Premier Inn Saffron Walden

Me and my wife stayed for one night and we really found it such a pleasant stay. Even though there is renovations it did not hamper our stay. We found all the staff so welcoming and with no restaurant for the time being they were really helpful in explaining where the good places to eat and drink were. They also laid on free coffee, fruit and croissants. Definitely recommend

Lovely staff and lovely rooms. Stay here regularly and love it. The staff make you feel very welcome. Lovely touch of free coffee and snacks in the morning as the restaurant is currently closed.

Great stay. Restaurant was being refurbished but coffee and pastries were available at all times which was fantastic.

The staff were really helpful in helping decided which were the best places to eat while I stayed at the hotel . They were all really polite and nothing was any bother for them

I am writing this review on behalf of my mother who is in her 70s and on her own. Sam, Harry and Maeve made the stay so wonderful for her and made her very comfortable and at ease. Sam listened to my mum's requirements and spent time to find her the most suitable room. All staff were approachable and friendly, the room was spotlessly clean and nothing was too much hassle. Thank you to everyone! Entirely recommend.

If someone looking for hotel in Saffron Walden Premier inn is the best place. We stayed there for few nights and found best service ever.
Specially they have great customer service. I can’t thank enough (Laura) how she helped us in last minute booking. She is amazing and very helpful. Highly recommend

We had an absolutely wonderful experience at the Saffron Walden Premier inn. From the moment we arrive, the staff were warm, welcoming and genuinely helpful. The check in process was quick and smooth. The room was spotless and comfortable. We had travel from other country to attend a programme. It was really convenient for us. Overall, the combination of friendly staff, cleanliness and great service made us a perfect choice. We wouldn't hesitate stay here again and highly recommended to any one visiting this area.

Yet another lovely stay at the Premier Inn Saffron Walden and although due to renovations there was no restaurant facilities we appreciated the free pastries, fruit and coffee/tea that were available every morning. The coffee machine was also available 24/7 which was nice to be able to use after a day out. We also appreciated the box of chocolates left in our room by the hotel manager Harry, who along with Sam and all their staff were very friendly and helpful including Emma and Maeve on our departure. Our room was clean and comfortable and of course we had a great night's sleep 💤💤💤💤💤 We'll look forward to returning next year!

Chambre très propre Bonne literie hotel à proximité du centre

Excellent service friendly helpful staff excellent nights sleep especially Sam and Maeve who are very friendly and helpful. Great coffee in reception also.

Love this hotel, it's lovely and quiet. No issues with the room. Had a bath which is amazing as many hotels don't have baths anymore only showers. Looking forward to the all new bar and restaurant. Emma and Laura on reception were great, gave a list of places to eat and that could use the coffee machine at any point.

no atmosphere, horrid experience, no restaurant, lacklustre service, cold bedroom, lukewarm water, no one to complain to

My husband is in a wheelchair and it is all new to us. The staff were so incredibly helpful and supportive it was amazing. They are going through a refurb and go out of their way to accommodate guests. I would like to mention two member in particular. Harry and Maeve. Though I have to say they were all really great

Big up for Charlotte who found a very special earring that was lost by a family member. The Premier Inn couldn't have been more helpful. Thank you.

renovation work is taking place that means no restaurant and limited parking due to builders taking the space. interestingly night cost is increasing during this period and this is not pleasing to the point I am moving to a different hotel within the area

Stopped by on a visit to Audley end house (I do recommend), restaurant being shut was a shame but I found a nice Italian place in town for my dinner. The staff I met were friendly and chatty and I appreciated the free parking. I must come back when I go to the nearby museum of Duxford.

My Wife booked in February a book now /pay later option for a hotel & breakfast & Evening Meal & Evening Drinks for my 60th with a trip to nearby Duxford for the Airshow in September. Not advised before arrival that the restaurant was closed (July?) the receptionist just brushed off our concerns. Receptionist was replacing lightbulbs near the lift whilst buzzers and small warning alarms went off behind his desk - obviously, those " alarms " were not important. Hotel is 20 minutes on foot to the nearest restaurant (however Aldi over the road allowed us “room salad & cold chicken pieces” as an alternative meal for our room the following night) Complementary Breakfast offered exactly as per previous reviewer. Oh, the Airshow was Nice!

Will recommend!

Not the happiest time at a hotel. The restaurant was under reconstruction so a complimentary ‘continental breakfast’ was offered. This turned out to be a packaged croissant or pain au chocolat with nothing to put it on or to put on it - no butter, jam or any such and not even a paper plate or plastic knife to use. The coffee machine dispensed excellent coffee, which was the one saving grace.

The bed was good, as we expect from Premier Inn, but simple things, like replacing the soap dispenser when the top had gone completely rusty, let down the bathroom.

Most annoyingly when we returned at 21.30 after an evening meal that we had to drive to, (there being no restaurants in walking distance from the hotel), we found that the disabled parking bays had a number of tradesmen’s vehicles parked in them, so there was nowhere for us to park. The rest of the car park was full so we had to park around the back of the hotel on double yellow lines.

Sadly restaurant was closed due to a refurbishment starting but staff was excellent and on top a 24 hrs free Coffee / tea bar was open for guests