hub by Premier Inn London City Bank

The accomodation was clean and in very good order. The room was warm and bed very comfortable. Having stayed in various Premier Inn hotels in the UK they are very good value for money.
The reason I marked the Premier Inn, Addlestone down was that the provision for parking was very limited. After having spent well over an hour going up and down the very, very tight multi-story car park, we ended up parking in a street about a ½ mile away and walking back to the hotel!

Rooms as you would expect. Self check in.
The service in the restaurant is terrible. Staff are not attentive and too busy wondering around on phones. Lettuce on my meal was old and brown. Fresh lettuce was requested. My advice is to eat outside instead.

Had a great overnight here from the very warm welcome to checking out late morning. The room was brilliantly designed. Small but really comfortable, quiet, and had everything you might need. Great shower and decent hairdryer too.
Plenty of choice at breakfast which was good value and staff were smiling and helpful.
The area feels very safe and it’s super convenient for multiple tube stations as well as shops should you need to buy anything. Highly recommend.

Awful service in restaurant. Very neglectful staff. Too busy talking and watching TV.
Food arrive like someone had attempted to eat it already. Left before pudding arrived as waited half an hour since I’d finished. Not busy in the restaurant at all 4 members of staff talking and watching TV

The place is very good. Shops nearby for any type of need. Rooms were clean and staff very helpful. Finding the Car parking was a bit difficult, but hotel does have directions to it.

Hotel was lovely. Breakfast wasn't a great experience, too busy. Not enough seats. Food had run out, maybe busy slot should be advised so these could be avoided

Excellent location, close to Bank tube station but off the main road so quiet at night. Clean comfortable room and friendly, polite staff. The room was small but well designed with space for hanging clothes and a small desk. Ideal for a short stay and great value for money.

Small but perfectly formed.
Extremely comfortable, tiny bedroom. Friendly staff. Everything as you’d expect other than a filthy carpet that needs to be replaced. (Room 205). Quiet despite being in the heart of the City. My room overlooked a courtyard containing trees - an added bonus. It’s v close to Cannon St and Bank underground stations. Has a Pret a Manger nearby as well as a Sainsbury’s local 5 mins away. It’s 5 mins walk from St Paul’s and the Millennium Bridge.
The hotel is a bit tricky to find as the lane it’s on is unobtrusive. Hold your nerve!
Unlike standard Premier Inns it’s not a completely dark room as the electrics are controlled by a touch panel in the headboard. Take an eye mask if this is an issue for you.
I’d definitely stay here again.

We have stayed at Premier Inn Hub hotels before so knew what we were getting, and this one didn't disappoint. I'm glad we opted for the larger room because I think the smaller one would have been a bit too small for both of us, but the larger one, though on the smaller side compared to other hotels, was just fine for a one night stay. The room was very clean and modern, and the downstairs reception area was nice too. We arrived a little early for check in but were kindly allowed to check in a little before 3pm. The only thing I wasn't too keen on was the glass door to the bathroom as it didn't provide much of a sound barrier! It's worth noting for others that there is no coffee and tea facility in the rooms but you can go downstairs to get some instead at no charge. There were two bottles of water in the room, which was handy for us as I don't drink hot drinks anyway. The hotel is very close to Bank underground station, and all in all it made a great base for our stay.

On arrival its excellent that this inn has HGV parking but there are two trees right at the carpark entrance that make it difficult to access . Staff were good , room was fine , food was fine . Usual.Scottish standards.

I stay here often and love the location. It’s clean, beds are comfy and staff are usually very helpful. It’s very warm and we always need the window open. The quilt on the bed is super cosy but in the summer months way too heavy. I feel they should be providing a thinner quilt during summer months or at least having one available in the storage unit.

Boogies on the wall. There was a fan outside the room that made a loud noise all night. Insanely hot at night. Very dusty. Toilets smelt like a mix of old pee and beef hula hoops. There vending machine scammed me out of a snickers also we were looking forward to the breakfast all day and then got there and there were NO HASH BROWNS !!!!!! The room was very very crowded . Only one towel and there was no reception to give us other towels. Blue marks all over the shower curtain. We had to go to Asda and buy fly spray because there was so many flys. We were going to go for a nice beverage BUT the pub shut at 9pm. Abandoned cars in the field across the road made me feel as if I was entering a haunted house. The light was wonky. The view was a brick wall. There was a nice picture on the wall though. There was a skiddy in our toilet made me sick (literally) Would not recommend.

The location of this hotel is ok and just a short distance from Aberdeen centre.
There is no atmosphere although the receptionist called Elena was very pleasant and friendly.
The room was filthy. Curtains were marked with previous damp, sofa bed and chair had dirt and dust over them. Walls were stained and carpets dirty. It seems the cleaners are not cleaning to the company standards.

We have been staying in Premier Inns for many years, and this hotel was one of the worst.
I would not recommend staying here.

The location was convenient near two underground and one trail station. And there's pretty much everything you need near hotel like tesco, MS Food, Pharmacy, etc.. The room was clean. The service was kind and warm. And the Breakfast was great. I had a very nice 7 days.

Love a Premier Inn! Always the same standard, lovely beds, pillows and white fluffy towels - all member of staff team are very nice, super location with plenty of free parking and a short walk to a retail park that has an M&S Foodhall. Value for money is outstanding too.

Third time on different stays that we had to make our bed. After telling reception and even the manager personally before 12:00h nobody went in to clean our room.
Something does not function well at this hotel.

Very good hotel...almost excellent. Superb location, friendly staff, good rooms and unlike its 'Premier Inn' big brother you get a better shower in Hubs (still not enough pressure), proper toilet rolls and a couple of bottles of water. Breakfast was disappointing, usually a benefit of Hubs as there's no fuss, just the stuff that I want to eat for £8 which is great value. However on my first morning there were no free tables so I had to take my breakfast, already not that warm, up four floors to eat in my bedroom. The following morning I was told at 1000 that they had just finished which was odd as their website suggested they offered breakfast until 1100. There are breakfast menus in the rooms...why not mention breakfast times on them? It isn't good enough to say "you would have been told on arrival"; lots of things were said on arrival after a long and busy journey. However this is a really good hotel in a fab location and I would definitely stay here again (and get down earlier for their incredibly good breakfasts).

Good hotel, well located for town. Not far from heathrow. Good value. Traffic can be busy. Plenty of restaurants nearby.

The hotel was perfectly situated for Thorpe Park which was the reason for our stay. The hotel was clean and comfortable and the staff were helpful and available. Parking is not adjacent to the hotel but it is only a few minutes walk away and free if you register on arrival.

We had a great stay at this branch in Addlestone. Location is good, car parking is free when you park in Addlestone One multi storey car park ,just remember to enter your registration at the hotel. Lovely members of staff!Nice clean rooms, quiet ,very comfortable beds.Housekeepers are very polite and helpful . Morning breakfast was very good with lots of choices, being served by Ukrainian lady Natalia.She was very friendly and attentive to us.The surroundings were very clean and pleasant to be in. Happy to return.