Premier Inn Banbury Town Centre - Castle Quay

Hotels
Premier Inn
8.4 (62 reviews)
Castle Quay,Banbury,Oxfordshire , Banbury , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Room maintenance needed

Categories

Cleanliness
7.54
Concerns were raised about poor bathroom ventilation and mold.
Service
9.01
Staff were described as friendly and helpful, with specific praise for their efforts.
Location
9.05
Convenient location next to canal with access to restaurants and shops.
Room Quality
7
Rooms were basic, with some maintenance issues noted, but generally comfortable.
Amenities
8.53
Basic amenities were available; good value parking noted.
Value for Money
8.49
Good value considering location and services offered.
Food and Beverage
9.04
Food quality received positive mentions; good breakfast options.
Overall Experience
8.51
Balanced overall experience with minor issues but good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Discover the charm of Banbury at our Premier Inn Banbury Town Centre (Castle Quay) hotel, your gateway to an unforgettable stay.

Prime Location
Just a five-minute stroll from Castle Quay Shopping Centre and Banbury Museum Trust, our hotel places you in the heart of vibrant Banbury. Enjoy picturesque walks through Spiceball Country Park or explore the historical sights of Banbury Cross.

Dining Delight
Savor delightful meals at our in-house Thyme restaurant, where you can indulge in a hearty breakfast, lunch, or dinner to fuel your adventures.

Comfort Guaranteed
Unwind in one of our super-comfy beds for a restful night’s sleep after a day of exploration, ensuring you wake up refreshed and ready for more.

Book your stay at our Premier Inn Banbury Town Centre (Castle Quay) hotel now and immerse yourself in the beauty of Banbury!

Important information:

No onsite parking. Nearest car park - Castle Quay Shopping Centre (OX16 5UN). Costs: 6.50 GBP for 5+ hours, 1 GBP all day Sunday & bank hols.
Head north-west on M40, At junction 11, take the A422 exit to Banbury/A361. At the roundabout, take the 1st exit onto A422. At the roundabout, take the 2nd exit onto Hennef Way/A422. At Concord Roundabout, take the 2nd exit and stay on Hennef Way/A422. At the roundabout, take the 1st exit onto Southam Rd/A361.

Directions from Southam road: Follow Southam road until you get to the next junction (3rd set of traffic lights), turn left onto castle street and continue on that road until you get to the roundabout, take the 2nd exit which will bring you to the south car park. (Car park is located on the back of premier inn).
Directions to hotel from Castle Quay South car park: Go to ground floor using the stairs or lift, once exiting the car park (to your left facing the canal) you will see the sign for the premier inn on the side of the building. The entrance to the hotel is facing the canal.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 62 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
A
Alejandro
10
Pros:

Very professional, helpful and friendly staff. Safe area with a police station right next door and a beautiful park. Also very close to the bus/train station. Excellent variety of TV channels available. The instructions for the heating system were in the room.

2026-01-10 via Nuitee
D
Dwayne
8
Pros:

Clean and quiet

2025-12-17 via Nuitee
K
K4708DSjaneh Couples
10
Super staff
Pros:

Staff were SO friendly both at Premier and Table Table. Really helpful too. Comfortable, clean room.
Porridge delicious and good to have fruit available.
Good location for exploring both Caernarfonshire and Anglesey.
Thankful for free WiFi!

2025-12-04 via Tripadvisor
Z
Z575DDchristinee Business
6
Average
Pros:

My stay was ok, just. Furnishing is all rather tired and well used, time it was freshened up. Have to ask to have room cleaned and fresh towels if required. Table Table restaurant needs a deep clean! Grubby utensils and equipment and plates and bowls had been taken out of the dishwasher by someone with greasy hands so could see the fingerprints, yuck. Staff were pleasant enough and I suspect short staffed. Cooked breakfast good. No taxis available locally around school run times, but bus near so not the end of the world.

2025-12-04 via Tripadvisor
A
andrewcL9025YF NONE
10
Manager went above amd beyond
Pros:

Excellent hotel and a fantastic manager who helped us check in early due to attendance of a family funeral...rooms were great and breakfast was lovely and fresh....highly recommended

2025-12-03 via Tripadvisor
C
C2171YPjoanneh NONE
10
Excellent affordable hotel in great location of Bangor Facilities.
Pros:

Had a fantastic stay in Premier Inn Bangor . Location is excellent with everything accessible by foot. The entire town and seafront is less than a five minute walk away . Staff were friendly and helpful which is rare nowadays . Rooms were huge , quiet and had a large tv which is essential when travelling with family. Internet was easy to connect to and breakfast was delicious and plentiful . All staff i encountered were helpful and friendly - we will certainly be back .

