The University Club of Toronto

Hotels
Independent
9.3 (26 reviews)
380 University Ave, Toronto, Ontario, M5G 1R6 , Toronto , CA

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Concierge service
Elevator
Smoke-free property
Tours/ticket assistance
24-hour business center
Couples/private dining
Wheelchair-accessible public washroom
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Charming environment
Good value for money
Cons:
Cleanliness issues
Limited restaurant access
Some noise from ventilation

Categories

Cleanliness
8.58
Clean, but issues with hot water and some maintenance needed.
Service
9.55
Friendly and accommodating staff, excellent service overall.
Location
10
Great location, centrally located near transportation.
Room Quality
8.54
Rooms were generally fine but some concerns about window views.
Amenities
9.07
Good amenities, though some facilities like the restaurant were limited.
Value for Money
9.53
Very good price for the quality of service and location.
Food and Beverage
9.58
Continental breakfast delivered to the room was a nice touch.
Overall Experience
9.57
Overall a very nice stay, would recommend despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Discover the charm of The University Club of Toronto, where elegance meets convenience in the heart of downtown.

Gourmet Dining Experience
Savor exquisite meals at our on-site restaurant, designed to delight your palate. After dinner, unwind with your favorite drink at our intimate bar/lounge, making every evening a special occasion.

Exceptional Connectivity
Stay connected with complimentary wired and wireless internet access throughout the property, ensuring you can work or relax seamlessly from your plush accommodations.

Unmatched Location
Conveniently located, you're just steps away from iconic attractions like Nathan Phillips Square and the vibrant PATH underground shopping mall, putting the best of Toronto at your fingertips.

Book your stay at The University Club of Toronto today for an unparalleled experience!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Private host property

Location

Guest Reviews

9.3
Based on 26 reviews
Cleanliness: 8.58
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 9.58
Overall Experience: 9.57
D
David
10
Pros:

2025-10-12 via Nuitee
C
Cecilia
10
Very accommodating
Pros:

Great shopping options

2025-10-09 via Nuitee
C
Carla partner
10
Pros:

Lovely staff. Large room with plenty of space to spread out!

2025-10-08 via Nuitee
J
Jason partner
10
Pros:

Enjoyed the historical building. Lots of charm. Attentive and courteous staff. Excellent food. Will definitely return.

2025-10-03 via Nuitee
R
Ray
10
Pros:

Neon at the front desk was so helpful from the time we entered until we left the Club. He was w wealth of knowledge and kindness. We would recommend just on the experience from him.

2025-09-29 via Nuitee
A
Arnd
4
Pros:

The building smelled, the draft of the ventilation created whistle noise under door

2025-09-28 via Nuitee
J
John
10
Pros:

Sarah at reception was an absolute delight.

2025-09-18 via Nuitee
G
Garth partner
10
Pros:

A very elegant setting, charming facities, helpful, accomodating staff. Centrally located. Highly recommend

2025-09-18 via Nuitee
T
Timothy
10
Pros:

Very unique property

2025-09-16 via Nuitee
D
David partner
10
Pros:

Property was unique and had lot of flowers! Restaurant wasnt availablr on weekends and members only section we couldnt access

2025-09-14 via Nuitee
G
Ginette
8
Pros:

Centrale

2025-09-13 via Nuitee
S
Susan M.
10
Made me feel like a Queen
Pros:

Outstanding service! Made me feel like a Queen! Beautiful hotel and brought back may wonderful memories from the past! Can't wait until my next visit!

2025-09-11 via Nuitee
A
Anne friends
10
Pros:

Beautiful property with supremely competent and accommodating staff, charming room with excellent amenities.Fabulous stay for an unbelievable price-- definitely want to come back again! Above and beyond the standard chain experience for less than any of their offerings, perfect location for our needs: nothing compares :) Thanks for a great time!

2025-09-09 via Nuitee
C
Chantal
10
Perfect couples retreat
Pros:

It was perfect for our short week-end getaway. Clean room, very chic and quiet environment with a B&B feel but with hotel privacy.

Complementary breakfast was a surprise and they deliver directly to you room at your selected time.

Close walking distance from subway / Queen St. street car.

Highly recommend

2025-09-01 via Nuitee
R
Robert
10
Luxury, but affordable
Pros:

This place was amazing! I couldn't believe it cam up as an opportunity. It is in a great location downtown and the price was low compared to most hotels. Such a small place, but our room was big. I really felt like I was at a private club. I felt like we were staying in an art gallery. The staff were terrific and the continental breakfast delivered to the room was great. Parking was just across the street and only $25.

2025-08-25 via Nuitee
R
Rob family
8
Pros:

Nice accommodation. We had no hot water on 2 occasions.

2025-08-20 via Nuitee
S
Solviet
10
Pros:

Great location, friendly staff.

2025-08-20 via Nuitee
D
David partner
10
Pros:

Parking is a little tricky

2025-08-14 via Nuitee
M
Margot
10
Pros:

I LOVED this gem! I don't know what the couple of bad reviews are about. The room was excellent, and the staff was wonderful. Will definitely stay here again. Parking is behind the building and public parking, and although that was not convenient, it was fine. Glad we picked this hotel.

2025-08-12 via Nuitee
L
Louella
8
Not what I expected.
Pros:

Walking into the hotel was such a let down. The lights were down, the lobby looked dark and dingy. There was obviously no one else staying at the hotel. Must be their low season? The room was fine but most of the windows were covered with opaque film. The one window we could look out of had a brick wall halfway up it. We peeked into the two empty rooms beside us and they were so much better! With guest counts at almost zero why couldn’t they have given us the better room? I booked this room because it seemed different from regular hotels but sadly different didn’t pan out. I don’t think I’ll be staying here again

2025-08-03 via Nuitee