Four Points BY Sheraton Austin Airport

Hotels
•
Marriott
3 (95 reviews)
7800 East Riverside Drive, Austin, Texas, 78744 , Austin , US
1-7377876054

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Pets allowed

Facilities

Free WiFi
Elevator
Free wired internet
Wheelchair accessible parking
Snack bar/deli
Self parking (surcharge)
24-hour fitness facilities
Wheelchair-accessible van parking
Wheelchair-accessible fitness center

Review Highlights

Pros:
Clean large rooms
Friendly professional staff
Cons:
Cleanliness issues
Concerns about the surrounding area

Categories

Cleanliness
2.39
Several reviews mention unclean sheets and bathrooms, indicating inconsistency in cleanliness.
Service
4.86
Staff were often mentioned positively, as they were described as friendly and responsive.
Location
3.4
The hotel is conveniently located but has issues with safety due to homeless individuals nearby.
Room Quality
3.85
Rooms were generally described as large and clean, though one review noted a dead lizard in the carpet.
Amenities
2.38
The hotel lacks certain amenities like a shuttle service, which impacted the value.
Value for Money
2.34
Several guests felt the hotel was not worth the price due to cleanliness and lack of included breakfast.
Food and Beverage
2.39
Food options nearby were mentioned, but breakfast was not included.
Overall Experience
2.36
Guests had mixed feelings about their stay but appreciated the hotel’s efforts to make things right.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:33

Property Description

Experience comfort and convenience at Four Points by Sheraton Austin Airport, ideally located for both business and leisure travelers.

Recreation at Your Fingertips
Stay active in our 24-hour fitness center or unwind with friends at our welcoming bar/lounge—a perfect way to cap off your day.

Dining Delights
Savor delicious meals at our on-site restaurant or grab a quick snack at the coffee shop/cafe, ensuring you're fueled for your Austin adventures.

Essential Amenities
Enjoy complimentary wireless and wired internet access throughout your stay. For your convenience, we also offer self-parking options, an elevator, and cozy communal spaces for relaxation.

Discover the perfect base to explore Austin’s vibrant attractions—reserve your stay today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 30

  • Pets

    Pet max weight (per pet) in kg is 14

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

3
Based on 95 reviews
Cleanliness: 2.39
Service: 4.86
Location: 3.4
Room Quality: 3.85
Amenities: 2.38
Value for Money: 2.34
Food and Beverage: 2.39
Overall Experience: 2.36
S
Sharai
10
Pros:

My new favorite Austin hotel

2025-10-13 • via Nuitee
U
Usman • family
4
Pros:

The reception staff was extremely unprofessional, also had to wait for half an hour for the room key despite no other guest.

2025-10-12 • via Nuitee
M
Maira • family
6
Pros:

The only issue we had was how loud the airco was and took all night anw morning to cool the room. We didn’t sleep all night because of the noise. Overall the rest of the hotel is perfect.

2025-10-12 • via Nuitee
L
Lisa
8
Pros:

My husband definitely got use out of the bar in the lobby. The bedding was so comfortable. I loved everything except the smell in the room. We stayed for 4 days and every time we left and came back the room had a horrible mildew smell. We noticed it on the first time opening the door. I would have given 5 stars if it didn’t have that mildew smell.

2025-10-11 • via Nuitee
S
Sharai
10
Pros:

My favorite hotel in Austin so far.

2025-10-11 • via Nuitee
B
Barry
8
Pros:

Bar and restaurant not available later in evening when I arrived. Room and facility was very clean and contemporary. Some echoes and reflection of noise. Overall good experience and value

2025-10-10 • via Nuitee
L
Laura • family
10
Pros:

Great staff and hotel! Everyone very friendly and the amenities super nice. Very clean and soo comfortable! Slept great! Shout out to the great staff again!

2025-10-09 • via Nuitee
M
Melissa
8
Pros:

Great staff, location, bar, and restaurant. Loved having a spacious room without carpet. There was a smell to the room I really didn’t like. Seems to me they should change cleaning fragrance but overall a great stay.

2025-10-08 • via Nuitee
S
Spencer
10
Pros:

Best 4 points in Texas by far

2025-10-07 • via Nuitee
J
jose
4
Pros:

I reserved 2 rooms on line . I had to wait 30 minutes for my second room , it was dirty from previous guests , very noisy at 6 am and also one next to the laundry room and the second next to the elevators . Not acceptable

2025-10-06 • via Nuitee
J
Jason
10
Pros:

Super clean, very close to airport, downtown and COTA. Not a single complaint.

2025-10-06 • via Nuitee
S
Susan
10
Pros:

New hotel near the Austin Airport that was impeccably clean with great customer service. Hotel room was very spacious which I needed for two teenage grandchildren.

2025-10-05 • via Nuitee
A
Alvaro
10
Pros:

Nice, clean, new. Very convenient to AUS.

2025-10-05 • via Nuitee
M
Matthew
8
Pros:

Bed sheets were not clean. They were not changed from the last visitor stay.

2025-10-04 • via Nuitee
E
EDUARDO
10
Pros:

Clean hotel and good location

2025-10-04 • via Nuitee
H
Homero
10
Pros:

Nice clean hotel, and the rooms are nice and clean , the staff very friendly and nice, overall I would recommend this hotel

2025-10-02 • via Nuitee
P
Patricia
8
Pros:

Very convenient and nice.

2025-10-01 • via Nuitee
K
Karen
10
Pros:

Room was large and clean. Nice toiletries provided.

2025-09-26 • via Nuitee
R
Richard
10
Pros:

Big, clean rooms, professional staff, nice bar area in the lobby.

2025-09-26 • via Nuitee
O
Orlando
10
Pros:

Good place to stay

2025-09-25 • via Nuitee