Hillcrest Liverpool Central

Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.

Decent location for pubs etc

Good location. Unfortunately the lift wasn't working so had to walk up 6 floors.

Absolutely shocking hotel rude staff and full of junkys

Staff helpful.

Room was very small, very basic, bed was tiny. No view. Stairway was grubby and intimidating, was worried about fire risk too. even though we had already paid, we didn’t stay. Location was good but the price did not match the room or hotel standards.

Got this as let down from another accommodation lift wasn’t working but wasn’t to fussed as the room I got for the reduced priced was excellent

Nothing to like about this property . We were.5 floors up with no lift no email to let me know .it was broken I would have cancelled. If informed. Rooms tiny smelly stuck of weed..got moved to lower floor but that room was worse . The place is a wreck look elsewhere

Lifts not working and stairs a bit taxing.

The hotel was very central was clean on arrival unfortunately the lift was broken but would stay again.

The lift has not been working for over 6 months, no attempt to repair. Accommodation was no the 5th floor. Reception on lower ground floor. Despite being informed after my booking I had no reply to state which floor my accommodation would be. Impossible scenario at check in.

Unfortunately, the lift was not working whuch meant a rather gruelling climb up uneven and narrow steps to the 6th floor. 8 floors in total as reception is UG. Not brilliant. The bedroom was fine, but the mattress almost flat with overuse. No springs left. The en suite very shabby with the basin hanging at an angle. On the positive the wayer was hot. Nice touch with a clean kettle and hot drinks in the room.

Room was advertised as delux… far from. Room advertised as having a city view… one small window almost too high up to see out of and limited view. Room on top floor and lift out of action. Only told on arrival. Not a great experience.

Todo perfecto, la habitación pequeña pero comoda, lo unico no anduvo el ascensor mientras duró nuestra estadía y subir 5 pisos por escalera despues de estar caminando todo el dia se complicaba

The hallway upon entrance stunk absolutely smelt of sweaty feeeeet!!
The where holes in the walls right around the stairs going up to floor 6.
The lift was out of order.
We asked for a plate for our room as most hotels have this however the way we was spoken too was disgraceful.

The bedding and shower area was filthy.
The shower wouldn’t drain properly when I decided to clean the shower and get one.

Overall experience.
Would not come here again and would not refer to a friend however it is more acceptable than if you was to get a hostel or motel abroad.

Overall for a backpacker is a good short stay hotel !

Could do with a lick of paint but very clean room and bathroom, comfy bed, good location. Overall great value for money

My original room was on the 5th floor and I was notmtold that the lift had been out of order for 6 moths! Had I known I wouldn't have booked the room. I was moved to a 2nd hotel No 105 about 5 mins walk away. The room was on the first floor. Fine. From about 18:00 to 02:00 I was subjected to the beat of a heavy base guiter and drums.They reverberated throuth the walls and floor and the bed frame making it impossible to sleep. The kettle had to be changed and the remote for the tv only had one battery in it. These things shoulld have been rectified before I checked in. Also the breakfast that was promised on the web site was not available.

Arrived and had to navigate steps down to reception. Then got told lift not working.
Our bonus was they'd moved us to the third floor from the sixth.
Managed to find out room which was very cramped and poorly laid out.
The stairs looked as if they hadn't been cleaned or maintained in quite some time.
Bed looked as if it had been made by a child using scrap timber and was not particularly comfortable.
View from room not very pleasant and it was very noisy.
Believe this establishment was only created around 18 months ago, it looked and felt more like 18 years, with nothing done in the interim.
overall was so bad, we checked out after one night and found another much nicer establishment.

The experience was OK at this

the front fire door was locked unbearable