Siegel Select Cincinnati Sharonville

Hotels
•
Independent
2 (3 reviews)
11457 Chester Rd, Sharonville, Ohio, 45246 , Sharonville , US
1-7025018481

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Facilities

Free WiFi
Smoke-free property
Free self parking
Housekeeping on request
Coin laundry on site
Upper floors accessible by stairs only
Well-lit path to entrance
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Lack of staff response
Inability to check in
Poor customer service

Categories

Cleanliness
1.21
No staff available to assist guests, leading to overall dissatisfaction.
Service
1.68
Poor service due to lack of staff at check-in.
Location
2.22
Location seems accessible, but without staff assistance, it was frustrating.
Room Quality
2.17
No access to rooms due to staff absence.
Amenities
2.2
Amenities not experienced due to inability to check in.
Value for Money
2.66
High cost without service provided, slightly compensated by overall hotel presence.
Food and Beverage
2.21
No food or beverage experience due to check-in issue.
Overall Experience
1.68
Overall very negative experience due to lack of staff and check-in failure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:49

Property Description

Experience the perfect blend of comfort and convenience at Siegel Select Cincinnati Sharonville, your ideal home away from home.

Spacious Guestrooms: Unwind in one of our 130 well-appointed guestrooms, designed to provide a relaxing atmosphere complete with complimentary wireless internet access for all your connectivity needs.

Unmatched Location: Nestled in Sharonville, our hotel places you just a stone's throw from popular attractions like the Sharonville Convention Center and beautiful parks, ensuring that adventure is always within reach.

Complimentary Amenities: Enjoy the convenience of free self-parking and easy access to a variety of local shopping and dining options, making your stay as seamless as possible.

Don’t miss out on an extraordinary stay—book your room today at Siegel Select Cincinnati Sharonville!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

2
Based on 3 reviews
Cleanliness: 1.21
Service: 1.68
Location: 2.22
Room Quality: 2.17
Amenities: 2.2
Value for Money: 2.66
Food and Beverage: 2.21
Overall Experience: 1.68
A
Andrea
2
Pros:

There was no one there to check us in when we arrived. We attempted to call every number available for the facility with no answer. We searched the property for a staff member to no avail. After 45 minutes we abandon our reservation and went somewhere else. After contacting the facility for a refund they said basically that we're not eligible because we didn't get there early enough in the day. Had no time was anything indicated that there was a deadline for checking in during the reservation process. Needless to say I am irritated beyond belief that I am out several hundred dollars for a reservation that I did not use. I even selected the protection in the event something had to change. I don't feel I should have to pay for rooms that we did not stay in especially since there was no staff to let us in. That' s not a me problem, that's a them problem. Please see if it's possible to issue a refund. We are a non-profit business and every penny counts. We can't afford to lose over $300 just because somebody wasn't there to do their job. I appreciate anything you can do

2025-07-31 • via Nuitee
J
Jesus
2
Pros:

No work 24 hrs

2025-07-31 • via Nuitee
D
Dustin
2
Pros:

Had roaches, loud nightclub next door, no working key cards to enter room

2025-03-24 • via Nuitee