ECHO Suites Extended Stay by Wyndham Dallas Plano/Richardson

This hotel is not properly staffed. My sheets and pillows had stains. I told there was no housekeeping at that time so if I wanted new sheets I would have to change them myself. The room had a weird smell and hair was EVERYWHERE on the floors. The a/c in the room would not work so my family and I were hot. This was a very poor experience and I will never stay again.

Nice property

Clean room, nice little kitchen, full size fridge with freezer was a huge perk

Very comfortable, safe and secure

Comments included

Although the Echo Suites website says that the properties accept cash to pay for the room, the person who answered the phone says that they cannot accept cash. I never give my personal banking or credit card to any hotel or other retail establishment, and neither should anyone else.

Very good location and close to eating places

Nice clean property and rooms.

Very nice staff and clean and comfortable.

Smell was bad to many dogs.

This was the time me and my boyfriend stay here. It was nice and clean. The staff was so nice.

Air conditioning system is poor

Overall stay was comfortable and nice. The place was affordable, clean, and was close enough to the places we wanted to go to.

No deposit for incidentals required, so check-in and check-out are a breeze. Very clean rooms. Bring your own cups, dishes, coffee, etc. Coffee maker is available for purchase.

The room accommodations. Quiet.

I've stayed at this extended stay hotel 4 days at a time, 8 out of the last 12 weeks. The conditions have definitely been deteriorating. The hotel is new and so not at all grimmey, but they don't seem to have a very good cleaning staff. There is often little bits of garbage in the hallways and the elevator is dirty, often with dirt or mud caked on the floor. The rooms are tidy, but I wouldn't go as far as to say clean - I wipe everything down with cleaning wipes when I get there. I've also been woken up to two separate domestic disturbance type situations in the hallway in the middle of the night. Law enforcement was called on the first a few weeks ago, the second was a very loud and heartbreaking fight between a mother and her teenager that went on for about an hour. For the cost, this is a decent place to stay. The newness of it helps it feel cleaner and safer than many others in this price range, and it is pretty conveniently located. I fear that without good maintenance though, this hotel is going to age much more quickly than it might otherwise. I've been trying different places the last month or so, and have found a new place to make my regular place to stay. I will only return here when I can't book the new place for the same price (which is what happened this week).

I understand that the front desk staff has no control over their lazy housekeeper… I was shocked at the condition-how things had changed for the worse.
I’ve stayed here before and it was a wonderful experience. Yes, get rid of that lazy housekeeper and hire someone who actually performs their duties properly.

Every time I stay in a Wyndham hotels the mattress are really bad for my back, I can hardly stand up or move but it’s convenient for my husband because he is a traveler nurse and usually there’s a Wyndham hotel near the hospital he has a contract with. I just go and visit him for 2-3 days.

The hotel smells weird

Basic hotel but very new and clean. Great for a quick stay. Cant beat the price. Newly built food options that are walkable.