Premier Inn Oxford Botley

Staff very friendly and helpful, food was lovely. Kate, Jonas, Sheila and Yohance were all great. The room was clean and spacious.

Very enjoyable stay, staff very friendly and helpful. Shame the staff in restaurant were rushed and under staffed.
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In the restaurant Kate was very helpful and friendly made us feel welcome.

Unfortunately the room was not as clean ie no loo roll and short of towels

I have been to this hotel with my students for 6 days. Only one word to describe the staff: AMAZING!!!!!! Check in super fast, breakfast excellent, rooms clean and spacious. I couldn't have asked more for a 3* hotel. It is not in the city centre of Oxford but it conveniently located next to a bus stop that is 10 minutes away form the city centre or 20 minutes walking. There is a supermarket downstair and the area is super safe. SUPER......5*

Our stay was excellent in all respects. Of particular note were the staff, Naycui and Jonathan. They were very professional, friendly and helpful.

Serious concerns regarding the management team at this hotel. The concerns I expressed are deeply worrying and Premier Inn’s Head Office are now engaging in a cover up. The issue relates to the Deputy Manager by the name of Johnathan. His behaviour is deeply worrying to guests and it is not advisable to stay at this hotel whilst he remain in place.

Good Value for money
Good location, two bus lines to oxford centre
Hopefully they worked there breakfast shortages away

No hot water or heating until certain time of day so if working nights no consideration , food and parking and cleanliness good tho

We arrive, get checked in and I offer to pay for the breakfast I have added on but told no and to pay in the morning.
Get to the room with all the family, BUT it’s a standard room with no extra bed or cot.
I go back to reception, told he has checked us in as the wrong guest. Manager comes and says I need to get everyone out of room and back to reception- no apology and I need to pay for the breakfast.
I vacate our family out for the room and have to wait 10 mins for a lift as only one of the three work.
Our baby still has not been fed by this point.
Manager finally says sorry and again pushes for payment for breakfast- I comment that’s the first time he has apologized. Get room key but wait 15 mins for lift to get back up to the new room on the 5th floor.
Room has chewing gum next to eldest daughter’s bed, the ceiling in the bathroom is flaking off, missing pillow cases on the extra cushions. It looks as though the room has not been cleaned in a while.
Air con did not work, temperature was at 24c the whole stay far too hot and we hardly slept. Reception not interested. We gave up. We had our breakfast which was feeding time at the zoo as no time given out to each guest and breakfast team could not keep up. Not the usual selection of offerings either. We cut short our trip to Oxford as we were exhausted.

Reception and the room were good. However, the breakfast was an awful experience. Over one hour before the end of service, the croissants,the pancakes, pastries and the orange juice had run out. In addition, there were no knives and none were forthcoming despite repeated requests. The staff (except for Kate who was most pleasant) were rude and there was lipstick on my companion's cereal bowl. We will not be paying again for this experience.

Nice clean room,comfy bed,could do with a few more tea and coffees,staff very friendly,quick check in,breakfast a little over cooked,a great stay,would recommend.

Fine

Yes

Another good stay at the Botley PI. Clean room, comfortable bed and good shower. Stay only let down by the number of food items on the menu that were not available on both evenings of our stay.

Have stayed here multiple times as it is very convenient for visiting family and Oxford. However, it is poor value for money. Service, cleanliness, facilities all seem to have worsened over the last few years. It has come to the point where we are looking to stay elsewhere in future even if less convenient for our visits.

Rooms are very clean but don’t bother eating at the restaurant, extremely long waits and you get forgotten about 20 minutes to be asked what drink you want, that’s if your asked at all and don’t have to constantly go up to the bar to ask for some service. This isn’t just a one off it’s every night.

Great location for Oxford. Close to the motorway and an easy walk or bus ride into the city centre. Good amenities nearby (Co-op, coffee shops etc.). Rooms as expected - comfy and clean. Brilliant team working here. Friendly and helpful. Everything you need!

The bed was comfy and clean and also the bathroom was clean. Staff on reception were friendly and welcoming. The desk and bedside table hadn't been cleaned as there was sticky marks on the desk, there was marks on the bedside table and hadn't been wiped down. The carpet hadn't been hoovered or properly has it had bits all over the carpet.

The Premier Inn at Oxford is a professionally hotel with a family feel. The room was just perfect, the bed was very comfortable and the bathroom was really good.

Particular shout out to Jonathan and Kate. Both have been very kind and helpful to me considering my circumstances in the evenings. A massive credit to this particular branch. Thankyou both of you 😊
Also, all other members of staff have been happy and friendly too.
The hotel itself is both Clean and Comfortable and the food good.
If you want posh food and linens etc then pay the price , but, for me I would do Premier Inn Botley any time I am in Oxford for Business