Relax Inn By Oyo Jackson MS Hwy 80/I-20

Hotels
•
OYO AMER
2.7 (11 reviews)
2620 highway 80 west, Jackson, Mississippi, 39204 , Jackson , US

Facilities

ATM/banking
Free self parking
Secured parking
24-hour front desk
Designated smoking area
Wheelchair accessible

Review Highlights

Pros:
Staff were occasionally friendly
Quick check-in for some guests
Located near road access (easy to continue driving)
Cons:
Extremely dirty rooms and linens
Pest sightings (roach)
Broken fixtures (toilet) and damaged furnishings (holes in walls)
No basic amenities (no washcloths, missing TV remote)
Rude/indifferent management
Unsafe-feeling parking lot / shady characters
Run-down property and strong unpleasant smells
Poor value for money

Categories

Cleanliness
1
Extremely negative: multiple reviews report filthy rooms, stains on sheets, mold in fridge/shower, roach sighting, holes in walls and general uncleanliness; guests frequently refused to stay.
Service
5.3
Mixed: a few guests noted the staff were nice, but there are reports of a rude manager and poor handling of guests; overall service is inconsistent.
Location
4.3
Negative safety concerns: reports of shady characters in the parking lot and an unpleasant-smelling lobby; also inconveniences like a locked rear access door.
Room Quality
1.2
Very poor: rooms described as run down with holes in walls, broken toilet, missing/dirty linens, and evidence of previous occupants left behind.
Amenities
1.3
Poor: missing basics noted (no washcloths, no TV remote), unclean microwave, and overall lack of maintained amenities.
Value for Money
1.8
Negative: guests felt the stay was not worth the cost ('you get what you pay for') and several left despite non‑refundable bookings.
Food and Beverage
2.7
Not mentioned in reviews; assigned target overall rating.
Overall Experience
4
Generally poor due to severe cleanliness and room quality issues; a few positives about staff prevent an even lower overall score, but most guests recommend avoiding the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Welcome to OYO Relax Inn, your ideal home away from home in Jackson!

Comfortable Accommodations
Experience true relaxation in one of our 52 air-conditioned rooms, each equipped with a microwave and Smart television, ensuring you enjoy your favorite shows with ease.

Convenient Amenities
Our hotel features a 24-hour front desk, banking services, and free self-parking, making your stay hassle-free. Stay connected with complimentary wireless internet access throughout the property.

Prime Location
Nestled just minutes from major attractions like the Margaret Walker Alexander National Research Center and Metrocenter Mall, OYO Relax Inn offers easy access to the cultural and shopping hotspots of Jackson.

Don't miss out—secure your stay with us today and enjoy an unforgettable experience!

Important information:

  • One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

2.7
Based on 11 reviews
Cleanliness: 1
Service: 5.3
Location: 4.3
Room Quality: 1.2
Amenities: 1.3
Value for Money: 1.8
Food and Beverage: 2.7
Overall Experience: 4
L
Linda
2
Pros:

Nothing about this hotel was safe..

2025-10-13 • via Nuitee
A
Aaron • family_with_children
8
Pros:

It was a decent place to stay. Only issues we had was they are cosmetic issues with the property. But you get what you pay for. There was also the beep beep beeping that kept going on threw out the night and day which we found out later was the doorbell for front desk. Also the walls are thin. There was a couple arguing the first night we were there then early in the morning we hated a nothing argument in the front officee area

2025-10-12 • via Nuitee
A
Andy • partner
2
Pros:

Fatal, reserve, y cuando llegue al hotel , la información que me dieron fue que no habían habitaciones disponibles

2025-10-11 • via Nuitee
M
Michael
2
Pros:

Nasty, rude, and I did not stay. The manager said like it or leave it..

2025-09-25 • via Nuitee
W
Wayne
2
Pros:

The place was super ran down

2025-09-14 • via Nuitee
V
Verified traveler
2
Nasty hotel!!!
Pros:

Nastiest hotel I’ve ever seen! A complete waste! We checked in went to our room and turned around and left back out! This hotel needs to be shut down! You should not even have this hotel on your website it’s that bad! Holes all in the walls everywhere you looked! Toliet seat not even attached! It didn’t look like the room had ever been cleaned since they built the place! Horrible experience

2025-09-07 • via Nuitee
R
Ramona • family_with_children
2
Pros:

Not suitable to be not even for a short period of time.

2025-06-13 • via Nuitee
T
Tiffany • family
2
Pros:

The staff was nice. That is the only positive I can say about that motel. The room was filthy. The floor was dirty with visible stains of dirt on it. The drawers had dirt and crumbs inside of it. There was no remote to watch TV. There were no washcloths. The bedsheets were not changed and had stains on them. The toilet was broken and would not flush. The microwave had a platter left on it from the previous occupant. I would not recommend this to any person and I cannot believe that this motel is still accepting reservations. It should be shut down.

2025-06-07 • via Nuitee
J
Joshua
2
Worst hotel I've ever seen
Pros:

The absolute dirtiest place I've ever seen. There was holes in the blanket spit or some type of substance on the walls and the TV screen tobacco droppings on the floor and mold growing in the fridge along with other substances in the fridge and shower. I didn't even stay one night I took my losses and found another place to stay because it was non refundable I highly recommend not going there

2025-05-18 • via Nuitee
V
Verified traveler
2
This hotel should be shut down
Pros:

This hotel was terrible. The lobby smelled horrible like smoke and putrid incense. The room was filthy. There was a roach in the bathroom sink, the bed sheets were dirty. The beds were poorly made in the first place. The smell from the lobby seeped into the room. The shower was not clean. There also seemed to be shady characters lurking in the parking lot so who knows what would have happened to our vehicles if we had stayed.

Never stay here. Avoid at all cost. Sleeping in your car would be better.

Do yourself a favor and just keep driving. This place was so bad that we didn't even stay. Our friends were so disgusted that we willingly left even though we knew we would not be able to get our money back.

2025-05-11 • via Nuitee
R
Robert
4
Pros:

Rear access door was locked so I had to walk from the end of the hall all the way around to my vehicle.
No towels in the room.

2025-05-11 • via Nuitee