Budget Inn By OYO San Augustine

Hotels
•
OYO AMER
6.7 (14 reviews)
103 US-96, San Augustine, Texas, 75972 , San Augustine , US
1-347-752-4259

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Facilities

Fitness facilities
ATM/banking
Fireplace in lobby
Free breakfast
Free self parking
Beach umbrellas
RV, bus, truck parking (surcharge)
Free continental breakfast
Accessible shuttle
No accessible shuttle
See all facilities

Review Highlights

Pros:
Low price / good value
Convenient location for some guests
Air conditioning worked
Some guests found rooms clean and beds comfortable
Multiple guests said they'd return or loved the stay
Cons:
Rooms dirty, smoking smell, flies/spiders and need for deep cleaning
Check-in/out handled at adjacent convenience store (unprofessional)
No breakfast despite advertising; coffee/charges inconsistency
Poor manager/service attitude and billing issues
No WiFi, no ice, TVs not working, key card problems
No pest control and general need for room upgrades
Noisy location for some guests

Categories

Cleanliness
5.5
Multiple guests reported dirty rooms, smoking smell, flies and spiders, and bathrooms needing deep cleaning and repainting; some guests did report rooms as "clean," so overall cleanliness is below average.
Service
5.6
Frequent complaints about check-in/check-out being handled at a convenience store, poor manager attitude, billing/charge issues, and front-desk errors (issued key to occupied room); service is noticeably below standard.
Location
8.8
Several guests praised the location and price convenience; one review noted noise, but overall location is viewed positively for travelers seeking value.
Room Quality
5.7
Issues reported with hard beds, upside-down fittings, non-working TVs in some rooms and general need for upgrades; occasional reports of comfortable beds balance the negatives to a slightly below-average score.
Amenities
5.4
Guests reported no WiFi, no ice, broken TVs, and advertised breakfast not provided; air conditioning worked well in at least one report, so amenities are somewhat lacking.
Value for Money
8.8
Multiple guests described the motel as cheap and suitable for the price, indicating strong perceived value despite service and cleanliness issues; some billing complaints moderate this positively skewed rating.
Food and Beverage
5.2
Repeated complaints that advertised breakfast was not provided (or was minimal), charges for coffee, and no ice available — overall food & beverage offerings are poor.
Overall Experience
8.6
Reviews are mixed: several describe an awful experience due to cleanliness and management, while others say "loved it" and would return. Balancing the polarized feedback yields a positive-leaning overall experience for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Nestled in the charming town of San Augustine, Budget Inn By OYO welcomes you to a comfortable and convenient stay.

Recreational Opportunities
Unwind and recharge with our fitness center or relax by the fireplace in the lobby. Whether you prefer an active lifestyle or a cozy environment, we cater to all preferences.

Comfortable Accommodations
Each of our 21 air-conditioned rooms features private balconies, Smart televisions, and microwaves, ensuring you feel right at home during your getaway.

Delightful Amenities
Enjoy complimentary Wi-Fi, daily continental breakfast, and convenient dry cleaning services. Our 24-hour front desk is ready to assist with any needs, making your stay seamless and enjoyable.

Don't miss the chance to experience all that Budget Inn By OYO has to offer. Book your stay today!

Important information:

  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

6.7
Based on 14 reviews
Cleanliness: 5.5
Service: 5.6
Location: 8.8
Room Quality: 5.7
Amenities: 5.4
Value for Money: 8.8
Food and Beverage: 5.2
Overall Experience: 8.6
C
Charles
6
Pros:

Check in was at the gas station next door. Owners are trying to remodel but the rooms smelt of years of smoking, the room had flys in it, the clothing rack was installed upside down, the bed was hard and the location is noisy. Air conditioning worked well.

2025-07-24 • via Nuitee
T
Tanorra • family
4
Pros:

Upon denim I was issued a key to a room that was occupied and walked in on someone sleeping. That’s Gould never happen. There should be better management of rooms that are occupied or not. I also did not like the fact that I had to check in and check out at the convenience store next door. Apparently it’s owned by the same owners and they have no one on staff in the office at the hotel to assist the hotel guests. That’s tacky and unprofessional. Also, the rooms need to be upgraded. Walls need to be deep cleaned and repainted especially in the bathrooms. Overall, awful experience.

2025-06-25 • via Nuitee
N
Nicki
2
Pros:

Room was dirty, they didn't have ice and no free breakfast..Property Manager was very sure he wouldn't refund us our money. He didn't have a good attitude. Spider keep coming in room and he said that there was not going to spray for the bugs. Worst experience of my life.

2025-06-24 • via Nuitee
K
kenta
6
Pros:

No WiFi

2025-05-17 • via Nuitee
P
Parker
10
Pros:

Cheap clean motel, can't ask for much more

2025-04-22 • via Nuitee
B
Beverly
2
Pros:

Terrible

2025-04-11 • via Nuitee
G
Glanetta • family
10
Pros:

The price and the location was just what l needed.

2025-03-10 • via Nuitee
S
steven a
2
*NOT what advertises BEWARE!*
Pros:

BEWARE TRAVELER, This hotel is NOT what it advertises!
1) Had to wait 20 minutes at adjoining convenience store to check in
2) NO BREAKFAST as advertised!
3) Told by owner we had to give a good review to get 'free breakfast which turned out to be a cup of coffee
4) TVs Never worked first night
5) After second night had to PAY for Coffee
6) Second night Key cards would not work to get back in room on ALL 3 of our rooms
This place is NOT what is advertises! Never again!

2025-03-08 • via Nuitee
T
Trevor
10
Pros:

Loved it

2025-02-05 • via Nuitee
T
Trevor
10
Pros:

Will be back for sure

2025-02-05 • via Nuitee
T
Trevor
10
Pros:

The stay was great

2025-02-05 • via Nuitee
T
Trevor
10
Pros:

Great

2025-02-05 • via Nuitee
T
Trevor
8
Pros:

Nice place to stay rooms are clean and beds are comfortable.

2024-12-11 • via Nuitee
B
Bryan
4
Pros:

They charged me for the room at a different rate I have two separate charges and they told me you would credit me.

2024-10-06 • via Nuitee