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Facilities
Property facilities
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Free breakfast
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Meeting rooms
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Full-service spa
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Free WiFi
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Luggage storage
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Concierge service
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Wheelchair accessible
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Elevator
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Supervised childcare/activities
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Free breakfast
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Safe-deposit box at front desk
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Multilingual staff
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Front desk (limited hours)
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Porter/bellhop
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Full-service spa
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Meeting rooms
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Smoke-free property
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Snowboarding nearby
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Wedding services
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Tours/ticket assistance
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Wheelchair accessible parking
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Playground on site
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Cross-country skiing on site
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Free self parking
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Free valet parking
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Free buffet breakfast
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Shared refrigerator
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Housekeeping on request
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Hosted evening meal
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Change of towels (on request)
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Change of bed sheets (on request)
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Well-lit path to entrance
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
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Property Description
Experience unparalleled comfort and relaxation at Werrapark Hotel Heubacher Höhe, your gateway to the stunning Thuringian Forest.
Spa Retreat: Indulge in rejuvenating treatments at our spa, featuring a range of massages and facials designed to soothe both body and mind.
Culinary Delights: Savor delectable meals at our in-house restaurant, and unwind with your favorite drink at the bar/lounge. Don't miss our complimentary buffet breakfast served daily to kickstart your day.
Convenience & Comfort: Enjoy complimentary wireless internet, multilingual staff for personalized service, and hassle-free valet parking. Each of our 86 guestrooms offers modern amenities like washers/dryers and free international calls, ensuring you feel right at home.
Unwind and explore the beauty of nature around you – book your stay at Werrapark Hotel Heubacher Höhe today!
- Pool access available from 10:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Pets
Pets allowed
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Guest Reviews
Alles super.
Wir hatten 2 Übernachtungen mit Frühstück im Hotel gebucht.
Die Zimmer in sauber und in gutem Zustand. Die Freizeitangebote (Tischtennis, Pool, etc. ) sind schon etwas in die Jahre gekommen, aber Großteils okay.
Leider lässt der Umgang des Personals mit den Gästen sehr zu wünschen übrig. Wegen eines Fehlers wurde uns der Hund doppelt berechnet. Um dies zu korrigieren mussten wir 6! mal die Rezeption aufsuchen. Ein (bei 5. mal) statt einer Rückzahlung angebotenes Abendessen hätten wir vielleicht noch angenommen, waren aber an diesem Tag bereits anderweitig eingeladen.
Auch die zuvor bestellten und zugesicherten glutenfreien Brötchen waren nicht da - allerdings trotz nochmaliger Rücksprache auch am 2. Tag nicht. Der Hotelmanager hätte eventuell noch welche besorgen können, allerdings erst wenn das Frühstück vorbei ist und nach Check-Out.
Alles in allem haben wir ein Bett für 2 Nächte gefunden, viel mehr aber auch nicht.
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