NEW ROYAL INN

Hotels
Independent
8 (54 reviews)
379 Twelfth Street, New Westminster, British Columbia, V3M 1T8 , New Westminster , CA

Facilities

Front entrance ramp
Health or beauty spa nearby
Electric car charging station
Free WiFi
Designated smoking area
Bicycle rentals nearby
Hiking/biking trails nearby
Parking (limited spaces)
Free self parking
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Helpful and pleasant staff
Clean and comfortable accommodations
Cons:
Some noise from construction
Lack of a traditional check-in desk

Categories

Cleanliness
7.46
Many reviews noted the rooms were clean but there were concerns about some rooms still under construction.
Service
8.43
The staff was frequently described as helpful and pleasant, with good experiences noted during check-in.
Location
8.47
The location was mentioned favorably, with easy access to nearby restaurants and a nice environment.
Room Quality
7.92
The rooms were described as newly renovated and accommodating but had mixed reviews about comfort.
Amenities
7.95
Some amenities were available, but there were also mentions of missing items like towels and light bulbs.
Value for Money
7.91
Reviews implied that the stay was affordable and offered decent value for the price.
Food and Beverage
7.96
Limited information on food and beverage, but the presence of kitchens in some rooms was a positive aspect.
Overall Experience
7.93
Despite some negative aspects, the overall experience was seen positively by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:37

Property Description

Experience the comfort and convenience of NEW ROYAL INN, your ideal getaway in New Westminster!

Unmatched Location
Situated just a short drive from popular attractions like Metropolis at Metrotown and Simon Fraser University, you’ll find everything you need right at your doorstep.

Comfortable Accommodations
Relax in our 14 air-conditioned rooms featuring Smart televisions and complimentary Wi-Fi. Enjoy handy amenities including coffee/tea makers and bottled water to make your stay more enjoyable.

Easy Access and Amenities
With free self-parking and a 24-hour roundtrip airport shuttle available for a surcharge, your travel experience is made effortless. For the adventurous, explore nearby hiking and biking trails, or rent a bicycle to discover the stunning surroundings.

Don’t miss out—book your stay at NEW ROYAL INN today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 54 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
C
Crystal family
8
Pros:

bed was a bit too hard, a mattress topper would have made a very comfortable sleep, other than that , we would stay again if ever we need to be that way again

2025-10-06 via Nuitee
K
Kayla family
10
Pros:

The 2nd staying there and was over all happy with it!

2025-10-06 via Nuitee
B
Bryan
6
Pros:

Clean room great staff little loud at night. And not very hot water in the shower

2025-10-06 via Nuitee
A
AMIR partner
2
Pros:

Thi stay was the worse hotel i ever stayed. The room was dirty and there was a layer of dust over everything, the shower was very dirty with black marks on the ceiling, the toilet seat was broken, tables and all the surfaces was dirty. I have pictures but not able to upload here. I spoke with the manager and sent them the pictures but they didn’t do anything about it.

2025-10-04 via Nuitee
T
Tashia
8
Pros:

The parking was quite convenient and was free. The linens were nice and the couch was comfy

2025-10-03 via Nuitee
M
Maria
10
Pros:

Super clean and a surprisingly large room!

2025-09-29 via Nuitee
P
Peter
8
Pros:

You can only book online and there’s no front desk staff only the people from the security office next door.
There are 6 parking spots total and the rest would be limited street parking.
The hotel is practically new and very nice.

2025-09-29 via Nuitee
R
Ronda
10
Pros:

Nice clean, newly renovated room with lots of amenities.

2025-09-28 via Nuitee
J
Julia
10
Pros:

Staff was very helpful and pleasant!

2025-09-19 via Nuitee
D
Deren
10
Pros:

It actually was more like staying in an apartment then a hotel which i appreciated.

2025-09-19 via Nuitee
L
Lakpa family
10
Pros:

It’s a new hotel so it smells fresh paints. We’re four people stayed for two nights. But it’s not for cooking people though!!

2025-09-14 via Nuitee
J
Jan family
2
Pros:

This property is an old office building that's been converted into hotel rooms. There was NO registration desk for check in, NO maid service or other amenities. We had to hunt down someone to get one key (we requested 2), the "office" door on the outside of the building was bolted shut & you entered through a hallway. We needed extra towels, & light bulbs for the bathroom, an extra lamp as there was no light in the bedroom area. You could not walk between the beds & the shower floor was slippery and a hole where it drained was dangerous. The little gal hanging out was pleasant & helpful but it was scary trying to check in with all the doors locked & no notification of what to do or who to call after paying for 3 nights.There were no restaurant's close, no brochures about the area & nobody to direct us anywhere. I never received a lodging receipt for our stay. If we could have found another room on the Labor Day weekend we would not have stayed here. I would not recommend this "hotel"!!

2025-09-04 via Nuitee
S
Shane
8
Pros:

Fast, efficient check-in and check-out!

2025-09-03 via Nuitee
D
Daniel family
10
Pros:

Clean! Private ! Peaceful!

2025-09-02 via Nuitee
E
Erynn family
10
Pros:

Me and my boyfriend stayed here after driving all the way from Calgary AB. This was a great stay with convenient parking at the back which was free. If we stayed here longer than 3 days it would be perfect as it had dishes and a microwave in the suit. The security on the doors made it feel extra safe as well. Highly recommend!

2025-09-01 via Nuitee
P
Paramjot
6
Pros:

Good

2025-08-31 via Nuitee
F
Felisha family
10
Pros:

Clean, friendly staff, answer promptly. Limited parking spaces in back (6).

Staff is not on site, you have to call them.

2025-08-31 via Nuitee
O
Olivier
10
Pros:

Very clean

2025-08-30 via Nuitee
M
Mark partner
10
Pros:

Great!

2025-08-28 via Nuitee
S
Shane
10
Pros:

Swift, smooth, no-hassle check-in and check-out. :-)

2025-08-27 via Nuitee