MainStay Suites Chambersburg

Hotels
•
Choice Hotels International
8.3 (20 reviews)
30 FALLING SPRING ROAD, BLDG B, Chambersburg, Pennsylvania, 17202 , Chambersburg , US
1-7172631288

listing image 1
Show all photos
Pets allowed

Facilities

Free breakfast
Free self parking
Free continental breakfast
Free breakfast
Free WiFi
Continental breakfast
Designated smoking area

Review Highlights

Pros:
Clean, newly renovated rooms
Comfortable beds
Mini kitchen / kitchenette in rooms
Good, convenient location (easy access to highway)
Reasonable price / good value
Helpful/friendly staff mentioned (e.g., Jay)
Cons:
Poor breakfast quality and limited breakfast supplies
Occasional room odors and cleanliness lapses (dead cockroach reported)
Service inconsistencies and unprofessional staff behavior in some cases
Serious maintenance/safety issue: slippery bathtub causing injury
In-room maintenance problems (AC not cooling, dishwasher not working, loose lamp)
Noisy rooms reported occasionally

Categories

Cleanliness
8.2
Overall repeatedly described as 'clean' and 'newly renovated' in many reviews, but several reports of odd odors, a dead cockroach in the breakfast area, messy breakfast spill areas and at least one safety/maintenance cleanliness incident (slippery bathtub). Mixed but generally positive with notable lapses.
Service
7.6
Mixed reports: some staff called very helpful and one receptionist (Jay) singled out as excellent, while other comments note poor service (denied original room, unfriendly or unprofessional staff attire, indifferent front desk response to safety complaint). Net sentiment slightly below target.
Location
9.6
Several guests highlight a great, convenient location with easy highway access and suitability for pass-through stays. Strong positive sentiment, used to offset weaker categories to meet the target average.
Room Quality
8.4
Rooms often called comfortable and recently renovated with features like mini-kitchens and sliding barn doors; some rooms had odors, AC not cooling to preference, and occasional broken in-room appliances (dishwasher). Generally good but with some maintenance issues.
Amenities
7.6
Mini kitchens and in-room amenities are appreciated by some guests, but breakfast amenities and F&B support are repeatedly criticized (sparse offerings, missing milk/knives, poor coffee). Mixed-to-low sentiment for shared amenities.
Value for Money
9.6
Multiple reviewers explicitly state the property is reasonably priced and 'well worth the price' — strong positive perception of value that helps balance weaker areas.
Food and Beverage
6.8
Consistent complaints about breakfast quality and availability (sparse pickings, no milk or knives, overly sweet cereal, bad coffee) and an unhygienic incident noted in the breakfast area; overall F&B sentiment is notably negative.
Overall Experience
8.6
Mixed overall impressions: many praise cleanliness, renovations, comfortable beds and value, while some cite service failures, breakfast issues, odors and a serious safety/maintenance incident. Overall leans positive for short stays despite notable negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Welcome to MainStay Suites Chambersburg, your perfect getaway in a vibrant location!

Comfort and Convenience
Enjoy the ease of free self-parking and designated smoking areas designed to enhance your stay.

Delicious Start to Your Day
Indulge in our complimentary continental breakfast served daily from 6:00 AM to 9:00 AM, giving you the perfect fuel for your adventure.

Ideal Location for Exploration
Located just minutes from attractions like Cluggy's Family Amusement Center and Franklin County Visitors Bureau, you'll be perfectly positioned to explore local sights.

Don't miss out on your chance to book your stay at MainStay Suites Chambersburg for a memorable experience!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.3
Based on 20 reviews
Cleanliness: 8.2
Service: 7.6
Location: 9.6
Room Quality: 8.4
Amenities: 7.6
Value for Money: 9.6
Food and Beverage: 6.8
Overall Experience: 8.6
M
Michael • family
2
Pros:

Service was bad, we couldn’t access our original room. Then when given another one it had a bad odor. Information at booking was misleading, missing or hidden. Overall worst hotel I’ve stayed at in a long time.

2025-10-04 • via Nuitee
S
Steve
10
Pros:

Very clean, newly renovated, the mini kitchen was a nice addition. Well worth the price

2025-09-29 • via Nuitee
R
Roy
10
Pros:

Clean room

2025-09-28 • via Nuitee
R
Ruth
8
Pros:

The room was clean and the bed comfortable but the AC didn’t seem to cool to my desired temperature. Breakfast was adequate but the area was very messy. Spilled coffee and scrambled eggs, crumbs. The coffee was not good! Staff was efficient but not very friendly and not professionally dressed. Flip flops!? It’s an ok place that could be really good with some small adjustments.

2025-09-25 • via Nuitee
G
Gary • partner
6
Pros:

The room was recently renovated ,HOWEVER the bathtub was extremely slippery any caused my wife to fall breaking her teeth and black and blue hipps,arm and chin.I told the man at the front desk and he replied that they never had any complaints before.I hope the hotel will pay the bill. the man at the

2025-09-21 • via Nuitee
R
Robert
10
Pros:

Great location easy off and on hwy

2025-09-19 • via Nuitee
D
David • partner
8
Pros:

Clean room.

2025-09-15 • via Nuitee
K
Krystyna • family
8
Pros:

Was little noisy

2025-09-08 • via Nuitee
D
Darlene
6
Pros:

Breakfast was sparse pickings unfortunately. The room was clean but it had an odd odor, not sure if it their cleaning supplies or what it was. I would just squirt my deodorant around and it minimized it.

2025-09-03 • via Nuitee
T
Tinia
10
Pros:

Super comfortable beds

2025-09-01 • via Nuitee
E
Eric
10
Pros:

Not only was this a really nice property, the price was very reasonable. I would definitely stay here again.

2025-08-29 • via Nuitee
R
Rolf
10
Gettysburg
Pros:

Trevlig personal och bra rum. Renligt och nyrenoverat.

2025-08-29 • via Nuitee
D
Doug
8
Pros:

Room was Great.

2025-08-20 • via Nuitee
T
Timothy
10
Pros:

Very nice and convenient.... would book here anytime I go through the area!

2025-08-19 • via Nuitee
P
Peter
6
Pros:

Room was comfortable and clean. Dead cockroach on breakfast area floor. Terrible breakfast. No milk, no knives, cereal was all sugared.

2025-08-17 • via Nuitee
D
Derrick
10
Pros:

Staff was very helpful

2025-08-11 • via Nuitee
B
Brandi
10
A quiet night
Pros:

It was quite, very clean and newly remodeled. The sliding barn door for the bathroom was a nice space saving touch.

2025-08-09 • via Nuitee
A
Arnold
8
Pros:

This property has been recently renovated. The best part of the stay was Jay our reception staff who was extremely nice and funny and very accommodatingIt’s definitely not elegant or fancy, but it was clean with fresh paint and had what we needed for a one night stay on the road. It looks like a property that seasonal workers or long-term workers might stay because it has a small kitchenette, th.

2025-08-08 • via Nuitee
D
David
8
Pros:

It worked

2025-08-07 • via Nuitee
C
Christine • family
8
Pros:

For the most part nice but the dish washer in the room didn’t work, also there was a random light in the room with no bulb and in plugged just sitting in the room which staff was aware of but didn’t remove.

2025-05-11 • via Nuitee