2025-12-03 via Tripadvisor
7
785cliffg NONE
10
Great hotel
Pros:

Great Premier Inn. I will stay there again. Very clean and the food was great. Well situated by the motorway and easy to find.1

2025-12-01 via Tripadvisor
D
david family_with_children
10
Pros:

Great location

2025-12-01 via Nuitee
G
ghockley1981 NONE Woodham Ferrers, Essex, England
8
Clean comfortable rooms a 5min drive from Lapland UK and Legoland
Pros:

Great staff, good rooms with a beefeater next door made for a nice easy stay with everything you need.

There is a petrol station with a M&S a 1 min drive down the road.

2025-11-30 via Tripadvisor
K
K5333PIkates Friends getaway
8
Perfect for our girls night out needs!
Pros:

Great base for a low-cost overnight stay with colleagues on a work night out. Cheaper than a taxi to outlying villages and really central and convenient for all Banbury nightlife!
Rooms basic but comfortable and have all you need for a night away.
Very quiet and beds comfy.
Sonia on reception was very charming and helped us get 2 rooms next to each other (although why this does not happen automatically when 2 rooms are booked by the same person, I do not know?)
Breakfast was really reasonable with lots of choice and the staff were working so very hard to keep everyone happy, refill items and clear tables etc.
The multistory carpark next door offers plentiful and good value parking (free after 6pm and until 7.30a.m. the next day)
Would definitely stay here again for convenience 🙂

2025-11-29 via Tripadvisor
M
mbH8734YN NONE
10
Just great
Pros:

Great all round and close to town. Check in was fast, welcoming staff and easy free parking. Room was a good size and clean

2025-11-29 via Tripadvisor
C
clarej841 Solo travel Warrington, Cheshire, England
10
Fantastic friendly staff, lovely area.
Pros:

5 out of 5 friendly staff, rooms a lovely, fantastic area for a visit, perfect for a couple of days or a couple of weeks. Thanks

2025-11-29 via Tripadvisor
A
Abisola
10
Pros:

.

2025-11-29 via Nuitee
W
WayneM717 NONE Hassocks, West Sussex, England
10
Great Stay
Pros:

Had a wonderful stay here.First time usingPremier Plus facilities and it really was great. Hotel spotlessly clean and staff very helpful.

2025-11-27 via Tripadvisor
M
michaelmV8259PH Business
10
Fire alarm.
Pros:

Freddie and Sue handled this mornings fire alarm very well in my opinion. After having to evacuate us all at 6 am. Dealing with the fire crews and sourcing the alarm codes. Very well.done. not an easy situation at all. At 6 am.
Great staff.

2025-11-26 via Tripadvisor
E
E7700PSpaulm Business
10
A second home once a week 😁
Pros:

Stop here very Tuesday through work. Bein stopping here now since January. The hotel has improved loads since jen has bein the manger. The staff are always smile pleasant and can't do enough for anyone. The rooms are spotless. Bathroom is really clean
Jen always comes and asks who was your day. And spends five mins haven a chat with me. When it's busy everyone works as team do get things done quick as possible. Look forward to comin and stopping and the premier inn in Bangor northern Ireland every Tuesday.All the staff are on first name terms with me

2025-11-25 via Tripadvisor
C
cameronmZ8410KO Couples
10
Amazing
Pros:

Me and my lovely fiancée stayed at ballsall common premier inn and I’ve got to say it was outstanding, The rooms and modern and comfortable with cozy feel to them. The staff was extremely welcoming and police to me and my fiancée. I have to mention the receptionist because he gave us the full experience but showing us to our room and explaining where all the facilities are and with times they are available till. He was very polite and made us feel so welcome. The food was amazing and fresh and there’s not one thing or part of this premier inn I can complaint about, would highly recommend this to all people, family and friends.

2025-11-25 via Tripadvisor
S
shazza5079 Couples Ipswich, Suffolk, East Anglia, England
8
mr & mrs Simons
Pros:

was happy with our room the location and hotel facilities just one thing spoilt it was one rude bar restaurant staff who rudely shouted across a packed bar when my husband had to take me to our room as was unwell shouted we hadn’t paid for our 3 meals when we had spent loads in the bar restaurant on our stay he felt very humiliated

2025-11-24 via Tripadvisor
E
emmacJ6282WU Solo travel Godalming, Surrey, England
10
Great!
Pros:

I stayed here for 1 night a couple of weeks ago. It was a bargain price and the room was comfortable, clean and had what I needed. This was my second time there and both visits were great. I enjoyed the breakfast both times and I'm sure I'll be back.

2025-11-22 via Tripadvisor
L
L7770SFml Solo travel
10
I was here for a business trip, and I had such a wonderful experience. The place was fantastic, and the staff was incred
Pros:

I was here for a business trip, and I had such a wonderful experience. The place was fantastic, and the staff was incredibly friendly. I really loved the beautiful location and the cozy atmosphere of the hotel. A big thank you to the staff who made my stay so comfortable!

2025-11-22 via Tripadvisor