Best Western Plus Rama Inn & Suites

Hotels
•
Best Western Plus
7.5 (62 reviews)
1711 21st Street, La Grande, Oregon, 97850 , La Grande , US

Facilities

Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Internet access in public areas - high speed
Free breakfast
Fitness facilities
Steam room

Review Highlights

Pros:
Friendly, attentive service/staff
Convenient location and easy access to I-84
Comfortable beds and quiet rooms
Some guests report clean rooms and great overall stays
Helpful housekeeping and breakfast attendants
Cons:
Significant cleanliness issues: stained/filthy carpets, stained linens, dirty towels
Rooms and property show wear and are dated (peeling lino, discoloration)
Occasional maintenance problems: lights, fridge freezing items, toilet flushing issues
Mixed value perceptions—some guests felt it was overpriced
Nearby noisy freeway and run-down surrounding area

Categories

Cleanliness
4.5
Multiple reviews cite serious cleanliness issues: stained and filthy carpets (including reports of feet turning black), stained pillowcase, dirty towels, stinky sheets and general wear/neglect in hallways and rooms.
Service
10
Service is a clear strength across many reviews: numerous mentions of very friendly, super attentive and excellent staff, helpful check-in and good housekeeping/breakfast attendants; a single rude desk interaction noted but outweighed by positive reports.
Location
8.5
Location is convenient and easy to find with good access to I-84; described as quiet and safe by some, though the surrounding area is noted as run-down and proximity to a noisy freeway is a negative for some guests.
Room Quality
6.5
Rooms are often described as comfortable with good beds, but many are dated and showing wear: peeling lino, discoloration by showers, occasional maintenance issues (toilet flushing, lights), and dirty/old carpeting in several reports.
Amenities
8
Amenities are generally functional and appreciated by guests (working amenities and comfortable stays), though there are isolated issues (fridge freezing items, bathroom lights failing).
Value for Money
6
Mixed reports on value: some call it a great price, but multiple guests felt it was overpriced (one explicitly said it was not worth $250 or 'paid way over price').
Food and Beverage
7
Breakfast opinions vary from 'okay' to 'upper end' depending on reviewer; staff running breakfast are praised, but food itself is described as average by several guests.
Overall Experience
9.5
Despite cleanliness and some room-condition issues, many guests report an overall great stay driven by excellent staff, quiet rooms and comfortable beds; several explicitly say they'd stay again or highly recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Experience the warmth and comfort at Best Western Plus Rama Inn & Suites, your home away from home in La Grande.

Recreational Amenities
Unwind in our steam room or maintain your fitness routine in our well-equipped fitness center. Enjoy complimentary breakfast each morning to fuel your adventures.

Convenient Accommodations
Choose from 65 spacious guest rooms equipped with microwaves, coffee/tea makers, and cable television for your entertainment. You'll find all the conveniences to make your stay enjoyable and stress-free.

Business & Safety Features
Whether you’re here for business or leisure, take advantage of our business center and dry cleaning services, along with a secure safe deposit box at the front desk for peace of mind.

Don’t miss out on a memorable stay—book your room at Best Western Plus Rama Inn & Suites today!

Important information:


A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

7.5
Based on 62 reviews
Cleanliness: 4.5
Service: 10
Location: 8.5
Room Quality: 6.5
Amenities: 8
Value for Money: 6
Food and Beverage: 7
Overall Experience: 9.5
G
Gregory • family
2
Pros:

I thought Best Western Plus hotels are updated; this hotel was not only showing wear, including wallpaper pulling away from wall, stains in the carpet in hallways and in my room, and outside area was very worn and neglected. I was not impressed.

2025-10-02 • via Nuitee
E
Erin
6
Older hotel but comfortable and excellent service
Pros:

The area is pretty run down and the hotel is older, but the service was excellent, both at check-in and at breakfast. Our room was large and comfortable but again a bit dated.

2025-09-22 • via Nuitee
L
Laura
8
Pros:

A good place to stay for the night.

2025-09-13 • via Nuitee
J
Jeremy
10
Way better...
Pros:

I had stayed in another hotel the previous two days and when I got to Best Western I felt huge relief. Clean, kind, amenities that worked very well. I slept well and enjoyed my time.

2025-09-09 • via Nuitee
C
Catherine • family_with_children
10
Pros:

Very clean. Highly recommend this place

2025-09-07 • via Nuitee
L
Larry • family
2
Pros:

The carpet is so filthy it turned my feet and wifes feet BLACK! Found that out in the shower. Pillow case had a brown stain. Did not use. I never write reviews but this place could be a health hazard.

2025-08-29 • via Nuitee
K
Kevin
10
Pros:

Great place

2025-08-27 • via Nuitee
T
Travis
8
Pros:

Great stay. Just in town for the day. Business trip

2025-08-27 • via Nuitee
D
Debra • family
10
Pros:

It was nice for the area it was in. The staff was very friendly.

2025-08-23 • via Nuitee
K
KARTHIK • family_with_children
6
Pros:

Cleanliness and tidiness needs to improve. Beds and sheets were stinky and needed cleaning. Carpets were dirty and so were towels - had stains. The only star was accessibility to i84.

2025-08-17 • via Nuitee
M
Mason • family
6
Pros:

access to the room was great. The bed was comfortable. This looked to be an old Best Western converted to a Best Western Plus. for the price, I feel I paid way over price even in today's economy. never again

2025-08-16 • via Nuitee
F
FRANCELINE • partner
10
Pros:

Very friendly staff. Comfortable, clean room, soft towels.

2025-08-15 • via Nuitee
K
Kevin
10
Pros:

great staff

2025-08-15 • via Nuitee
H
Heather
8
Good family friendly hotel
Pros:

The room was quiet and clean. The mattresses and pillows were great. My daughter didn't like the bedding on the bed. The bathroom was clean and well maintained. The staff were super friendly and attentive. Breakfast was okay, but not great.

2025-07-25 • via Nuitee
J
Jamie
6
Great staff
Pros:

Staff is super friendly and nice. Room had seen better days. Had to almost force the room door shut, there's reddish discoloration on the wall by the shower from being constantly wet, the lino in the bathroom is peeling up from where it meets the shower, toilet wouldn't compelling flush until the last day i was there, wifi was kind of hit or miss.

Second time i stayed there and it looks like they're mid renovation on it. Based on their crew alone I'd stay there again. Upper end of the hotel breakfast spectrum.

2025-07-20 • via Nuitee
D
Diana
8
Pros:

Convenient, quiet, safe

2025-07-16 • via Nuitee
K
Katherine • family
6
Pros:

Property its self was good. House keeping and breakfast attendant had good customer service. The girl at the front desk could do better. Checked in and booked 3 rooms through expedia and I did not know they would be undr different reservation s do to one booking. But they were and she was very rude. Also the 2nd day everyones keys in our party stopped working and we had to go to the front desk for rest.

2025-06-23 • via Nuitee
S
Steven • family
2
Pros:

Was not worth $250

2025-06-23 • via Nuitee
M
Marilyn • family
8
Pros:

Overall a great stay. Quiet and the staff are great!

2025-06-14 • via Nuitee
J
James
10
Pros:

Super friendly staff, I felt really comfortable and not like just another out of towner.

2025-06-04 • via Nuitee