Premier Inn Hamburg City Alster

Hotels
•
Premier Inn
7.8 (401 reviews)
Luebecker Strasse 109,Hamburg,Schleswig-Holstein , Hamburg , DE
0049 40 80812888
Hamburg.CityAlster@whitbread.com

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Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Noise issues
Minimal room maintenance
Inconsistent service quality

Categories

Cleanliness
6.85
Several reviews mentioned cleanliness positively, but some mentioned issues with room maintenance.
Service
8.35
Most reviews highlighted friendly service but a few indicated improved communication could enhance experience.
Location
8.35
The location was often praised for convenience to transport and nearby amenities.
Room Quality
7.35
Overall satisfaction with room quality, but issues with noise and size reported.
Amenities
7.65
Amenities generally meet expectations, though some guests felt more could be offered.
Value for Money
8.35
Excellent value for the price based on feedback.
Food and Beverage
7.85
Breakfast was well-received with a few comments on the need for better options.
Overall Experience
7.65
A strong overall experience noted, with satisfaction about the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:49

Property Description

Discover the charm of Hamburg at our Premier Inn Hamburg City Ost hotel, perfectly situated just a stroll from the picturesque Alster Lakes.

Prime Location: Enjoy easy access to the vibrant city center with just a 10-minute bus or tram ride. Explore cultural gems like the Speicherstadt district and the stunning Rathaus, all within reach.

Cultural Heaven: Art enthusiasts will delight in our proximity to renowned venues like the Hamburg Kunsthallen and historic Deichtorhallen, making it easy to immerse yourself in the local art scene.

Ultimate Comfort: After a day of exploration, unwind on our super-comfy Hypnos beds, ensuring a relaxing night’s sleep so you’re refreshed for the adventures ahead.

Elevate your Hamburg experience—book your stay with us today!

Important information:

Parking at this hotel is for 14 € per night available. Underground parking has an entrance height of 1,80 m and offers no e-charging stations. Parking spaces cannot be reserved in advance. If there are no parking spaces available when you arrive, please contact our colleagues at reception.
Via U-Bahn U3 or U1: Leave the U-Bahn at the Lubecker Strasse stop - our hotel is a 5-minute walk away on the left -hand side of the street.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 401 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.65
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 7.65
M
Muhammad • couple • dk
8
2026-02-14 • via Nuitee
A
ahmet • family_with_children • tr
1
Pros:

Standart premier inn kalitesi.

Cons:

Odamızın penceresini Vidalarla sabitlemişler hiçbir şekilde birazda olsa açılmıyor. Havasızlıktan uyuyamadık. Sabah kendimizi aceleyle toparlanmadan dışarıya attık. Resepsiyona gidip durumu anlattığımda sadece dinlediler umurlarında değildi.
Premier inn otelleri müşteriyi sabit görüp fazla şımarmış anlaşılan.

2026-02-14 • via Nuitee
D
Daniela • solo_traveller • de
10
2026-02-14 • via Nuitee
S
Stephanie • family_with_children • de
8
Pros:

Das Frühstück war sehr gut

2026-02-14 • via Nuitee
W
Wolfgang • family_with_children • de
8
2026-02-13 • via Nuitee
G
Gert • extended_group • de
5
Übernachtung ok. sonst nichts Besonderes.
Pros:

Frühstück war Standard aber ohne Abwechslung. Jeden Tag das Gleiche.

Cons:

Am ersten Tag hatten wir ein unbeheiztes Zimmer bei -6°C Außentemperatur. Auch am nächsten Morgen waren Innen nur 16°C. Danach haben wir das Zimmer gewechselt.
Im Restaurant war am Abend nur ein Teil der Speisekarte erhältlich. Gulaschsuppe aus der Dose, Pizza oder Flammkuchen. Die Bezeichnung Restaurant ist wohl stark übertrieben.

2026-02-13 • via Nuitee
D
Doris • family_with_children • de
8
2026-02-13 • via Nuitee
P
Petra • couple • de
8
2026-02-13 • via Nuitee
S
Sabrina • family_with_children • de
9
2026-02-13 • via Nuitee
H
Helga • family_with_children • de
10
Pros:

Die super Freundlichkeit der Angestellten

2026-02-13 • via Nuitee
F
Fejzo • family_with_children • it
10
2026-02-13 • via Nuitee
B
Bohumil • couple • de
8
2026-02-12 • via Nuitee
K
Karl-Heinz • solo_traveller • de
8
Gutes Hotel für Geschäftsreisen und Kurzurlaub
Pros:

Lage, Ausstattung, Service und Frühstück waren gut bis sehr gut.

Cons:

Nichts

2026-02-12 • via Nuitee
B
Barbara • couple • de
8
Pros:

Die Anbindung zur U1 war gut. Nur wenige Haltestellen ins Zentrum. Man konnte Abends die Bar benutzen. In der Nachbarschaft befanden sich zwei Restaurants.

Cons:

Es gab keinen direkten Zugang zur Tiefgarage. Man mußte erst über einen Parkplatz gehen. Mit einfachen Gepäck kein Problem.

2026-02-12 • via Nuitee
R
Renate • solo_traveller • de
8
2026-02-12 • via Nuitee
S
Shir • family_with_children • de
7
2026-02-12 • via Nuitee
V
Volker • couple • de
8
Pros:

Das Frühstück war gut. Lage war gut. U-Bahn-Station sehr nah. Parkhaus zur Nutzung in der Nähe.

Cons:

Early Check-in 20€ für 2 Stunden eher, obwohl das Zimmer fertig war. Ist aber wohl neuerdings ein gängiges Geschäftsmodell.

2026-02-11 • via Nuitee
G
Gabor • extended_group • de
9
2026-02-11 • via Nuitee
J
Johan • solo_traveller • fr
9
2026-02-11 • via Nuitee
W
Wesolek • solo_traveller • de
7
2026-02-10 • via Nuitee