nuitee
J
jamesoU4309UN Family
10
Great
Pros:

The location was great, right next to the town. The staff were so kind at the reception. I came here with my family and the atmosphere was family friendly. I enjoyed the breakfast in the morning and the dinner in the evening. Would definitely recommend to family and friends for a short or long stay!

2025-09-25 via Tripadvisor