Premier Inn Hamburg City Alster

Hotels
7.9 (1574 reviews)
109 Lübecker Straße , Hamburg , de
+49 40 7344510

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Parking garage

Review Highlights

Pros:
Excellent and varied breakfast
Friendly, helpful staff
Very good location near U-Bahn and restaurants
Generally clean rooms
Good price/quality for many guests
Cons:
Rooms are small
Uncomfortable extra beds and mattress/bed softness complaints
Noise when windows are open / street noise
Air conditioning failures and warm rooms
Expensive and inconvenient parking
Wardrobe/closet layout issues (limited hanging space)
Occasional missed cleaning / room not ready
Occasional unpleasant room odor; shower drain issues

Categories

Cleanliness
8
Rooms are frequently described as clean and tidy; a few reports of an unpleasant odor and at least one missed cleaning.
Service
7.9
Staff repeatedly described as friendly and helpful and some guests praised the service; isolated operational issues reported (room not ready, missed cleanings, taxi confusion).
Location
9
Very good location with immediate access to the U-Bahn/rail and nearby restaurants; guests repeatedly note convenience and easy transport links.
Room Quality
6.5
Mixed feedback: many mention very small rooms, uncomfortable extra beds, mattress edge/softness issues and occasional shower problems (clogged drain); some rooms noted as modern and well-designed.
Amenities
6.8
Basic amenities; breakfast strong but parking is expensive/inconvenient, some air-conditioning failures reported and storage/wardrobe layout criticized.
Value for Money
8
Several guests explicitly praise price/quality and find the hotel good value, especially given the breakfast and location, despite some room-size trade-offs.
Food and Beverage
9
Breakfast is consistently praised as excellent, varied and well-stocked across multiple reviews.
Overall Experience
8
Overall positive stays with many guests stating they would return; common minor issues (noise, temperature, room readiness) temper otherwise favorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Premier Inn Hamburg City Alster provides comfortable and air-conditioned accommodation in Hamburg, conveniently located near major attractions. Modern Rooms with Amenities: Enjoy flat-screen TVs and private bathrooms in each room, complete with cozy bed linens. Delicious Breakfast Options: Start your day with a buffet featuring continental or full English/Irish breakfast. Convenient Location: Explore nearby landmarks such as Dialog im Dunkeln and Mönckebergstraße, all within a short distance. Book now for a memorable stay in Hamburg!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 1574 reviews
Cleanliness: 8
Service: 7.9
Location: 9
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
A
Andreas • couple • de
8
2026-10-31 • via Nuitee
F
Foth • couple • de
8
2026-10-31 • via Nuitee
P
Prenci • solo_traveller • de
10
Pros:

Alles Prima

2026-10-31 • via Nuitee
J
Josef • couple • de
6
Bis auf Kleinigkeiten in Ordnung
Pros:

Das Frühstück war dieser Hotelklasse entsprechend und es gab nichts zu beanstanden. Die Betten haben keine Rückenschmerzen verursacht was nicht immer so einfach ist. Die Dusche war groß (0,8 x 1 m geschätzt). Ob dies normal ist kann ich nicht sagen denn wir hatten Premiumzimmer gebucht.

Cons:

Wir waren zu zweit angereist aber leider konnten wir nur aus dem Koffer leben (bei 4 Nächten nicht so einfach). Im Kleiderschrank waren das Bügelbrett und Kissen zum Wechseln und damit war der Schrank fast voll. Die Gaderobenstange war gegenüber einem normalen Kleiderschrank um 90° verdreht sodas man Kleidungsstücke nicht nebeneinander hängen konnte. Also alle Sachen rausnehmen um an das hintere Kleidungsstück zu kommen.

2026-10-30 • via Nuitee
V
Voznenko • solo_traveller • de
10
2026-10-29 • via Nuitee
V
Valeriy • family_with_children • cz
9
If you need a place to sleep and a shower, this is the option for you.
Pros:

The room was clean and well-designed, considering its small size.

Cons:

Parking is expensive and not very convenient. The room is very small.

2026-10-28 • via Nuitee
G
Goetz • extended_group • de
9
2026-10-27 • via Nuitee
F
Felicitas • solo_traveller • de
6
2026-10-27 • via Nuitee
Z
Zech • couple • at
7
2026-10-27 • via Nuitee
D
Dörte • family_with_children • de
8
Pros:

Frühstück war super
Zimmer zum Hof war perfekt

Cons:

Das Beistellbett war nicht sehr komfortabel, sehr unbequem

2026-10-27 • via Nuitee
A
Anett • extended_group • de
10
Gerne wieder in diesem Hotel einchecken.
Pros:

Der Service war top.

Cons:

Keine Beanstandungen.

2026-10-26 • via Nuitee
A
Anika • couple • de
7
2026-10-26 • via Nuitee
Наталія • family_with_children • ua
10
2026-10-26 • via Nuitee
N
Nick • extended_group • nl
7
Prima hotel voor ‘n weekendje
Pros:

Prima prijs/kwaliteit verhouding.

Cons:

Airco op de kamer werkte niet en het raam kon niet open waardoor het erg warm werd.
Bij het matras voelde je de vering aan de rand.

2026-10-26 • via Nuitee
D
Daniela • family_with_children • de
8
Pros:

Modernes Zimmer und schickes Bad.

Cons:

Kleiderhaken für Jacken

2026-10-26 • via Nuitee
R
Renate • couple • de
7
2026-10-25 • via Nuitee
S
Silke • solo_traveller • de
9
2026-10-25 • via Nuitee
R
Romy • couple • de
7
2026-10-24 • via Nuitee
B
Barbara • family_with_children • de
8
2026-10-23 • via Nuitee
M
MIHAI • family_with_children • se
9
2026-10-23 • via Nuitee