Premier Inn Thurso

Hotels
Premier Inn
8.8 (23 reviews)
Ormlie Road,Thurso,Caithness , Thurso , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Inconsistent cleaning
Limited non-alcoholic options

Categories

Cleanliness
7.91
Issues related to room cleanliness were noted, as well as the need for more regular cleaning.
Service
9.38
Staff received high praise for friendliness and helpfulness across multiple reviews.
Location
8.92
Convenient location next to the train station and near the town center.
Room Quality
8.87
Rooms were spacious, clean, and quiet, contributing to a good night's sleep.
Amenities
8.9
Standard amenities for a hotel of this tier, with additional praise for food quality.
Value for Money
8.86
Perceived good value based on the overall quality of service and offerings.
Food and Beverage
8.41
Food quality was generally praised, though temperatures in the dining area noted as cold.
Overall Experience
9.18
Overall stay received strong positive remarks with a lovely atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:23

Property Description

Discover the charm of Premier Inn Thurso, your perfect sanctuary in the heart of Thurso, where adventure and relaxation meet.

Prime Location
Just a stone's throw from the scenic banks of the River Thurso and a mile away from the golden sands of Thurso Beach, our hotel offers easy access to both nature and history. Explore nearby attractions including Thurso Castle, Old St Peter's Church, and Holborn Head Lighthouse.

Gourmet Delights
Indulge your taste buds at our in-house Thyme restaurant, where we serve delicious meals crafted from local ingredients, perfect for re-energizing after a day of exploration.

Ultimate Comfort
Unwind after a day of adventure in one of our luxurious super-comfy Hypnos beds, ensuring a rejuvenating night’s sleep for the next day's escapades.

Book your stay now for an unforgettable experience!

Important information:

Free Onsite - 85 spaces
From the A9. Drive to Ormlie Rd/B874, turn left, in 0.5 miles turn right. Continue onto Bridge St. Continue onto B874 and in 4.6 miles turn right onto Ormlie Rd/B874

Check-in and check-out hours:

Location

Guest Reviews

8.8
Based on 23 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
J
jerseykathyl Couples
8
Good stay!
Pros:

We were here for one night and although we arrived pretty late, we had a lovely friendly welcome. It's next door to the train station and not far from the town centre too.

Our room was on the top floor and it was very spacious, clean and with all the usual Premier Inn features plus their lovely comfy bed. It was very quiet so we had a great sleep.

Breakfast was really good, the restaurant was quite large but we did find it pretty cold in there.

All in all, it was one of the nicer Premier Inns we have stayed in.

2025-11-30 via Tripadvisor
B
Big_geoff_2012 Business London, England
4
Not bad. Just needs better cleaning
Pros:

I stayed for a week and its not a bad hotel the staff are very friendly. They just need to work on their cleanliness. It turns out they only clean your rooms if you specifically request it and leave a sign on your door. I did this two days and they still didn’t clean the room. Bathrooms really should be cleaned regularly.

The last night I went to the bar and a member of the kitchen staff arrived for work. He told his colleagues to stay away from him as he had “the plague” a bad cold I believe he was referring to. He then donned his chef’s attire and went to serve food. Safe to say we ate out that night.

Genuinely not a bad hotel. Just needs a bit better oversight.

2025-11-25 via Tripadvisor
M
murphy071 Business Dumfries, Dumfries and Galloway, Scotland
10
Great stay
Pros:

A great premier inn with such great team, always welcoming.
Just what you need when your away from home
Well done Thurso premier inn

2025-11-25 via Tripadvisor
S
snooky21 Solo travel Thurso, Caithness and Sutherland, Scottish Highlands, Scotland
10
Credit to premier inn
Pros:

went for a meal in the restaurant. Excellent choice of menu, Kelsey was a fantastic host and she was a very pleasant girl, nothing was a problem and she is a credit to premier inn. also Michael who took my reservation was very professional and his multi tasking was a credit, from reception to bar to the floor he was efficient in everything.

2025-11-17 via Tripadvisor
R
raebateet Business Inverness, Scottish Highlands, Scotland
8
Friendly staff and really good food
Pros:

Stay at this Premier Inn on many occasions. Staff always friendly and helpful. The new chefs provide a great standard of food and never long to wait for your meal. It's a wee home fae home now.

2025-11-12 via Tripadvisor
A
adrinah123 NONE Inverness, Scottish Highlands, Scotland
10
Freindly Staff
Pros:

We invited our Friends for an evening drink before going out which was lovely. Except the choice of Non Acoholic choice need variety

2025-11-03 via Tripadvisor
1
195fionak Couples
10
Wonderful, warm welcome
Pros:

As seasoned Premier Inn guests, we feel like we come highly equipped to judge, and judge we will.

Wow! What a great Premier Inn experience. From check in to check out, we were very pleasantly surprised.

Positive welcome at Reception, a warm and clean room, good smell in the room and hotel - always a must!

The food was delicious. Hannah, the chef, cooked the Big Stack to perfection. I would go so far as to say it was the BEST burger I’ve had. My husband’s smothered chicken was equally good. The service at the tables was attentive yet non-intrusive.

Thanks, Thurso Premier Inn. We had a lovely stay.

