Tru by Hilton Chapecó

Hotels
•
Intercity Hotels
9.6 (20 reviews)
Avenida Porto Alegre 837, Chapecó, SC, 89802-131 , Chapecó , BR
55-1151896562

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free breakfast
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean and modern
Great service
Cons:
Initial operational issues like elevator malfunction

Categories

Cleanliness
9.52
Very clean, everything was new and well maintained.
Service
9.72
Attentive reception and excellent service, although there was a delay during check-in.
Location
10
Super well located, making it convenient for travelers.
Room Quality
10
Comfortable beds and well-furnished rooms.
Amenities
9.02
Standard quality for this hotel tier.
Value for Money
9.52
Great value for the price, especially for a new hotel.
Food and Beverage
9.02
Good breakfast but room for improvement.
Overall Experience
10
Overall excellent, met my expectations fully.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:05

Property Description

Experience a refreshing stay at Tru by Hilton Chapecó, where comfort meets convenience in the heart of the city.

Modern Rooms: Unwind in one of our 137 spacious, air-conditioned rooms featuring Smart televisions. Stay connected with complimentary wireless internet access, or enjoy your favorite shows on cable programming.

Delicious Breakfast: Start your day right with our complimentary buffet breakfast, served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM, ensuring you’re fueled for your adventures.

Prime Location: Ideally situated within a short distance from local attractions such as Santo Antonio Cathedral, Colonel Bertaso Square, and Ecoparque, our hotel offers easy access to the best of Chapecó.

Don’t miss out on a memorable stay; book your room today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 7 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.6
Based on 20 reviews
Cleanliness: 9.52
Service: 9.72
Location: 10
Room Quality: 10
Amenities: 9.02
Value for Money: 9.52
Food and Beverage: 9.02
Overall Experience: 10
C
Cristina
10
Pros:

cafe da manha maravilhoso , tem tudo , para quem e saudavel tb tinha tudo .. hotel novinho , limpo , localizado

2025-10-11 • via Nuitee
F
FLAVIENE
8
Pros:

Cafe da manhã otimo

2025-10-09 • via Nuitee
A
Aury
8
Pros:

Quarto limpo.

2025-10-07 • via Nuitee
R
Ronald
10
Pros:

Ótima pernoite! Hotel novo, tudo perfeito. Café da manhã muito bom. Bem localizado, comércio e restaurantes próximos.

2025-10-01 • via Nuitee
R
Rosilene
10
Pros:

Tudo muito limpo quarto muito agradável toalhas e roupa de cama muito boa

2025-09-26 • via Nuitee
P
PATRICK
8
Top
Pros:

Estadia confortável ,concerteza voltarei

2025-09-14 • via Nuitee
P
Paulo Eduardo
10
Cama espetacular
Pros:

Ótima estrutura e atendimento
Cama e jogo de lençóis muito confortáveis

2025-09-09 • via Nuitee
A
André Luiz
10
Pros:

Excelente. Tudo novo. Arrumado. Perfeito.

2025-09-06 • via Nuitee
V
Verified traveler
10
Pros:

Muito bom, excelente custo benefício. Hotel novo

2025-08-31 • via Nuitee
V
Verified traveler
6
Boa estadia
Pros:

Estadia boa considerando que o hotel acabou de abrir. Recepção atenciosa, quarto confortável, escuro e silencioso e um bom café da manhã. Pontos a melhorar comuns de início de atividades, como por exemplo: elevador que pifou, chuveiro que demora a esquentar e algumas faltas de acabamentos.

2025-08-20 • via Nuitee
J
Julio
10
Pros:

Muito bom, tudo novo, é ótimo atendimento

2025-08-16 • via Nuitee
F
Fernanda
10
Estadia
Pros:

Tudo bom
Bom

2025-08-04 • via Nuitee
S
Stephanie Cristina Böhme
10
Pros:

Perfeito!

2025-08-03 • via Nuitee
S
Saumya
10
Pros:

Excellent

2025-07-29 • via Nuitee
L
Leandro
10
novo e com preço justo
Pros:

hotel novo e moderno, super bem localizado. recomendamos com preço justo.

2025-07-28 • via Nuitee
G
Gian
10
Pros:

Hotel novo, faz 30 dias que inauguraram!!!

Tudo novo

2025-07-21 • via Nuitee
M
Marcia
8
Pros:

Apenas o aatendente que fez nosso check-in estava bem enrrolado, se perdeu, teve que começcar tudo de novo e demoramos um pouco.

2025-07-07 • via Nuitee
E
Eidrian
10
Ótimo local
Pros:

Foi muito bom local limpo e organizado, café da manhã muito bom

2025-07-06 • via Nuitee
F
Fabiano
10
Excelente
Pros:

Está entre os melhores hotéis que já me hospedei.

2025-07-01 • via Nuitee
D
Dante
10
Excelente!!!!!
Pros:

Ótimo hotel, Novo e impecavel. Atendimento excelente e ótimo custo beneficio em chapecó.

2025-06-13 • via Nuitee