Smartr Porto Gaia & Spa

Hotels
8.9 (21 reviews)
164 Rua Cândido dos Reis, Vila Nova de Gaia, 4430-999 , Vila Nova de Gaia , PT

Pets allowed

Facilities

Free WiFi
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property

Review Highlights

Pros:
Modern apartment
Great location near shops and restaurants
Comfortable and clean
Helpful and friendly service from staff
Cons:
Unpleasant plumbing smell noted in the room
Lack of enough pillows for sofa bed
Sofa bed uncomfortable and noisy

Categories

Cleanliness
7.85
There was a mention of a strange plumbing smell despite the room being clean.
Service
9.35
Sandra was highlighted for her helpfulness and professional service.
Location
9.35
The apartment is modern, well-located, and near restaurants and shops.
Room Quality
8.85
The rooms were described as spacious, clean, and comfortable.
Amenities
8.85
Well equipped apartment with modern conveniences.
Value for Money
8.85
Overall good value for families given the central location.
Food and Beverage
8.85
Standard quality for this hotel tier.
Overall Experience
9.25
Guests expressed a high level of satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:04

Property Description

Discover the charm of Smartr Porto Gaia, your home away from home in the heart of Vila Nova de Gaia.

Comfortable Accommodations
Experience ultimate relaxation in one of our 17 air-conditioned rooms, each featuring a kitchen with modern amenities, plush down comforters, and private balconies to enjoy stunning views.

Convenient Amenities
Stay connected with complimentary wireless internet access and enjoy the ease of a virtual front desk, ensuring a seamless check-in and exceptional service throughout your stay.

Ideal Location
Perfectly situated within walking distance to Porto Historic Center and Ribeira Square, explore the vibrant local culture and nearby attractions, including renowned cellars and breathtaking riverside views.

Don’t miss out on this exceptional opportunity—book your stay at Smartr Porto Gaia today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pet max weight (per pet) in kg is 25

See all policies

Location

Guest Reviews

8.9
Based on 21 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
C
Catherine
8
Pros:

Close to a lot of activities by the river.

2025-10-12 via Nuitee
R
Ray
10
Pros:

Great location

2025-10-07 via Nuitee
M
Maria
10
Pros:

Kæmpe anbefaling af Smartr Porto Gaia. Vi boede der i 4 nætter. Fine værelser som er rene. Det ligger i kort gåafstand til Porto centrum. Der er masser af restauranter, Portvinshuse og liv i Gaia, hvor hotellet ligger. Hotellet har selv check in, som er nemt og fungere fint. Morgenmaden var virkelig lækkert, og ham der står for det, gør alt hvad han kan for at give dig den bedste service, og skaber god stemning. Vi oplevede ingen larm eller støj fra byen eller andre på hotellet. Man kan køre udvendige persienner ned, som tager larm og sollys.
Hvis vi kommer tilbage til Porto, skal vi 100% bo her igen.

2025-10-05 via Nuitee
A
Ann Hege
6
Vakre Porto
Pros:

Det var mye bilstøy på morgenen. Det var en del restauranter og kafeer på denne siden av elven. Gikk over broen, der var det butikker og restauranter overalt. Så for oss var selve beliggenheten bra.Siden vi liker å gå.

2025-09-25 via Nuitee
J
Jennifer
10
Pros:

Clean, comfortable and great location

2025-09-22 via Nuitee
L
Laura Jane partner
10
Pros:

I cannot recommend this place enough. Studio apartment was fantastically equipped. From olive oil sachets for cooking, to toiletries, tiny wardrobes and the tv thats also a mirror. Check in details came through early which was a big bonus. The building is in a really good location, just set back from the riverside. Supermarkets and cafes and restaurants on the street. The view from the rooftop bar and pool made it such a relaxing place to watch the sunset. The view is amazing. Staff were really friendly. A thoroughly good stay, have recommended to friends.

2025-09-18 via Nuitee
G
Gabriela
10
Close to the vibrant night life
Pros:

The location was exceptional and the view to the WoW new attraction was superb . We were three and had room 405. The couch was not a pull out couch so it was slightly hard for my taste. There was no warm water in the master bathroom shower, but I loved the fact that there were two bathrooms. And the main bathroom was spacious and comfortable. The breakfast was delicious and staff was extremely friendly and helpful. It had an elevator and also had a massage and spa which being a weekend was closed. The pool was more of a tank with resistance but there were always one or two people that did not mind. We loved our stay and will come back!

2025-09-17 via Nuitee
M
Marlene partner
8
Pros:

We didn't realize from the Expedia listing that this was more airbnb than hotel. At the end of a very long travel day we were stressed at having to create a whatsapp account and having to get a code and punch it in on a street side. I like a reception desk with a person to speak to.
Having said all that about the check in process, we had a really excellent stay. The place is spotless and well located. Absolutely everything provided and a small grocery shop close by.
No cleaning is provided during the stay. We stayed 6 nights and when we asked for clean towels and a tidy up on the afternoon of day 4 we were told no. After pleading, they did come in and empty our garbages that afternoon.
I would give a 4 out of 5, and the only point off is for the things we weren't told up front.

2025-09-17 via Nuitee
Y
Yadira
10
Pros:

Great

2025-09-16 via Nuitee
D
Daniel
10
Pros:

Proximité des resto's, transport, etc...
Musique provenant du quartier WOW, trop forte et très tardive!!

2025-09-15 via Nuitee
F
Fernando
8
Muy bonito
Pros:

Un apartamento moderno y muy bien situado, cómodo y bien equipado, pero sobre todo destacar el trato, la amabilidad y la profesionalidad de Sandra

2025-09-07 via Nuitee
O
Omar
10
Pros:

De 10

2025-08-15 via Nuitee
O
Olga Isabel
10
Apartamento ideal para familias.
Pros:

Ubicación del apartamento muy céntrico pero en una zona alejada del ruido .

2025-07-28 via Nuitee
J
Jakeline partner
10
Pros:

Fue una buena elección, especio moderno y limpio, cerca a restaurantes y sitios de interés. Para mejorar había cierto olor a cañería lo que era muy extraño por qué estaba muy limpia la habitación.

2025-07-12 via Nuitee
A
Amy family
8
Pros:

Close to port plenty of shops and restaurants just perfect for good week stays!

2025-07-10 via Nuitee
M
Marco partner
10
Pros:

Tutto veramente topppp!!!

2025-07-10 via Nuitee
I
Indira
10
Pros:

This property was absolutely beautiful!

2025-07-08 via Nuitee
A
Amber family_with_children
10
Pros:

The room was spacious, clean, and super comfortable. The bedding was luxurious. Sandra was very helpful and accommodating. I will definitely stay again.

2025-06-21 via Nuitee
V
VANESSA
2
Pros:

Razoável, desconfortável, péssimo atendimento, éramos uma família de 4 pessoas e não tinha suficientes travesseiros, sofá cama super duro e barulhento.

2025-06-08 via Nuitee
R
Roseane
10
Pros:

Excelente

2025-06-05 via Nuitee