Premier Inn Southend-On-Sea - Thorpe Bay

The stay at the Premier Inn, Thorpe Bay, was extremely clean and the staff were very professional and very helpful at all times. Value for money was very good and the location was a short taxi ride from all local attractions.

I stay in a lot of Premier Inns and I always stay in the Thorpe Bay hotel when in Southend. The staff are very welcoming and friendly. The rooms clean, comfortable, and seldom with any problems. There are a few good cafes and restaurants nearby (for breakfast, Italian and Cantonese food) and the on site Toby Carvery, which I also like. The hotel is a bit older than many Premier Inns, but well maintained nevertheless. Would definitely recommend to anyone.

Very accessible budget hotel with guest parking, room was clean, quiet and comfortable. The lady on reception, Melissa was so lovely, polite and helpful Premier Inn should be proud to have her as an employee. I would highly recommend staying here .no breakfast but there is a Toby carvery about 10 yards away which does unlimited breakfast for £7.99 .

Very quite clean room. Spacious . The receptionist was delightful . Her name is Melissa . Very nice . I asked for biscuits but she apologised that the vending machine only sold confectionery. Then she gave me box of shortbread biscuits ! She wouldn’t accept payment either. A breath of fresh air !

The lady at the front was super lovely made me feel at home all the services were great, slight smell in our room but other than that everything was really good

Often stay here, great setting and lovely staff! Very clean room and we are always chuffed with our stays!!!
Have more booked!

We stayed for a work trip last night (Thursday) and we had a lovely lady in reception who was super friendly and helpful.

Then this morning we had another lady on checkout. She was blonde but I didn’t catch her name. She was lively and her kindness and friendliness really set me up for a good day.

People don’t realise how such a small gesture can affect someone’s day in such a big way.

Thank you for your kindness whilst we stayed with you.

Good location, bit further away from amenities but nice and quiet. Clean room, Great staff, friendly atmosphere. Shame theres no breakfast but the bigger Premier inn down the road served us food so that was good.

The hotel was clean and tidy and perfect for a one night stay. The only issue encountered was the lack of an electrical point in the bath for a toothbrush charger. However this was easily remedied by reception who supplied us with a adaptor plug.

We had a wonderful stay. It was a lovely quiet hotel with access to a lovely pub/carvery next door. Beach access excellent parking. The staff were great. Thankyou for a lovely stay.

Staff very nice and welcoming, hotel is shabby and in need of updating. Black mould on windows and in shower, bathroom skirting grubby. Shabby carpets. No air conditioning just a fan and you can only open the windows a couple of inches, no good in the summer. Overall needs a complete refurbishment both rooms and communal areas. I have a booking in a different area Premier Inn and are seriously considering cancelling my reservation. Nothing like the quality of hotel portrayed on TV. Extremely disappointed.

Great:
- spacious, clean bedroom with fan provided
- very comfortable beds
- free car parking with plenty of spaces
- really nice staff
- as much tea and coffee as you want
- bus stop outside the hotel
- 30 minute walk from city centre - nice and quiet
- Thorpe Bay beach just outside your door!
- Toby Carvery right next door - they also do breakfast
- corner shop about 10 minutes walk away
- park with kids playground 10 minutes walk away

Could be better:
- lack of air-con - room was hot even with the fan going
- no mini fridge
- vending machine only had v limited options - no bottled water or water fountain

Overall, we had a good stay!

Once again a lovely stay at the Thorpe Bay Premier Inn. The staff are always helpful and friendly. Just a very short walk (across the road) from the estuary. Parking is brill no issues
Room was very comfortable.
Always recommend.
Danny

The hotel is run down.
Room was dirty with fluff and bits of paper on the floor, not good with a baby crawling around.
Holes in the travel cot
No air-con so a fan was left (30 degree heat) but the fan was caked in dust and grime that I had to take it apart before using to wash it

Fantastic Hotel, great value for money. The team at Thorpe Bay Premier Inn are extremely welcoming and helpful, especially Chris, Paulo and Justine. I would highly recommend staying at this Premier Inn. The room was clean, the bed really comfortable and parking was available. Next door is a Toby Restaurant where we had breakfast, lunch or dinner some days.

Clean rooms, great friendly staff. Great location, across the road from the beach and next to Toby Carvery. Best of all, opening windows, no air conditioning and with a fan if needed. Bonus of free parking on site. Would happily start here again.

Great value. Clean and tidy room with a comfortable bed. Pub next door. Perfect. Was bale to buy drinks in the pub and drink them in the hotel room whilst watching the FA Cup. Additionally right by the sea and plenty of outdoor seating outside by the pub to enjoy the sun.

I expect much better for what I paid. it may be a last minute booking but I am not happy with the rip off cost.

exterior paintwork was pealing. I feel sorry for the lovely lady at the check-in that has to justify the state of the place.

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We often stay here & are always happy. Lovely staff, lovely room really can't fault a thing!
Have more bookings booked and looking forward to our trips!
We were very fortunate as sun was shining too!!
It has lovely dining options next door and great location too!

Very good value. Free car parking is a definite bonus. The building itself is a bit tired and although the rooms could do with a lick of paint etc, I have to say it was spotlessly clean and very comfortable. We would be happy to stay here again. No breakfast available but there is a Toby Carvery next door which do a good breakfast if this is an issue for you.