GrandStay Hotel & Suites

Nice room. Ok breakfast. Friendly staff.

Dirty and soiled linens with stains that looked like dry blood on bed. The desk attendant was disinterested in helping me check in when I walked in. Grandstay still had stuff like signs and markings of what the hotel used to be “Quality Inn.” There will not be a return to this hotel.

Only apples and yogurt

We loved the recently remodeled spacious room but we had a couple of issues of which I alerted the staff to when we checked out. 75% of the tv stations didn't work and the outlet in the bathroom didn't work. Breakfast options were good, but they need to find a new, larger space. There's only three tables so there is no place to sit and it is also hard to move around to get your food. Good location for hotel.

Brand new. Comfy bed and pillows. Good breakfast. Pool is not finished yet they advertise on line and on marquee

Didn't like the pillows but everything else was fine.

The pool was closed which wasn't a big deal but the TV only worked on and off. There was a hole in the bathroom door and some "brown/red" smears on the ceiling that were gross. The doors didn't fully close when you left so you had to make sure to pull them tight. The breakfast was good and there were a lot of options. The beds and pillows were comfortable.

This place is getting better with the new owners, but still a ways to go. Pool has said opening soon for about 5 years. Nice updating recently and price is right.

There was a bug in the bed!!!! At this point there was no way we were staying at this hotel. The front desk lady understood our desire not to stay. Sonce we booked online we couldn't get a refund but was told they would make it right. The owner/manager will NOT refund our stay. Offered another stay for us, which we jave no interest. The hotel even though they said was updated it was not. The couch looked like it should have been thrown out years ago and no chance we would have aat on it. They basically put some lipstick on a pig and said it was updated.
As soon as we arrived I checked the bed and saw bugs between the sheets. At that point we grwbbed our stuff and left. My husband talked with the front desk lady who was very nice. She did all she could.
The manager said since we booked online they would not refund our $, we then called corporate and got the same. But again offered another stay at a discounted price. NO THANK YOU!!
I was always taught you make things right. Grandstay does not, appearently bugs are just part of the stay and we should want another room. Gross! Won't be staying at the Grandstay in Minoqua, WI or any other one if that is how they chose to run their business.
Unfortunately i didn't take any photos as the only thing i wanted ro do wad leave ASAP.

Check in was easy. Our room was very clean. A/C worked great. Location was great- a very easy walk into downtown Minocqua (just over a mile). The hotel let us park before check in and leave our car on a very busy weekend. Price was great. A solid place to stay in Minocqua!

Lots of shops nearby and things to do

Great experience

maybe add eggs and sausage or its good. thanks

Everything was good

Litter surrounds exterior

Renovated room--in very good shape! Good wifi.

Clean, well kept room. The internet was a little slow. Check in was easy. Peaceful night’s rest.

our first room had an odor to it and a machine still in the room to make it better. The woman at the counter apologized and gave us a new room which was great. The lock on the door on side of the building did not lock which is a safety issue! Pool not available. It looks like the renovations are simply not complete. That being said the lady at the desk was very personable.

Close to other businesses. The staff was nice and readily available if needed.Room was clean.

Appears to be undergoing some renovations. However, it didn’t interfere with our stay. Clean facility and rooms. Front desk staff was very polite and attentive.