2025-11-01 via Tripadvisor
M
manthc Business
8
Long way from home
Pros:

I had a long journey and arrived at the hotel on my last legs. A warm welcome and the staff kept me going throughout my 2 week stay. Emma, Megan, Demi, Ross, Tracey. Then in the kitchen Hannah,Bruce, Michael and James. THANKYOU all. Mandy

2025-10-31 via Tripadvisor
T
TJ2205 NONE Aberdeen, Aberdeenshire, Scotland
10
Great Family visit to Thurso
Pros:

Warm and friendly welcome and very large rooms , we were on the 3rd floor where there were only 4 rooms so it was lovely and quiet .
The staff were the best thing about the hotel, all staff were friendly from housekeeping (Fraser ) to the front of house and bar staff. They are a credit to this hotel .
Breakfast was lovely

2025-10-26 via Tripadvisor
J
Jamiemalco94 Business
10
Best hotel in the north
Pros:

Haven’t a bad thing to say about the hotel!
Food amazing, staff are extremely friendly and helpful and the rooms are perfect.

Would 100% recommend 👍🏻

2025-10-21 via Tripadvisor
A
A9515PGpatrickb Business
10
Excellent
Pros:

Hotel was really friendly and staff are always there to help if you need anything and service of the food is good and portion are decent..would definitely stay here again

2025-10-21 via Tripadvisor
H
Howyou Couples Glasgow, Scotland
8
Would stay again.
Pros:

Great place, friendly and helpful staff.

Good breakfast worth the money.

Three complaints, first the bar shut at 2230 which is a bit annoying as we were there as a couple and were enjoying a wee libation in our room. I always thought residents could partake whenever they wanted.

The temperature control in the shower didn't work.

We also had a very noisy upstairs neighbour, of course this was nothing to do with the hotel, and they offered to move us the next day if required.

Overall good.

One thin I don't understand about hotels is why don't they allow their smart TVs to be used to watch streaming services, we couldn't access our Netflix account on the TV.

2025-10-11 via Tripadvisor
D
D2609KTtraceyw Couples
10
Great Stay
Pros:

Room was spotless, the breakfast was one of the best we have had at a Premier Inn, lots of selection for the hot breakfast which was all available at once, which may sound daft but we have had Premier Inn breakfasts that have been bitty. Had dinner as well which was delicious. This made a great stop off on our NC500 trip, would recommend.

2025-10-05 via Tripadvisor
S
scottcA272BR Couples
10
Great place to stay and eat
Pros:

My wife and I stayed as part of our NC500 tour and thelocation is excellent for that. The staff are fantastic very helpful and nothing was to much trouble. The hotel was clean and modern the room was more that adequate. Megan was a credit to the hotel she was always helpful and pleasant not just to us but to everyone she interacted with. The hotel is excellent value for money.

2025-10-04 via Tripadvisor
A
AlcesterMartyn NONE Alcester, Warwickshire, England
10
Lowest cost overnight stay on the NC500 with full Scottish Breakfast included
Pros:

Within walking distance of the centre of Thurso, convenient free parking and meeting my expectations for comfort and budget when choosing a Premier Inn.

2025-10-03 via Tripadvisor
M
martinw768 Couples Northumberland, England
10
Excellent stay
Pros:

Overnight stay at Thurso Premier Inn was excellent.
Free car park & easy check-in. Large room, decorated nice, clean with everything you need, over bath shower, TV, tea/coffee making facilities, extra bedding/pillows, etc, etc. Breakfast included, buffet style but excellent, in the restaurant/bar. Staff friendly & very helpful.
One of the best Premier Inns I have stayed in.
Would recommend & stay again.

2025-09-30 via Tripadvisor
R
Road29605401857 Family
10
BEST Premier Inn Ever
Pros:

Best Ever Premier Inn I have ever stayed at! Clean, Modern and Bright. The food was excellent (great new menu) and service was second to none. Delightful staff, will definitely be back!

2025-09-27 via Tripadvisor
4
424less Friends getaway
10
Brilliant stay.
Pros:

After the shocking state of Inverness East, THURSO was EXCELLENT.
Spotlessly clean, excellent members of staff.
To all the team at Thurso, a huge THANK YOU.

2025-09-26 via Tripadvisor
F
François partner
10
Pros:

It was a nice hotel at a reasonable price and it had restaurant

2025-09-22 via Nuitee
2
275DavidW Couples Paignton, English Riviera, Devon, England
10
Hotel up to the Premier Inn Standards
Pros:

This was our first stay at this Premier Inn Hotel staying for 4 nights. On arrival when we checked in, we were able to book a Meal-Deal for our 1st night at the hotel which was very helpful saving us the need to go out and find somewhere to get a meal. The first thing we noticed on arrival that they had plenty of staff on duty similar to other Premier Inns we had stayed at that we visited within the first few years of them opening. The only issues we had was the TV remote control not being very responsive which we reported and seemed a little better after it being attended to but still not 100%. The other item was it felt quite chilly in the room even with the room temperature control set to its highest level of 30c which we reported to reception and was told that an adjustment would be remotely made to the heating system which seemed to work and the room was warmer.

2025-09-21 via Tripadvisor