Premier Inn Faversham

Very good location for visiting Faversham , Whitstable and Canterbury . Rooms very clean and staff very friendly and efficient .
Perfect base for a friends ‘weekend in North Kent .

We booked to stay for my boyfriends birthday as we were seeing a show in Faversham. Unbeknown to me he proposed that night and on returning to the hotel the staff went above and beyond to help us celebrate. They were absolutely amazing and I can honestly say its the best Premier Inn we've ever stayed in and our room was fab too. Thank you all so much for making it so special for us.

Our group of friends stayed for three nights. The staff were friendly and helpful throughout our stay, and it’s clear they’re doing their best. However, the hotel wasn’t quite up to the usual Premier Inn standard. On the first morning, breakfast was disappointing — there were no toasters available, and the plates were cold as the plate heater was broken.. On our last morning, the food delivery hadn’t arrived, so breakfast options were very limited, no baked beans, tomatoes or black pudding. Cold plates once again. The previous night, chips weren’t available in the restaurant, and guests were offered salad with fish and peas instead.
There’s a new manager in place who has only recently taken over from management that didn’t perform well, so hopefully things will improve soon, as the staff themselves were excellent.

Clean, spacious, comfortable and v quiet.
Good breakfast selection, full English and continental
Friendly, helpful checkin staff and in the restaurant

Booked for my birthday weekend and from the moment we arrived the staff were friendly and helpful. Went to a show in Faversham the Friday and I promised to my partner. Upon our return and the staff finding out they went above and beyond to help us celebrate, bubbly and even a card from them all. Absolutely lovely service from an amazing team , lovely humans and the best premier inn we have ever stayed in. Can't wait to return.

I had an excellent stay at the Premier Inn Faversham. I booked a Premier Inn Plus room and was very impressed. There was plenty of space, good equipment, a very comfortable bed and a good bathroom. I liked the vanity area too. I was able to do some work using the free WiFi in smart and peaceful surroundings. I booked a breakfast when I arrived for the following morning and was delighted with the freshly cooked food and selection of other items. The staff were absolutely delightful too. This is the first time I have used Premier Inn and will make it my number one choice from now on.

Absolute fantastic customer service and very friendly staff would recommend to anyone food was lovely and fast service

Thank you for the lovely stay at Faversham premier Inn. Car parking was easy, the welcome at reception was good, though the lady wasn't exactly convinced we didn't have any towels... we didn't, but she soon fixed that and apologised!
It was quiet and the room was comfortable and we had premier plus (much to my husbands disgust! The hotel he had been in don't have posh rooms) my daughter loved the big chair in the room, I was happy with the coffee machine! And we're had a little fridge.... wine was cold!! As we're her chocolate eclairs 😁So everyone was good.
Comfortable bed, decent night sleep, good breakfast and we were off to visit Canterbury arts uni for the day with an "enjoy your uni visit" from the lady who was on breakfast. What more could we want. Thank you.
Oh and there is an Aldi with a bakery opposite which was really useful.... Though I kept getting told off for calling it Lidl!! Eye roll from teenage daughter.

Stayed at the Faversham Premier Inn for a week and it is so quiet, you cannot hear any traffic noise at all. The staff were very pleasant and efficient.

Tucked away, a short drive from the town centre, this hotel is fantastic. Close to the M2 this is a great place to stay on an overnight stop or for a few days to visit the local area, towns and attractions.
On arrival the area is clean and tidy, with plenty of free parking. Despite arriving late in the evening we were greeted by the lovely Amelia and the star of this hotel Byron . Check in was simple and straight forward either all essential information passed on. The hotel itself is relatively new, and very clean and spacious. Our room, a standard double had everything we needed , and Byron and the housekeeping team sorted our need to borrow an iron swiftly.
The food was excellent although we experienced some issues due to poor level of customer service, a blown fuse, and late delivery- all of which were swiftly resolved by Nikki the manager .
Overall our stay was excellent and good value for money.
Byron, will certainly go far with his personality and positive attitude towards guests having the best experience . No problem was too big or small for him to resolve and with the support of his manager he deserves to reap success .

Room was clean and comfortable. Bed was good. The hotel does not refresh the room daily unless requested. A big issue was room ventilation. The hotel apparently turns off AC during the night resulting in a room temp rise and lack of fresh air. We had a total of 9 rooms for our party and all complained about the middle of night change in comfort. Overall, good value.

One night stay here before moving on to holiday cottage, easy to find, fantastic welcome from Georgie who was really cheerful and helpful, a real credit to PI.
Usual good standard of bed, room, shower etc, breakfast was as always good value and tasty.
Nice easy walk into Faversham town and an Aldi next door if you needed anything

Visited here on the hop festival
Was served with a warm welcome and great service by Jeff the bartender and he did many other duties
Would recommend this as a clean convenient place to stay in faversham

Spent a couple of nights at the Premier Inn Faversham with the family. The hotel itself looks like it’s only a few years old so has a fresh feel compared to other Premier Inn hotels. The room and bathroom were neat and tidy and we had a quiet and comfortable nights sleep. Meals at the downstairs restaurant were good and excellent value for money in my opinion and would recommend a visit even if you’re just passing through. Although located in a quiet edge of a suburb, another convenience is the Aldi store across the road where you can pick up your drinks, snacks, toiletries etc. Overall a great stay and, providing the standards of cleanliness and building repair are maintained, would highly recommend!

Lovely especially the staff and byron. Food was lush , bedrooms tidy and clean. Lots of parking and aldi across the road . Walking distance to the town and station

We used this Premier Inn after our trip to France. Our boat had been delayed and I was worried about getting food. I was so pleased when I arrived that they were serving food until late and there was a great choice. The children and I enjoyed a meal and slept well following our food. Check out is 12pm so there was no rush in the morning. Breakfast had a good choice.
I'd certainly recommend this Premier Inn and I would visit again.

Overall very good Experience, although I’ll start with the negative. There was poor communication from the housekeeping team to the front desk and after two trips up to our room (after 3pm check in time) our room hadn’t been touched from the previous guest. The front of house lady (I can’t remember name) was apologetic and she did move us to another room and eventually was ready by around 5pm but the lovely lady did offer us an apology drink which was very appreciated on such a hot day.
The restaurant staff knocked it out of the park especially Jeff! Who we had the pleasure of seeing on both nights of our stay! Nothing was too much trouble & he was so patient especially with our very chatty kids. He even arranged a bottle of my husbands favourite ale took to our room for my hubbys birthday!

Both the breakfast chef and the lady helping in restaurant (11th August) were both also excellent with their friendliness and warmness.

Apart from the room niggle everything was perfect & would definitely stay again if we was in the area

It’s all about the people !

The team at the Faversham Premier Inn were first class

Thomas And Jeff in particular were exemplary but to be fair the whole team were so nice

Great engagement skills and well trained obviously but the way they came across was exceptional - friendly and helpful

Brilliant stay. Stayed here for two nights either side of a trip to Europe. The hotel is positioned well for Le Shuttle and is reasonably priced due to it's location. The hotel is very modern and the rooms are very clean and tidy. The rooms do not have opening windows and instead use an air con system to regulate the room temperature. Our first night we had issues due to my son being asthmatic. On our second night we asked for a fan and this was sent to our room immediately by the very helpful lady who served us at reception. We had a much better night's sleep and came down to a really good breakfast the next morning. This is definatley the best Premier Inn we have stayed at and will definatley stay here again.
Thanks to all for a great stay.

It was very cold in the hotel room, although I had set the temperature to be higher it was in vain. It was warmer in the corridor than in the room