Mason & Fifth - Westbourne Park

Hotels
Independent
8 (135 reviews)
11a Woodfield Road, London, England, W9 3RE , London , GB

Facilities

Fitness facilities
Free bicycles on site
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Outdoor furniture
Elevator
Fitness facilities
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent amenities
Cons:
Housekeeping frequency
Small TV
Overpriced breakfast

Categories

Cleanliness
6.89
Some complaints about housekeeping frequency.
Service
8.86
Front desk staff were very friendly and helpful.
Location
8.4
Well located near Portobello Road.
Room Quality
8.35
Spacious and cozy room for solo travelers.
Amenities
8.38
Great amenities including gym, sauna, and pool.
Value for Money
7.84
Standard quality for this hotel tier.
Food and Beverage
7.39
Overpriced pastries in the lobby, room for improvement.
Overall Experience
7.86
Had a pleasant stay, would visit again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:00

Property Description

Experience a delightful stay at Mason & Fifth - Westbourne Park, where comfort meets convenience in the heart of London.

Recreation & Relaxation
Unwind in our state-of-the-art indoor pool or break a sweat in our fully-equipped fitness center. After a long day, retreat to our communal living room for a cozy atmosphere.

Dining & Refreshments
Savor delectable meals at our onsite restaurant or grab a quick snack at our charming coffee shop/café. Don’t forget to wind down with a refreshing drink at the bar/lounge, perfect for any occasion.

Comfort & Connectivity
Choose from 83 thoughtfully designed guestrooms featuring pillowtop beds and premium bedding. Enjoy modern conveniences like complimentary Wi-Fi and flat-screen TVs, along with private bathrooms that include designer toiletries.

Book your unforgettable experience now and indulge in the perfect London getaway at Mason & Fifth!

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 135 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
P
Peggy
10
Pros:

I loved this property! It was clean and had a comfortable bed and nice shower. Laundry was a big plus! It’s a 5 to 10 minute walk to the tube and buses. Great for longer stays.

2025-10-11 via Nuitee
M
Mamdouh
10
Pros:

Amazing modern hotel with stylish rooms, lots of communal areas, restaurants, pool, and a gym.

2025-10-09 via Nuitee
J
Jaime family
10
Pros:

Rooms were very clean

2025-10-08 via Nuitee
C
Chante partner
10
Pros:

Great staff

2025-10-08 via Nuitee
S
Sanika
10
Pros:

Great stay, has a beautiful view from the top as well! Easy access to Paddington and Kensal rise

2025-10-07 via Nuitee
G
Gbemisola
10
Pros:

Love this hotel.. the best blend of warmth, luxury and comfort in the heart of hotel. Beds are busy, staff are helpful beyond measure. Gym is well equipped, not just a few machines and spa is wonderful. I will definitely be back again. thanks all

2025-10-06 via Nuitee
N
Natalie
8
Pros:

Great hotel would stay again - new clean, spa amazing! But missing some things that made the stay challenging for an older female like a shelf to put things in the shower, a top sheet if you sleep hot, couldn’t turn the fan/ac on for some reason to circulate air and kitchen is only meant for heat up meals or pasta and sauce. Nothing to clean dishes with like a sponge or dish towel. Missing things to actually cook. No mixing bowls or trays for oven to bake anything in. Still great to have the facilities to use.
Tv also has the BBC radio channels on it if you like music.

I didn’t ask at the desk because they never answered my email during an entire week on not being able to access the app and when I asked for something else most hotels provide I was sent to the high street at night to buy myself.
I would stay again and bring a few things with me and hit a dollar store. This is not a luxe hotel experience. No slippers, shower cap or anything but really nice shampoo body wash conditioner. Bed is good too.

Great concept and close to good areas (15 min walk).

If coming from Gatwick take train to Farrington stop then 1 minute easy transfer to tube - easy with luggage!

Spa has all gender change rooms a bit weird at first but it’s really just to store your things and the showers are completely locked and private. Most people change in room anyways.
Gym really nice and has massage guns and filtered water.

2025-10-06 via Nuitee
J
Julie partner
10
Pros:

Lovely spot with excellent service and many conveniences. A short walk to Portobello Road plus a metro station and bus stops nearby to take you to other parts of the city.

2025-10-06 via Nuitee
D
Dhruti partner
10
Pros:

This place is amazing - it’s like a resort hotel in the heart of Notting Hill. Beautifully styled but with real substance to back it and friendly staff, the cafe is brilliant, the spa is luxurious, there’s free classes and film screenings and an amazing vinyl listening lounge. Can’t believe how good it was!!

2025-10-02 via Nuitee
J
Jonathan
10
Pros:

We had a great stay in this modern and comfortable hotel.

2025-10-01 via Nuitee
P
Paul
10
Pros:

Great pool great location great people

2025-10-01 via Nuitee
L
Lauren
8
Pros:

The concept is cool but, I’m sad to say, the execution leaves a lot to be desired. This long stay hotel only opened in June and it’s already feeling a little worse for the wear. The common spaces are beautiful, and the gym is great, but the rooms are a little small and sparse (and have awful bathroom and vanity lighting for such design focused hotel!). The worst part, however, was the cleanliness. They don’t clean daily or even every other day so people would leave huge bags of garbage (and dirty diapers!) in the hall, just making it feel a little junky. I was also quite grossed out to find one of the pans in my cabinet was covered in grease because it hadn’t been cleaned between guests.

2025-10-01 via Nuitee
S
Steven
10
Great stay
Pros:

Brilliant service from staff. Clean and spacious room. Nice spa.

2025-09-30 via Nuitee
R
Robert
10
Pros:

Friendly helpful staff. Very clean. Excellent facilities.

2025-09-29 via Nuitee
J
Jeanne M
8
Pros:

Loved the pool and the gym. More information was needed about the room and the hotel in general. We had to loosen a light bulb to turn off the lights. Our travel mate slept with the lights on because she couldn't turn them off either. a button on the side of electrical outlets shut off the power! Several advertised amenities were not available to us as our room keys didn't operate them, including the "listening room" and the "cinema room." Rooms shown online with chairs that were not in the room.

2025-09-29 via Nuitee
J
Jeffrey partner
10
Pros:

We loved everything about our stay here. Short walk to the tube, a small grocery close by, as well as bars and restaurants. The view from the tenth floor is amazing. Plenty of features for everyone.

2025-09-28 via Nuitee
H
Hannah
10
Pros:

I got to the hotel 4 hours before check in after 24 hours straight of traveling and 46 hours of no sleep. The woman at the front desk went above and beyond to get me checked in within 15 minutes of my arrival. The room was ideal for a solo traveler, spacious enough and clean and cozy. The hotel’s common spaces were absolutely gorgeous. I didn’t get to participate in any of the many kinds of events/classes they host as I was too busy but I wish I got the chance to check them out as they looked amazing as well! I do wish there was a robe in the room but that is just a little high maintenance of me! Cannot recommend enough. 15 minute walk from Notting Hill made it a perfect spot to be in the quiet but close by to a great part of town. It was easy to hook my phone up to the TV so after walking 10 miles a day I could watch my shows and eat some snacks!

2025-09-28 via Nuitee
S
Scott
10
Pros:

Great newer hotel.

2025-09-28 via Nuitee
I
Igal partner
10
Pros:

Host was very kind and professional

2025-09-26 via Nuitee
A
Alexus
10
Pros:

Super friendly staff & clean rooms!

2025-09-25 via Nuitee