Woodspring Suites Sumter Near Shaw Afb

Hotels
•
Choice Hotels International
8.2 (65 reviews)
2715 Broad Street, Sumter, South Carolina, 29150 , Sumter , US

Review Highlights

Pros:
Friendly, helpful staff
Clean, well-maintained property
Rooms with full-size refrigerator and kitchenette
Convenient location / proximity to amenities
Efficient check-in
Cons:
Uncomfortable beds and upstairs noise
No in-room coffee, no breakfast, limited toiletries/amenities
Front desk not staffed overnight / reachable only by alert
Occasional cleanliness problems (cigarette smell, dirty bathroom floor, roach found)
Perceived high price and room advertised as a suite but functions like a motel room

Categories

Cleanliness
7.5
Generally described as clean and well-maintained, but multiple guests reported issues (dirty bathroom floor, smell of cigarette smoke in one bathroom and a squished roach found under a shower mat).
Service
9.7
Staff repeatedly described as friendly, polite and helpful; good customer service and efficient check-in. Some operational issues noted (desk closed overnight, front desk sometimes reachable only via an alert button).
Location
8.9
Mentioned as convenient and proximate to local points of interest; generally a plus for guests (proximity to everything).
Room Quality
7
Rooms are clean and modern with kitchenettes/full-size refrigerators, but multiple guests reported very uncomfortable beds, noise from upstairs, austere bathrooms, and missing typical room items (tissues, pads, some linens).
Amenities
7.2
Property offers a kitchenette and full-size fridge but lacks several expected amenities: no in-room coffee maker, no breakfast service, no ice machine noted, limited toiletries and no cookware/utensils in rooms.
Value for Money
9.2
Mixed comments on price (some call it expensive while others cite a reasonable rate). Overall perceived value is above average due to cleanliness and strong staff/service despite some shortcomings.
Food and Beverage
6.7
Frequently noted as lacking: no breakfast offered, no in-room coffee and initial lack of cups at community coffee; overall F&B options are limited or absent.
Overall Experience
9.4
Many guests report a positive overall stay driven by friendly staff and a clean, modern property and say they'd stay again; however, issues with beds, some cleanliness incidents, limited amenities, and occasional front-desk availability affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:36

Property Description

Experience unparalleled comfort and convenience at Woodspring Suites Sumter Near Shaw Afb, where modern amenities meet a prime location!

Convenient Access
Nestled just minutes away from popular attractions like Sumter Mall and Palmetto Park, our hotel offers easy access to top sights, making it perfect for both leisure and business travelers.

Home-Like Comfort
Each suite features a fully-equipped kitchen, high-speed internet, and comfortable bedding, providing you with all the essentials for a relaxing stay, whether you're here for a few days or an extended trip.

Unbeatable Location
With nearby recreational options, including the Palmetto Tennis Center and beautiful parks, you can enjoy the best of Sumter's outdoor attractions right at your doorstep.

Book your stay today to enjoy an unforgettable experience at Woodspring Suites Sumter!

Important information:

This hotel has 4 floors in 1 building and offers designated smoking areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 65 reviews
Cleanliness: 7.5
Service: 9.7
Location: 8.9
Room Quality: 7
Amenities: 7.2
Value for Money: 9.2
Food and Beverage: 6.7
Overall Experience: 9.4
K
Kelly
10
Pros:

The staff was so friendly and kind!!

2025-10-11 • via Nuitee
L
LeJuan • friends
8
Pros:

Good Stay overall. We did have an issue with no one being at the desk during our check out.

2025-10-10 • via Nuitee
P
Pearl
10
Pros:

Great customer service

2025-10-05 • via Nuitee
B
Brittany • friends
8
Pros:

Room was clean, staff was very nice.

2025-10-05 • via Nuitee
V
Victoria • partner
10
Pros:

Staff is always friendly and welcoming

2025-10-03 • via Nuitee
M
Mary
10
Pros:

The staff was awesome 👌

2025-10-02 • via Nuitee
K
Kevin
8
Pros:

all was as expected High Prices and a good hotel.

2025-10-01 • via Nuitee
D
Dylan
8
Pros:

Overall nice hotel. The staff was very polite and friendly. The room was nice. Only thing I wish it had were blackout curtains like most hotels do. There were blinds over the window, but I woke up a lot earlier because the sun was shining in my face so brightly even with the blinds closed. I would stay here again.

2025-09-29 • via Nuitee
M
Mary
8
Pros:

Clean. Bed slept fine. There was no ice bucket or ice machine. Full size fridge and mini kitchen. Also no breakfast. Smell of cigarette smoke in the bathroom.

2025-09-25 • via Nuitee
T
Tina • friends
8
Pros:

Very spartan with no shampoo or conditioner, no in-room coffee. Bathroom floor was dirty. I had to wipe up a little water and the tissue came back black. Very reasonable rate, however.

2025-09-19 • via Nuitee
J
Jay
8
Pros:

The property is clean and well-maintained. The staff is very friendly and helpful, but the front desk staff need to be called from an alert button to be reached (no house phone in lobby).

The room I stayed in was clean and equipped with a full-size refrigerator, stove, and microwave, but it had possibly the most uncomfortable bed I have ever tried to sleep on in a hotel. There was no coffee maker, and some other minor items that are usually found in a hotel room were missing (tissue boxes, note pads, etc.). I'd like to think that these issues pertained only to this one room, but I can't say for sure. I could hear a lot of noise from the hallway at times.

All in all I would say that this is a nice property for a good price (other than the bed).

2025-09-19 • via Nuitee
J
Jennifer • partner
4
Pros:

The beds were horrible! Very uncomfortable, the guest upstairs were stomping and walking all night! They were Playing music loud and well.. we ended up checking out at 3am and drove 4hrs home so we could get some rest

2025-09-14 • via Nuitee
L
Latoya • partner
10
Pros:

Nice and clean

2025-09-14 • via Nuitee
R
RON • family
6
Pros:

It was nice but no way to get new towels etc

2025-09-12 • via Nuitee
D
Darlene
8
Goid
Pros:

Customer service was great. The room could be better. Needed more towels and pillow the bed was not comfortable and had to Lysol pillows

2025-09-04 • via Nuitee
S
Shannon • partner
4
Pros:

New property and very clean. Staff was ok. Now the bad. First, expensive. Second, no in room coffee and didn't leave cups at community coffee pot. No employee on duty to rectify. Finally got coffee cups when they opened at 8:30. It is NOT a suite although advertised and price as such. It is a motel room with a cook surface and a full sized refrigerator. Not a suite in any sense of the word. No cooking utensils or pots in room. I have had better rooms at budget motels. Stay away!

2025-08-31 • via Nuitee
E
Earl • family
10
Pros:

I feel they need breakfast in the mornings

2025-08-31 • via Nuitee
D
Damaris • family
10
Pros:

Proximity to everything i

2025-08-24 • via Nuitee
P
Penny • family
10
Pros:

Friendly staff, clean modern rooms and very comfortable stay. I would book again.

2025-08-23 • via Nuitee
J
Joice
6
Pros:

Bed was very uncomfortable and I couldn’t sleep.

2025-08-21 • via Nuitee