Exitotell

Hotels
Independent
8 (44 reviews)
Av. Emílio Ribas, 189, Guarulhos, SP, 07020-010 , Guarulhos , BR

Pets allowed

Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Free self parking
Free airport transportation - drop-off
See all facilities

Review Highlights

Pros:
Atendimento excelente
Café da manhã variado
Translado gratuito
Boas opções de lazer nas proximidades
Cons:
Limpeza insatisfatória
Instalações desatualizadas
Conforto das camas

Categories

Cleanliness
6.21
Issues mentioned regarding dusty blankets and unpleasant odors in some rooms.
Service
9.18
Staff was consistently described as polite and attentive across multiple reviews.
Location
8.22
Convenient location for access to Guarulhos Airport and nearby amenities.
Room Quality
7.17
Some issues with room comfort and outdated furnishings but generally acceptable.
Amenities
8.2
Free airport transfer and good breakfast options noted as positive amenities.
Value for Money
8.66
Good value for the price with mentioned conveniences.
Food and Beverage
8.71
Breakfast was praised for its variety and quality.
Overall Experience
7.68
Overall positive experiences mitigated by cleanliness issues and outdated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:59

Property Description

Discover a delightful retreat at Exitotell, where comfort meets convenience in the heart of Guarulhos.

Culinary Delights
Satisfy your appetite at our ten charming coffee shops and cafes. Enjoy a complimentary self-serve breakfast on weekdays and weekends, ensuring a great start to your day!

Exceptional Amenities
Experience the ease of a 24-hour front desk, an elevator for your convenience, and a complimentary airport shuttle available upon request—making your travel experience seamless.

Comfortable Accommodations
Relax in one of our 45 well-appointed, air-conditioned guestrooms featuring complimentary Wi-Fi and cable programming. With daily housekeeping and comfortable sitting areas, you'll feel right at home.

Don't miss out—secure your stay at Exitotell today and immerse yourself in the vibrant Guarulhos experience!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 11

See all policies

Location

Guest Reviews

8
Based on 44 reviews
Cleanliness: 6.21
Service: 9.18
Location: 8.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 7.68
K
Kleiber
2
Terrible
Pros:


My stay at this hotel was a terrible experience. The bad smell was indescribable, and the bathroom was in such poor condition that it was impossible to take a shower. Without a doubt, it was one of the worst places I have ever spent a night.

2025-10-02 via Nuitee
M
Marie partner
6
Pros:

Airport shuttle was difficult because of poor internet and the hotel wanted us to call. Should agree pick-up upfront

2025-10-01 via Nuitee
P
Pierce family
6
Pros:

There are no shops or restaurants close to the property. The room smelled terribly of mildew and mold was present in the bathroom. The furnishings and decor were old but in good repair. We were given a bath towel at check in, but there were no hand towels available. No soap, shampoo, etc was offered and there was no place in the shower to set any if you brought them with you. The staff was very pleasant.

2025-09-29 via Nuitee
L
Larissa
10
Pros:

quarto limpo e atendimento excelente

2025-09-26 via Nuitee
J
João
10
Pros:

Ótimo custo benefício, ótimo café da manhã e com o diferencial, traslado de ida e volta para o aeroporto de Guarulhos, gratuitamente.
Funcionários educados e atenciosos é o diferencial do hotel. Super indico!

2025-09-23 via Nuitee
J
Jairo
10
Pros:

Excelente

2025-09-05 via Nuitee
E
everson
10
Muito bom!
Pros:

Hotel muito bom, entrega o preço que cobra, boa localização, CAFE DA MANHA DELICIOSO!

2025-08-12 via Nuitee
R
Ricardo
10
Tudo certo !
Pros:

Ótimo atendimento, super prático .
Solicitei o Transfers , em poucos estava no hotel .
Bom café e tudo funcionou bem .
Ótima alternativa próximo a Aero de Guarulhos.

