Premier Inn Oxford Kidlington - Airport

Kidlington airport premier inn. A Comfy, warm, quiet and reasonable stay that we visit when we go to see our daughter and family.

Lovely place to stay everything wad Lovely and clean and comfortable.
Having Beefeater in the same building was a bonus.

Bed and sheets were good, booking and check-in worked ok.

there was a toenail in there corner of the bed room next to the bed and the wash basin was dirty. There was no bog brush !

room was spacious but a couple of things require seeing to in the nathroom

The staff was polite at the hotel and Premier Inn Restaurant (at this hotel beefeater), but unfortunately the restaurant served me something laced with allergen. When I went to the restaurant they asked me if I have allergies and I said yes to shellfish that includes crab and prawns. I am not even sure if they entered it into their system or made a note of it. We ordered beer battered fish and chips and a pesto sea bass fillet. They served it and gave no indication that it was an allergy risk or came into contact with shellfish or was cooked on the same surface or they didn't have any controls in the kitchen to ensure safety. Instead they just served it to us. I started eating the seabass fillet and two bites in I started coughing and though it started with a tickle in the throat and a slight cough and I kept eating and then it was just getting worse and worse, I stopped eating and I just ended up getting full blown asthma attack. Good thing I had my two puffers on hand, I took the ventolin several puffs, the symbicort puffer several puffs, I took 20mg antihistamine. During that time they asked if I was alright and said was ok even though I was still having issues - they offered lemonade and I drank that and we both left. I had to have another antihistamine before I could go to bed and obviously wasn't a good night. Also, I had to stay on top the asthma medication for the next week, with the puffers and the antihistamines and I was only in oxford for 3 days. It was not a good experience and could have been more dangerous if they had served that to someone that requires and epipen. It was the worst allergic reaction to shellfish that i have had to date. I complained via the portal on their website and haven't heard anything back at all yet. Don't stay/eat here if you have a food allergy!!!!!!

We came down for a show in Oxford and decided to stay in the premier inn in Oxford, Kidlington. Rooms were great and the breakfast was amazing. Rekha, who was on the front of house was very polite and chatty, she is a great asset to your company!

recently stayed at the Premier Inn Oxford Kidlington and was really impressed. The whole place was spotless — the rooms were fresh, tidy, and clearly well looked after. It felt comfortable from the moment I walked in. I especially want to mention Rekha at reception, who was so welcoming and friendly. She made the check-in process really easy and smooth, taking the time to help with everything I needed. It’s always nice to be greeted with a smile after a long journey, and she really set the tone for a great stay. Overall, a clean, comfortable hotel with excellent service — I’d definitely stay again.

I am trying to speak to someone regarding being over charged this weekend. I asked the receptionist to add 2 meal deals for our 1st night and realised shortly after that the system had booked 4!! The receptionist showed me her screen which was correct but when she brought the bill up it was wrong. She assured me it would be sorted but it hasn't. I have tried contacting the hotel but nobody answered the phone. This is incredibly frustrating as the rest of our stay was really good but this stress had done it for me

Rekha was particularly helpful when we arrived late and tired. She was helpful with booking breakfast for myself and my family. Thanks, it makes a difference.

Spots of blood on both pillows. Completely unacceptable . Managed to find replacement pillows but I’d already put my head on existing pillows

Stayed here a couple of times now and we will be regulars in the future as our daughter is a oxford uni . Hotel is great everything you expect from. Premire inn clean bar ans restaurant on site .and a bath which i love . Good food . Staff nice and friendly happy in their work lots of parking . Nice an quiet area even thought its next to a small airport its not a commercial airfield only private planes . So not many and you dont hear then when in your room .

The only thing i had an issue with which is a minor problem and nothing to do with premire in . There is no mobile phone signal howevet there is Internet and WiFi signals and service which works fine x

Claudia was very forthcoming and helpful with my request and will definitely stay here again because of it! Great service!

The good: Close to Blenheim Palace, good sized room and reasonable bathroom. Berni Inn provided a reasonable breakfast and evening "pub" meal. Top ups for room items such as coffee and (the awful) packs of milk available in the reception area (bit of a misnomer!). Good parking.
Neutral: The hotel is on the edge of a new technology park opposite Oxford Airport.
The bad: Service is non-existent. Arrived and had to book in on a machine. No welcoming face to greet you. If you need to speak to anyone you have to call them from a back room. I requested the room be cleaned - which was duly noted by the male receptionist. I hung the card on the door handle which states that the room needs to be serviced and I have informed reception. When I returned that evening, nothing had been touched. I mentioned it to the female receptionist who shrugged her shoulders and said she knew nothing about it. I did state that the receptionist from the morning had written this down - and this was greeted with a further shrug. She did however give me clean towels.
The bed setee in the room was very grubby and frayed.

This Premier Inn is in a very convenient location for anyone attending an event or wedding at Worton Farm. It has plentiful, safe parking and my room was very comfortable. I would stay here again.

We had booked a couple of months ago so the room rate for a Sunday night so the room rate was pretty low. The room was large, clean, usual Premier Inn furniture and a good strong shower. No noise at all. Happy to recommend.

We have visited the hotel before so knew what to expect, We found the hotel to be well situated for a visit to Oxford, with easy access to the park and ride at the Oxford Parkway railway station the cost was £5 to park the car this enabled 2 people to travel on the bus to Oxford and back again using the car park ticket,

The hotel was clean and tidy and easy to find, we took advantage of the 2 course evening meal and a Buffett breakfast package along with a choice of a free drink of various choices, on one of the nights, and just breakfast on our second nights stay, all of which which worked very well,

Booked to stay over one night as the location was located ideally suited to my function the following day. The hotel is very well presented with a Beefeater restaurant attached. The checking is done via machine and bar code but unfortunately I had no mobile signal so could not access my email so had to check in at the small reception.
The rooms were clean, tidy and comfortable as all the premier inns I have stayed at.
The restaurant was clean, service very good and value for money. Definitely stay here again. Very pleased.

Arrived at the hotel and was greeted by Rekha who was so friendly and accommodating. We told her we had a room booked and for some reason premier inn booked and charged me for 2 rooms when only one was needed. After the confusion I was given my room card and made my way to my room. The room wasn’t clean it only had one towel when there was 2 guests. The duvet had a hole In it and the pillows was flat.
I went downstairs to see Rekha and she apologised profusely saying this was unacceptable and shouldn’t have happened. She then gave me another room and when I went up this was in an even worse state. The room wasn’t cleaned, the bed sheets were dirty and again only one towel. The bathroom sink had water in it from the previous guest. There was sweet wrappers under the bed and at the side of the bed.
Again I went too see Rekha who was mortified about this and again she apologised and gave me clean sheets so I could make my bed. Rekha also gave me complimentary breakfast for the inconvenience and free upgraded WiFi.
While the hotel itself wasn’t very clean Rekha was totally professional and I couldn’t fault her. Next day after an uncork sleep I went to reception so I could book my evening meal,but no one was there. I waited a good while but still no one came to see me so I had to leave for work. Would certainly not stay at the hotel again.

WE HAD WENT ON HOLIDAY WITH MY FAMILY. WE HAD A GREAT SEEING OR THE FASCINATING BUILDINGS. WE WANNA SAY THANK YOU TO REK HA WHO HAS GIVEN US THE BEST EXPERIENCE EVER . SO WE ARE SO GREATFULL.

Great customer service by Rekha at the reception. very professional and helped make check in smooth. 10/10 experience