Mcsrh Hotel -Hangzhou West Lake

Hotels
•
Independent
10 (2 reviews)
No. 8, Baochu North Road, Xihu District, Hangzhou, Zhejiang, 310000 , Hangzhou , CN
86-19550261016

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Television in common areas
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient delivery service
Cons:
Inconvenient location
Cleanliness issues

Categories

Cleanliness
10
The room and bathroom felt unclean with run-down floors and windows that didn't close tightly.
Service
10
The staff were very kind and friendly, providing great service.
Location
10
The location isn’t really convenient, with limited stores nearby, but ordering delivery was convenient.
Room Quality
10
The room did not feel clean and had issues with the floors and windows.
Amenities
10
The use of robots for room service delivery was a unique and enjoyable feature.
Value for Money
10
Based on service and amenities, perceived value aligns with expectations.
Food and Beverage
10
Ordering take out was very convenient, enhancing the experience.
Overall Experience
10
Despite some issues, the friendly service and unique amenities provided a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:13

Property Description

Welcome to Mcsrh Hotel - Hangzhou West Lake, where comfort meets convenience in the heart of Xihu.

Modern Accommodations
Indulge in one of our 80 air-conditioned rooms, each equipped with Smart televisions and complimentary wireless internet, ensuring your stay is both comfortable and connected. Experience the luxury of private bathrooms featuring showers, hair dryers, and slippers for added convenience.

Exceptional Amenities
Stay active with our 24-hour fitness center, or unwind in the inviting communal living room. With a 24-hour front desk, luggage storage, and laundry facilities, we are committed to making your stay seamless.

Dining & Event Space
Savor delectable meals at our on-site restaurant, and for business travelers, we offer comprehensive conference facilities, including meeting rooms for your professional needs.

Book your stay today at Mcsrh Hotel and embrace the wonders of Hangzhou!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 2 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Mie
10
Pros:

The staffs were very kind and friendly, and every day they clean my room. I'm very satisfied with their service.

2025-10-31 • via Nuitee
J
Jenni
6
Pros:

The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of noise. The bathroom didn’t feel too clean, luckily we had one time use towels (We avoided the towels.)

2025-10-12 • via Nuitee