Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Smoke-free property
Tours/ticket assistance
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Great location
Helpful staff
Wonderful views
Cons:
Long lift wait times
Parking difficulties
Service issues at checkout
Amenities not as described

Categories

Cleanliness
7.83
Several reviews highlight cleanliness, but the negative experiences affect the overall sentiment.
Service
9.8
Most reviews mention helpful staff, although there are negative reports about service relating to check-out issues.
Location
9.84
Guests consistently praise the location as excellent and convenient for exploring.
Room Quality
9.79
Many guests appreciated the modern and clean room quality.
Amenities
7.82
Mixed feedback regarding amenities; issues noted with the spa and parking.
Value for Money
8.78
Some value concerns were expressed, especially regarding amenities and facilities.
Food and Beverage
8.83
No reviews discuss food and beverage; assigned average for this hotel tier.
Overall Experience
9.3
Overall positive sentiment with some significant issues impacting certain experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:33

Property Description

Experience the vibrant ambiance of Queen's Wharf Residences, your ideal urban retreat in the heart of Brisbane.

Exceptional Amenities
Unwind in our luxurious outdoor pool or elevate your fitness routine in our state-of-the-art fitness center. With complimentary Wi-Fi, staying connected has never been easier.

Comfortable Accommodations
Choose from 190 spacious, air-conditioned rooms featuring fully-equipped kitchens, inviting separate living areas, and 45-inch flat-screen televisions to elevate your stay.

Prime Location
Nestled in Brisbane's Central Business District, you're just steps away from iconic landmarks such as Treasury Casino and Queen Street Mall, making exploration effortless and enjoyable.

Secure your stay at Queen's Wharf Residences now for an unforgettable getaway!

Important information:

  • Alcohol is not served at this property.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Food & Beverage

    No alcohol served onsite

  • General

    Events/parties not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 47 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.84
Room Quality: 9.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
G
Gregory family
10
Pros:

Outstanding units and excellent staff assistance

2025-10-09 via Nuitee
L
Laura
10
Pros:

Room was very modern, stylish and had everything could possibly want including spa level body and hair shower products for guests to use, smelt amazing!

2025-10-04 via Nuitee
D
DAN YAN partner
10
Pros:

great place very clean

2025-09-25 via Nuitee
R
rachael
10
Pros:

Upgrade, great view, small but modern. Nice balcony for fresh air. Will stay again

2025-09-22 via Nuitee
S
Stephen
10
Pros:

Clean and easy

2025-09-21 via Nuitee
N
Nadine partner
10
Pros:

Awesome views from my apartment. Easy walking access to everything. Absolutely loved it.

2025-09-17 via Nuitee
K
Katrina
10
Pros:

will definitely stay there again

2025-09-09 via Nuitee
Y
Yvonne family
10
Pros:

Helpful staff

2025-09-06 via Nuitee
V
Verified traveler
6
Terrible Place to Stay!!
Pros:

Terrible place to stay!
Waiting on average 25mins for a lift is ridiculous.
Constant banging on the walls from the room next door at random times throughout the night gave me a heartattck at 3am.
Requested 11am checkout night before, girl said all good put it in the system, get a call at 10.15am from a rude staff member saying I have missed checkout by 15mins, I told her I requested an 11am checkout last night, she did not care or try to be accomatading. 5mins later loud thumping on the door from housekeeping who where just as rude.
Would never recommend staying here!!

2025-09-05 via Nuitee
B
Bodil
8
Parking- very difficult unclear instructions
Pros:

Parking - terrible instructions
Very difficult to get to and find
Obviously an issue as other guests complained about the same challenge
Apartment was excellent

2025-09-01 via Nuitee
B
beatrice partner
2
Pros:

Was so disappointed during my stay, after check out forgot a bottle of perfume . Rung the following day to ask if house keeping had found it while cleaning the room. We were told the room had not yet been cleaned and they would let us know. Mind you that was a day after check out. So to me that meant rooms aren’t cleaned for days. And also the staff are dishonest. I have stayed at plenty hotels where I have left stuff behind and able to recover them. Do not recommend

2025-08-28 via Nuitee
G
Georgia
10
Great views and new residence
Pros:

Great location to explore Brisbane, enjoy the wharf precinct and casino - short walk to things to see and do. Room was brand new with everything you need. Great views of the city and river! Would stay again, loved it.

2025-08-25 via Nuitee
S
Southern Cross partner
10
Pros:

Location was amazing as expected. Unit was clean and modern. I cant believe they've built a brand new apartment block with physical keys to enter the door, only 3 lifts which leads to huge wait times to get up to your floor, and non block out blinds. Dont have a big night at the casino unless you want the sun waking you haha

2025-08-19 via Nuitee
T
Tina partner
10
Pros:

Fabulous! Only negative would be the slow lifts and keys to doors, one would expect more modern locks on a brand new build

2025-08-18 via Nuitee
A
Andrew
10
Pros:

Enjoyed the location and style

2025-08-14 via Nuitee
D
Dale family
10
Pros:

Wonderful property and the staff were excellent. Also everything we needed was close by. Was a safe neighbourhood to walk around in.

2025-08-14 via Nuitee
I
Insup
10
Amazing brandnew
Pros:

It was amazing with all the brandnew facilities.

2025-08-13 via Nuitee
A
Abbie
10
Pros:

What an absolute gem for a reasonable price. The 2b apartment was spacious, clean, modern, stylish and had all the necessities. Great location to the city, river, south banks and beyond. My only note, we had a coffee machine although no coffee or milk.

2025-08-12 via Nuitee
B
Ben
10
Pros:

It was fantastic

2025-08-11 via Nuitee
S
Sarah partner
6
Pros:

The parking was difficult to find & get into and expensive, other carparks nearby are $20 on weekends, I would have used different option if i had known beforehand. There was no room service and the room had no microwave, there was a coffee pod machine but no milk frothing machine so can’t make coffee with warm milk. The spa had no water, sauna wasn’t hot & steam room not working as door didn’t close properly so couldn’t use facilities i had planned to whilst staying there. Over priced given not able to use facilities & poor room amenities. I wish i stayed somewhere else like Star casino hotel as they have same price range but with more inclusions.

2025-08-10 via Nuitee