2025-08-08 via Nuitee
E
EMERSON
6
Falta atenção a detalhes
Pros:

Na foto a cama parecia king, onde daria p eu e esposa dormirmos com nosso filho menor entre nós, porem era cama de casal pequena, tive q dormir no chão. E meus outros 2 filhos nas outras 2 de solteiro.
Pedimos cobertores, q pareciam ter sido lavados e embalados á muito tempo, pois a embalagem estava poeirada , suja. Cozinha e atendentes super educados e atenciosos, sem exceção.

2025-08-01 via Nuitee
T
Tana family
8
Pros:

We needed a room for one night before an early flight. It was fine for that purpose. I wouldn’t stay here if you’re looking for a fancy beach resort. The hotel itself is dated and pool is small for the number of rooms they have. Elevators in the morning had long lines. Had to wait 10 minutes to get to the lobby during the busy time. But the free breakfast was wonderful with many options! Room was spacious and bed was comfortable and clean. Walkable to grocery stores, restaurants and the beach.

2025-07-27 via Nuitee
V
Verified traveler
2
Nunca mais!!!
Pros:

O hotel é horrível! As camas desconfortáveis, pequenas e vencidas. Roupa de cama e cobertores daqueles que colocamos para cachorros dormir! A lâmpada do quarto não apagava. As tomada todas desmontadas. O Elevador quando acionado acorda todo hotel. A luz do corredor fica acessa a noite toda.

2025-07-27 via Nuitee
E
Eleonora G C
4
Ruim
Pros:

O hotel só serve para quem tem necessidades de deslocamentos rápidos entre conexões no aeroporto de Guarulhos, muito velho e precário

2025-07-26 via Nuitee
V
Verified traveler
2
precisa de reforma
Pros:

O atendimento foi incrivel a comodidade de translado super valeu , mais as comodidade e antigo e banheiro perigoso quase caimos e nos machucamos

2025-07-22 via Nuitee
J
Joao
6
Pros:

Quartos não tinha aquecedor para o frio de São Paulo! O chuveiro demorava para aquecer! O café da manhã era sortido e bom!

2025-07-11 via Nuitee
J
Joana
4
Não gostei
Pros:

instalações muito simples, sem conforto nenhum. lençois e toalhas velhos e gastos. Banheiro com odor insuportável. Todo o quarto cheirava mal. Parece um hotel de estrada. Só não fui embora porque era madrugada e só passei uma noite. No entanto, todo o pessoal que trabalha lá foi extremamente educado, gentil e solicito. O melhor de tudo foi o transporte (transfer). Atendimento excelente.

2025-07-09 via Nuitee
R
ROSILDA BENTES
8
Pros:

Os funcionários são incríveis, mas tive que pedir para trocar a roupa de cama, aspecto que não tinha sido trocada. Sabão líquido no banheiro, a água do chuveiro custa a aquecer, não tem ducha higiênica. Precisa melhorar a roupa de cama e banho.

2025-07-04 via Nuitee
S
Shirley Rosane
6
Pros:

Razoável, o hotel é antigo e precisa de reforma. O chuveiro, como é à gás, demora cerca de 5 minutos para esquentar a água e, enquanto isso, ela fica escorrendo pelo ralo, gente que desperdício!!!!!

2025-07-04 via Nuitee
P
Paula
8
Smples
Pros:

Hotel extremamente simples, mas entrega o que promete. O serviço de translado funciona. O café da manhã foi melhor do que eu esperava, com bolos, frutas, pão, frios, café, leite, suco, chá, ovos, cuscus. Funcionários educados, simpáticos e prestativos. Chuveiro esquenta. Instalações antigas e bem simples.

2025-07-03 via Nuitee
G
Graziela C
10
Otimo!!!
Pros:

Excelente. Destaque para o atendimento(de todos, da noite a manha, da tarde a madrugada). Cafe excelente...Nao tinha muita variedade, mas era tudo fresquinho e delicioso...

2025-07-01 via Nuitee
G
Graziela C
10
Muito Bom
Pros:

Bom hotel. Atendimento cortes, e atencioso. Muito limpo. Café da manha simples, mas muito gostoso. TInha um bolo RED VELVET que era digno das melhores confeitarias

2025-07-01 via Nuitee