Premier Inn Faversham

We recently stayed at this hotel on 28th November. Room was very clean and the bed comfortably. We was pleasantly surprised when opening our room to find a nice bottle of wine and chocolates.

Very good location for visiting Faversham , Whitstable and Canterbury . Rooms very clean and staff very friendly and efficient .
Perfect base for a friends ‘weekend in North Kent .

The man who checked us in was lovely and the lady who I spoke with upon leaving was lovely too.

We were given room 112 which to my dismay had an adjoining door into the room next to us. These rooms should be used for what they are designed for: families.

The pillows were rock hard. The sound proofing is non existent. I could hear snoring coming from 2 different rooms and people talking until 1am along with a fairly loud tv going.

My husband had the breakfast and said it was dreadful. The bacon had been cooked in dirty oil and was black on one side.

But the worst was yet to come, upon stripping the bed (to help the cleaner time wise) - there were large filthy stains on the duvet. Totally unacceptable. And under the bed were duvets in bags. What on earth these were doing there is anyone’s guess.

The head housekeeper needs to have firm words with her staff. In future I will check over all bedding before thinking about going to bed.

The receptionist was apologetic when told about the stained duvet.

i recently visited this fantastic hotel, it had nice clean rooms and a very comfy bed, there service was impeccable it was all around amazing

Myself and my autistic 16 year old twins came for one night to the premier inn in folkestone and we had dinner on the saturday night whilst there was a large party of noisy young men in the dining room.
We asked to have our meal in our room but the ladies in the dining room were amazing and obviously saw the distress of my twin girls and so allowed us to eat our dinner in a quiet area away from the noise!
They brought our dinner to the table, gave us drinks and looked after us.
Jess and Izzy (my twins) wanted to say that they were so happy that they were looked after so well and wanted me to write a brilliant review for all the staff!
Thank you so much! Our hotel stay was SO lovely and we wanted to thank all the staff in the dining room on Saturday 22nd November 2025!

The bed was good, room was clean. Needed to have USB sockets in the bedroom, the lack of them was an issue. Went to the Cookhouse, next door, would not go again. Was going to eat but only had a drink and then left, staff could have more friendly.

Not a great experience. Self booked in which was quick and easy. The room felt like an ice box, even when we turned the heating up to 32 degrees it’s only powering a small radiator in the corner which cuts out at 18. Floors/ walls are thin and you can clearly hear the people above you talking. Who ever was above us today I hope your ok, you woke the whole family up with a the loud bang when you fell out of bed at 0230.

At best only had a few hours sleep.

A very disappointing night.

This hotel is being refurbished. The room was clean, with comfortable furnishings. However the heating system needs looking at. The room was exceptionally hot despite no heating on and window open and fan on. We could not sleep due to the heat.

I recently stayed at this hotel and had a pleasant experience. The rooms were clean and comfortable, with all the essential amenities provided. The staff were friendly and attentive, always ready to help with any requests. The location was convenient. Breakfast was tasty with a good variety of options. Overall, a great place to stay for both business and leisure trips. I would definitely recommend this hotel to others.

Average Premier Inn really. The room was smaller than other PL hotels we have stayed in and Dias a bit cell-like. It was also very hot so making sleeping difficult.
On site restaurant (breakfast) was OK
Parking more than sufficient
Staff very friendly and helpful.

Only one night stay as very close to le shuttle. Lovey room good night sleep. Helpful staff. Didn’t stay for breakfast but looked very good value for money.

I stayed at this hotel while on a business trip. I arrived early and the most helpful, caring young lady who checked me in early with no fuss . Very polite and professional with a smile on her face for each guest she met .

We booked to stay for my boyfriends birthday as we were seeing a show in Faversham. Unbeknown to me he proposed that night and on returning to the hotel the staff went above and beyond to help us celebrate. They were absolutely amazing and I can honestly say its the best Premier Inn we've ever stayed in and our room was fab too. Thank you all so much for making it so special for us.

Our group of friends stayed for three nights. The staff were friendly and helpful throughout our stay, and it’s clear they’re doing their best. However, the hotel wasn’t quite up to the usual Premier Inn standard. On the first morning, breakfast was disappointing — there were no toasters available, and the plates were cold as the plate heater was broken.. On our last morning, the food delivery hadn’t arrived, so breakfast options were very limited, no baked beans, tomatoes or black pudding. Cold plates once again. The previous night, chips weren’t available in the restaurant, and guests were offered salad with fish and peas instead.
There’s a new manager in place who has only recently taken over from management that didn’t perform well, so hopefully things will improve soon, as the staff themselves were excellent.

Stayed here with my grandson, lovely stay with lovely staff
Great breakfast and clean spacious room
Great central location

Good location and an excellent hotel to stay, with a pub next door that does reasonable meals. Staff all helpful and efficient.
The breakfast served at the hotel was excellent quality, although let down by the small breakfast room.
No parking problems - car park was never full when we were there.

Clean, spacious, comfortable and v quiet.
Good breakfast selection, full English and continental
Friendly, helpful checkin staff and in the restaurant

Excellent location for the tunnel. Reasonable value for money, good sized bed, large bathroom and good quality soap. WiFi bit feeble but free

Booked for my birthday weekend and from the moment we arrived the staff were friendly and helpful. Went to a show in Faversham the Friday and I promised to my partner. Upon our return and the staff finding out they went above and beyond to help us celebrate, bubbly and even a card from them all. Absolutely lovely service from an amazing team , lovely humans and the best premier inn we have ever stayed in. Can't wait to return.

We had a great stay at this Premier Inn. Very clean and fresh. Staff were very helpful and had a super attitude. Usually not much difference in Premier Inns but I just had to leave a review as this one stood out above others.