Hotel Amalga ST. Augustine Tribute Portfolio

My husband and I celebrated our anniversary this week here and were very pleased!! Great service and clean!! Great location. We walked everywhere! We'll definitely be back!!! Only complaint was my order of Lamb lollipops at Hugo's , they were good however the size of each one were extremely small, not worth the $$$$

Great

Hotel was great but overall I will never recommend this hotel. Breakfast was not included parking isn’t free. For $161 per night all of these should’ve been included.

The location was great. The hotel was so noisy. We were on the 2nd floor and the noise above us kept me up most of the night. The bed was not the most comfortable the pillows are horrible. I will not stay there again.

Great new hotel, management could be better.

Great place

I stayed at the brand-newer Marriott in St. Augustine yesterday and had a great experience overall. The property is beautiful, with stunning views and a relaxing atmosphere—I only wish I had more time to enjoy the pool and take in everything the hotel has to offer.

Everything during my stay was excellent, with one exception. I drive a Tesla and ran into issues with the on-site EV charger. It kept shutting off due to a grounding issue. The valet staff was helpful and tried to resolve it multiple times, but unfortunately, the problem kept recurring about 15 minutes after each fix. I ended up needing to find a charger elsewhere the next morning.

Aside from that, it was a fantastic stay. I’d definitely return and hope the charging issue is resolved by then!

Nice hotel

The property was not decorated like a cheap hotel. It was fabulous! Felt very boutique!

My stay was aweful. I was in a room first, where the water was scalding hot in the shower and when you tried to make it warm, there was no cold water, the shower would turn off. Then they changed my room to due to the water situation, as soon as we came in the room , I realized the make up remover towel was dirty. Then when I showered, the shower drain was clogged. It was nasty. When I went to the front desk, all they said was they couldnt do anything about it because the hotel was full, and that my situation was too bad. When I expressed my disadisfaction, all I got in response was too bad. Then when I came down at 9 pm to eat at their restaurant Hugo, that supposedly closes at 10 according to the website, I was told that it was closed and recieved no other assistance. I HAD TO walk over to the homewood hilton hotel to get some assistance and buy something to eat. This has never happened to me before. In the morning, I recieved my billing account and they charged me for valet parking when I didnt drive to the hotel, when I went to complain all I recieved in response was that they never charged me, when I showed her the email demonstrating the charge, she still insisted that she didnt charge me. This was not the vacation I was expecting.

We loved the location. It was convenient to everything. The hotel was beautiful and very clean.

Cons :
Pool is more of a puddle , only 3 pool chairs will fill up with 1 family using

Parking option is only forced valet at 34 a night

Beds are very hard

Sound from other rooms above is very loud

Pros :
Good location to attractions

Nicely decorated hotel

Over all for the price the stay is not equivalent.

Great service and very well maintained

Excellent properly