The Lofts At Santurce

Hotels
•
Independent
9.3 (5 reviews)
1558 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909 , San Juan , PR
1-3612294147

listing image 1
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Facilities

Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Beautiful room
Responsive property manager
Cons:
Poor service
Inadequate water pressure

Categories

Cleanliness
8.94
Standard quality for this hotel tier.
Service
8.41
The service was horrible; the staff did not check on guests during the stay.
Location
9.45
Standard quality for this hotel tier.
Room Quality
9.9
The inside of the unit was beautiful and matched the pictures.
Amenities
8.93
Some amenities like the water pressure need to be improved.
Value for Money
9.89
Good value relative to room quality.
Food and Beverage
9.44
Standard quality for this hotel tier.
Overall Experience
9.41
A mix of great room quality and poor service affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 20:00

Property Description

Discover the charm of The Lofts At Santurce, where comfort meets convenience in the heart of vibrant San Juan.

Spacious Accommodations
Experience true relaxation in one of our 8 air-conditioned rooms, each designed with kitchens featuring refrigerators and ovens, perfect for your home-cooked meals.

Stay Connected
Enjoy complimentary wireless internet access throughout the hotel, keeping you connected whether it's for work or leisure.

Prime Location
Situated just minutes away from iconic attractions such as Centro Europa and Casino del Mar, you'll have the best of San Juan right at your doorstep while having the added benefit of complimentary nearby parking.

Book your stay at The Lofts At Santurce today and immerse yourself in an unforgettable San Juan experience!

Important information:

This smoke-free hotel offers complimentary parking nearby.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.3
Based on 5 reviews
Cleanliness: 8.94
Service: 8.41
Location: 9.45
Room Quality: 9.9
Amenities: 8.93
Value for Money: 9.89
Food and Beverage: 9.44
Overall Experience: 9.41
J
Ju • family
4
Pros:

First I like to say thank you ,the outside looked nothing like the pic that was showing to us !! The inside was beautiful , the shower there was barely no water coming out and it was always hot , when i want
A cild shower I couldn’t cuz the water it was hot , they didn’t call us to check on us to see if we were good or not , they wait on the last day to go check on the WiFi that was not working since the first day we got there !! The place was nice and the service was horrible !

2025-08-29 • via Nuitee
M
MIMI • friends
6
Pros:

I appreciated the prompt response from the property manager when an issue arised.

But exterior of the building was not appealing but once inside the unit, it looked like the pictures which was great.

The water pressure in the unit was not up to my group standards.
That needs to be fixed.

2025-08-29 • via Nuitee
C
Catrice • family
8
Pros:

I hated the outside of the apartments. I felt like I was staying in an abandoned apartment,but the inside was nice. I didn't like the furniture in the living area because it was cloth and had stains. So many people rent this place so I feel it shouldn't have cloth furniture. The apartment was close to many things and just a short ride to the beach and Old San Juan. Overall we had an amazing stay.

2025-07-25 • via Nuitee
C
Celia • family
10
Pros:

.

2025-07-15 • via Nuitee
P
Pearl
10
Pros:

Great place, did not expect it to be as nice as it was very comfortable with our 2 boys who are 16 and 23 we all had our space.

2025-07-04 • via Nuitee